What is ISUSPM.exe and How to Remove It?

After installing some applications from Nuance like Dragon Naturally Speaking and Omnipage, you will notice an application called “Flexnet Software Update” or “FlexNET Connect Software Manager” has also been installed. This application is associated with the process name ISUSPM.exe and pops up during startup or normal use. Flexnet doesn’t have an uninstaller nor a start menu entry.

ISUSPM.exe is the InstallShield Update Service Scheduler. It automatically searches for and performs any updates to some of the software installed on your PC so you’re always working with the most current version. It may come preinstalled on your computer and also runs as a startup process. Even though users are not offered with a way to uninstall this, it’s not a various as thought by many.

Since this application doesn’t show in the list of installed applications, we have to use others means to get remove it. In this article, we’ll learn to use FlexNET Connect Software Manager Uninstall tool, and some other techniques to get this done.

Method 1: FlexNET Connect Software Manager Uninstall Tool

After running the tool, no application which previously used the InstallShield Update Service will be able to check for updates, either manually or automatically. Use this method if your issue is related to Nuance’s applications.

  1. Uninstall Dragon NaturallySpeaking, OmniPage or related Nuance software by pressing Ctrl + R, typing cpl and clicking OK. Double-click on the application you want to uninstall and follow the procedure.
  2. Download the FLEXNet Connect Manager Uninstall tool from here.
  3. Locate the downloaded file and launch it. Go through the prompts and click Yes when you’re asked “Are you sure you want to remove the FlexNET Connect Software Manager?”. Click on
  4. Reboot your PC and reinstall Dragon NaturallySpeaking when your PC is up.

Method 2: Removing the InstallShield Update Service Scheduler

If ISUSPM.exe came with a Nuance software, another application or bundled with your computer, you can use this method to remove it altogether.

  1. Download the Software Manager Uninstall tool from here.
  2. Locate the downloaded file and launch it. Follow the prompts in the tool to complete the removal.
  3. Once it’s finished reboot your PC and check if the ISUSPM.exe still exists.

Method 3: Manually Removing Files

This is a rather less efficient way of removing InstallShield Update Service Scheduler or Flexnet Software Update as there are related files in other places, but it still works.

  1. Open the Windows Task Manager by press Ctrl + Shift + Esc.
  2. Go to the Process tab or click on More Details if you’re on Windows 8 or newer.
  3. Look for the processes “ISUSPM.exe” and “agent.exe”, right-click on both of them and Open file location.
  4. After the application folder opens, kill the above mentioned processes by right-clicking on them and selecting End Task or End Process.
  5. Now, go to the folders you opened earlier and delete their contents. These files should be located under Program Files (x86)\Common Files\InstallShield\Update.

Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.