Is IdentityIQ Actually Legit & Should You Use It in 2024?

Key Takeaways
  • IdentityIQ offers identity protection and credit monitoring services, including daily monitoring, dark web analysis, SSN alerts, and more, with plans tailored to different needs.
  • While generally trusted with positive ratings, IdentityIQ faces occasional concerns regarding customer support and subscription cancellation. However, its extensive features and strong reputation make it a reliable choice for many.
  • Considering options like LifeLock, Identity Guard, and Experian IdentityWorks allows individuals to explore alternatives fitting their needs, considering features, support, and cancellation policies for informed decisions.

Identity theft occurs when someone uses another person’s personal details to commit fraud, often to steal money. Thieves might use harmful software or online tricks to steal data from your devices. They could also use stolen information from a company’s data leak, possibly bought on the dark web, to get credit cards or loans under your name.

IdentityIQ helps protect your personal and credit information by monitoring them and alerting you about possible dangers. This service also offers up to $1 million in coverage for stolen funds and, depending on your plan, helps you fix your credit and identity.

In this guide, we will cover what IdentityIQ is, how it works, its legitimacy, who benefits most from it, its features, how to sign up, and other options available.

What is IdentityIQ?

What is IdentityIQ?

IdentityIQ is a USA-based company that started in 2009. It is part of IDIQ, which also owns other companies like MyScoreIQ. MyScoreIQ checks your credit score and provides some safety against identity theft.

One of the main strengths of IdentityIQ is its credit monitoring services. The company also offers other protective services. Recently, it teamed up with a cybersecurity firm called Bitdefender to offer antivirus solutions and more security on the internet.

This organization monitors your credit and uses advanced tools to prevent theft of your personal information, ensuring you stay safe from online threats.

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How does IdentityIQ work?

How does IdentityIQ work?

IdentityIQ has different levels of identity theft protection plans that range from basic to very detailed coverage. The most straightforward plan, Secure, watches over your Equifax credit report, Social Security Number, and activity on the Dark Web. It also includes a $1 million insurance policy.

Higher-level plans such as Secure Plus, Pro, and Max add more services. These include watching credit reports from multiple agencies, sending alerts about credit changes, and helping fix your identity if it gets stolen. The Max plan also has special tools like a simulator to predict how your credit score might change and insurance that covers your kids.

You can also add extra online security from Bitdefender to any plan. This service provides extra safety features like a VPN to keep your internet use private, antivirus software to protect against malware, and a password manager to help keep your passwords safe.

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Is IdentityIQ legit?

IdentityIQ is a genuine and trustworthy company, not a fake one. It has been providing services to protect against identity theft and monitor credit for over 15 years. This long history shows that IdentityIQ can be trusted.

It has a reputable 4.1-star rating on Trustpilot, showing that many customers are happy with its services.

IdentityIQ rating on Trustpilot

However, not everyone is satisfied, and here are some common issues people have mentioned:

  • Sometimes, it’s hard to get help from IdentityIQ’s customer support. People have complained about long waits and calls getting cut off, making resolving problems slow.
  • Subscription renewals might happen suddenly, especially after trial periods. Make sure to cancel on time if you don’t want to continue and avoid unexpected charges.
  • Stopping your trial or subscription can be tricky.
  • Some customers don’t like the services provided by IdentityIQ’s partners. It’s best to use services directly from their official website.
  • Some users say that receiving too many alerts from IdentityIQ can be bothersome. You can turn these notifications off on your iPhone or Android if they annoy you.

For help, you can contact IdentityIQ’s customer support team in the US at 877-875-4347.

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Who can benefit the most from IdentityIQ?

Who can benefit the most from IdentityIQ? | Georgijevic via Canva

IdentityIQ offers great value for money, mainly since every plan includes up to $1 million in coverage for stolen money and insurance against identity theft. But, the cheaper plans might not cover everything, leaving you at risk of scams and fraud.

Here are three situations where IdentityIQ could be helpful for you:

  • You only want basic monitoring and protection: IdentityIQ’s $6.99/month Secure plan is a good choice if you want straightforward identity and credit checks, an insurance policy, and help from customer service if things go wrong.
  • If you’re interested in extra digital security tools: For an additional $2/month, you can get digital security features from Bitdefender like antivirus, safe internet browsing, and a VPN with any IdentityIQ plan. These options are even available with the affordable Secure plan.
  • If you want to keep your kids safe from online dangers: The Secure Max plan includes special coverage and watches over your children’s Social Security numbers, helping protect them from online threats.

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The Highlight Features of IdentifyIQ 

IdentityIQ not only provides usual identity protection features that monitor criminal activities in the US and abroad, but it also has many other options to help individuals and businesses safeguard their assets.

  • Identity Monitoring: Monitors for any illegal activity affecting your personal information, nationally and internationally.
  • Credit Reporting and Score Delivery: IdentityIQ checks your credit reports from Experian, Equifax, and TransUnion for signs of fraud. Depending on your plan, you can receive your credit report monthly, bi-annually, or annually.
  • Daily Credit Monitoring: Immediate alerts for any changes in your credit report, like address updates, new credit inquiries, or additions to public records.
  • Enhanced Credit Monitoring: Provides real-time updates for better protection against fraud.
  • Dark Web Analyses: Searches the dark web in many languages globally to find mentions of your personal information, ensuring thorough coverage.
  • Bitdefender Premium VPN: Use a top-quality VPN service that hides your IP address and encrypts your internet traffic on up to 10 devices.
  • Anti-Virus with Bitdefender Total Security: Real-time protection against viruses and malware that includes strong ransomware protection and advanced parental controls.
  • Identity Restoration and Insurance: Offers help from a dedicated, US-based case manager to restore your identity if it’s stolen, including insurance.
  • SSN Alerts: Immediate alerts if your Social Security Number is found in unauthorized places or on the dark web.

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How to sign up for IdentityIQ? 

Signing up for IdentityIQ is an intelligent way to keep an eye on and protect your identity. Here’s a simple guide to help you get started on and ensure you’re well-protected.

  1. Open your internet browser and visit the official website to start signing up.
    Open the website
    Open the website
  2. Look at the different plans IdentityIQ offers, each with various levels of identity protection. Choose the plan that suits your needs and budget the best.
    Choose your plan
    Choose your plan
  3. Fill in your personal information, including your name, email, address, city, and ZIP code. IdentityIQ uses this data to track and secure your identity.
    Input your information
    Input your information
  4. IdentityIQ might ask you to confirm your identity by answering security questions or providing documents. This step makes sure all your information is correct.
    Confirm your identity
    Confirm your identity
  5. You must give your payment details if you decide on a paid plan. IdentityIQ takes different payment methods, including Mastercard, Visa, American Express, and Discover.
    Add payment details
    Add payment details
NOTE: Make sure all your details are correct before finalizing your IdentityIQ registration. After signing up, you can access all of IdentityIQ’s tools, like credit monitoring and identity protection services. Monitor your credit report for any unusual activity to keep your identity safe.

The Best IdentityIQ alternatives

Many reliable services offer detailed identity protection and monitoring if you’re looking into other options besides IdentityIQ.

1. LifeLock

LifeLock Homepage

This service is well-known for its full-range identity theft protection. LifeLock provides credit monitoring, searches for your information on the dark web, and helps restore your identity if it gets stolen.

2. Identity Guard

Identity Guard Homepage

Identity Guard offers strong protection against identity theft, which includes monitoring your credit, watching your Social Security number, and sending alerts about possible dangers. It also has a mobile app so you can easily check your status from anywhere.

3. Experian IdentityWorks

Experian IdentityWorks Homepage

Experian IdentityWorks gives you identity theft protection services that cover credit checks from all three main credit bureaus, monitors the dark web for your information, and includes insurance for identity theft. They also help you personally if your identity is compromised.

These services each provide ways to monitor and protect your identity, just like IdentityIQ, but with different features and support options.

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Should you trust IdentityIQ?

IdentityIQ is generally considered trustworthy. It has been providing reliable identity theft protection and credit monitoring. With a history of positive feedback and a 4.1-star rating on Trustpilot, many customers are pleased with its services. 

Some users have expressed concerns about customer support and the complexity of canceling subscriptions. If you are searching for a comprehensive service that offers a range of monitoring tools, multiple plan options, and additional security features like VPN and antivirus, IdentityIQ could be a good choice. 

Always evaluate your specific needs and possibly look at other alternatives to make an informed decision.


Do IdentityIQ plans monitor all three credit bureau reports?

The simplest plan, Secure, and the next level up, Secure Plus, only checks your credit information daily from one credit bureau. The more advanced plans, Secure Pro and Secure Max keep an eye on your credit reports from all three major bureaus.

How do I cancel my IdentityIQ subscription?

To cancel your IdentityIQ subscription, call their customer service at 877-875-IDIQ (4347) during their working hours. If you live in a state that allows online cancellations, you can also log into your account on their website and press the “cancel” button.

What should you do if you suspect your identity has been stolen?

If you suspect your identity has been stolen, you should immediately contact IdentityIQ if you are a subscriber. They can initiate identity restoration services and guide you through the steps needed to secure your information. You should report the issue to the relevant authorities and financial institutions.

How quickly does IdentityIQ alert you to potential fraud?

IdentityIQ alerts you to potential fraud or any significant changes in your credit report as soon as they detect them. Depending on your plan, this could be in real-time or daily.

Can international residents sign up for IdentityIQ, or is it limited to U.S. residents?

IdentityIQ primarily services U.S. residents. However, if you are living abroad temporarily, you might still be able to use their services. Check with customer service for eligibility and any limitations.


Khalid Ali

Khalid is a versatile analyst honing his expertise for the past 5 years. With certifications from Google and IBM to back him up, his knowledge extends far beyond the routine coverage of the latest trends and in the industry.