Is IdentityIQ Actually Legit & Should You Use It
- IdentityIQ offers identity protection and credit monitoring services, including daily monitoring, dark web analysis, SSN alerts, and more, with plans tailored to different needs.
- While generally trusted with positive ratings, IdentityIQ faces occasional concerns regarding customer support and subscription cancellation. However, its extensive features and strong reputation make it a reliable choice for many.
- Considering options like LifeLock, Identity Guard, and Experian IdentityWorks allows individuals to explore alternatives fitting their needs, considering features, support, and cancellation policies for informed decisions.
Identity theft occurs when someone uses another person’s personal details to commit fraud, often to steal money. Thieves might employ malicious software or deceptive online techniques to access data from your devices. They could also utilize stolen information from a company data breach, possibly purchased on the dark web, to acquire credit cards or loans in your name.
IdentityIQ protects your personal and credit information by monitoring them and alerting you about potential threats. This service also provides up to $1 million in coverage for stolen funds and, depending on your plan, assists you in restoring your credit and identity.
In this guide, we will explore what IdentityIQ is, how it functions, its legitimacy, who can benefit the most from it, its features, how to enroll, and other available options.
Table of Contents
What is IdentityIQ?

IdentityIQ is a U.S.-based company founded in 2009. It is part of IDIQ, which also owns other companies like MyScoreIQ. MyScoreIQ checks your credit score and offers some protection against identity theft.
One of the core strengths of IdentityIQ is its credit monitoring services. The company also provides other protective services. Recently, it partnered with a cybersecurity firm called Bitdefender to offer antivirus solutions and enhanced internet security.
This organization monitors your credit and employs advanced tools to avert the theft of your personal information, ensuring protection from online threats.
How does IdentityIQ work?

IdentityIQ offers various levels of identity theft protection plans, ranging from basic to comprehensive coverage. The simplest plan, Secure, monitors your Equifax credit report, Social Security Number, and activity on the Dark Web, and includes a $1 million insurance policy.
Higher-level plans, such as Secure Plus, Pro, and Max, include additional services. These plans monitor credit reports from multiple agencies, send alerts about credit changes, and assist you in restoring your identity if it is compromised. The Max plan also includes tools like a simulator to predict changes in your credit score and insurance that covers your children.
You can also enhance any plan with supplementary online security from Bitdefender. This service offers extra safety features, including a VPN for private internet usage, antivirus software for malware protection, and a password manager to keep your passwords secure.
Is IdentityIQ legit?
IdentityIQ is a legitimate and reputable company, dedicated to protecting against identity theft and monitoring credit for over 15 years. This substantial track record demonstrates the reliability of IdentityIQ.
It holds a respectable 4.1-star rating on Trustpilot, indicating that many customers are pleased with its services.

However, not all customers are completely satisfied. Here are some common concerns:
- Accessing support from IdentityIQ’s team can be difficult. Reports of long wait times and disconnected calls can make problem resolution frustratingly slow.
- Subscription renewals can occur unexpectedly, particularly after trial periods. Ensure timely cancellation if you do not wish to continue and avoid unforeseen charges.
- Canceling trials or subscriptions may pose challenges.
- Some customers have expressed dissatisfaction with services from IdentityIQ’s partners. To ensure reliability, consider accessing services directly from their official website.
- Excessive alerts from IdentityIQ can be annoying. Notifications can be managed or turned off on your iPhone or Android if they are bothersome.
For assistance, you can reach IdentityIQ’s customer support team in the U.S. at 877-875-4347.
Who can benefit the most from IdentityIQ?

IdentityIQ delivers excellent value, especially considering that each plan provides up to $1 million in coverage for stolen funds and identity theft insurance. However, cheaper plans might lack comprehensive coverage, leaving you vulnerable to scams and fraud.
Below are three scenarios where IdentityIQ can be particularly beneficial:
- For basic monitoring and protection: IdentityIQ’s $6.99/month Secure plan is an ideal choice if straightforward identity and credit checks, an insurance policy, and customer service support suffice for your needs.
- For additional digital security tools: At an additional cost of $2/month, Bitdefender’s digital security features, including antivirus, safe internet browsing, and a VPN, can be added to any IdentityIQ plan, even the cost-effective Secure plan.
- To safeguard your kids from online threats: The Secure Max plan provides specialized coverage and monitors your children’s Social Security numbers, enhancing their protection from online dangers.
The Highlight Features of IdentifyIQ
IdentityIQ offers not only standard identity protection features that monitor criminal activities domestically and internationally but also a variety of options to help individuals and businesses safeguard their assets.
- Identity Monitoring: Observes any unauthorized activity related to your personal information, both nationally and internationally.
- Credit Reporting and Score Delivery: IdentityIQ monitors your credit reports from Experian, Equifax, and TransUnion for signs of fraud. Depending on your plan, you receive your credit report monthly, bi-annually, or annually.
- Daily Credit Monitoring: Provides instantaneous alerts for any changes in your credit report, such as address updates, new credit inquiries, or public record additions.
- Enhanced Credit Monitoring: Delivers real-time updates to enhance protection against fraud.
- Dark Web Analyses: Examines the dark web in multiple languages worldwide to detect mentions of your personal information, ensuring comprehensive coverage.
- Bitdefender Premium VPN: Utilize a high-quality VPN service that conceals your IP address and encrypts your internet traffic on up to 10 devices.
- Anti-Virus with Bitdefender Total Security: Offers real-time protection against viruses and malware and includes robust ransomware protection and advanced parental controls.
- Identity Restoration and Insurance: Provides assistance from a dedicated, US-based case manager to restore your identity if stolen, inclusive of insurance.
- SSN Alerts: Delivers instantaneous alerts if your Social Security Number is found in unauthorized locations or on the dark web.
How to sign up for IdentityIQ?
Registering for IdentityIQ is a proactive step to monitor and protect your identity. Here is a straightforward guide to assist you in getting started on IdentityIQ.com and ensuring robust protection.
- Open your internet browser and visit the official https://www.identityiq.com/ website to start signing up.
Open the website - Examine the various plans IdentityIQ offers, each with different levels of identity protection. Select the plan that best aligns with your needs and budget.
Choose your plan - Enter your personal information, including name, email, address, city, and ZIP code. IdentityIQ uses this data to monitor and protect your identity.
Input your information - IdentityIQ may require you to verify your identity by answering security questions or providing documents. This step ensures the accuracy and security of your information.
Confirm your identity - If you opt for a paid plan, you will need to provide payment details. IdentityIQ accepts multiple payment methods, including Mastercard, Visa, American Express, and Discover.
Add payment details
The Best IdentityIQ alternatives
Several reliable services offer comprehensive identity protection and monitoring, which you might consider as alternatives to IdentityIQ.
1. LifeLock

This service is renowned for its comprehensive identity theft protection. LifeLock offers credit monitoring, scans for your data on the dark web, and assists in recovering your identity if it is stolen.
2. Identity Guard

Identity Guard provides strong protection against identity theft, including monitoring your credit, observing your Social Security number, and sending alerts about potential threats. It also features a mobile app for easy access to your status from anywhere.
3. Experian IdentityWorks

Experian IdentityWorks provides identity theft protection services that include credit checks from all three major credit bureaus, monitors the dark web for your data, and offers insurance for identity theft. They also provide personal assistance if your identity is compromised.
These services offer ways to monitor and safeguard your identity similar to IdentityIQ but with distinct features and support options.
Should you trust IdentityIQ?
IdentityIQ is considered generally reliable. It has consistently provided dependable identity theft protection and credit monitoring. With a history of positive feedback and a 4.1-star rating on Trustpilot, many customers are satisfied with its services.
Even though some users have reported concerns regarding customer support and subscription cancellations, if you seek a service with a comprehensive array of monitoring tools, multiple plan options, and additional security enhancements like VPN and antivirus, IdentityIQ could be an attractive option.
Be sure to assess your needs carefully and consider looking at other alternatives to make an informed decision.
FAQs
The basic plan, Secure, and the tier above, Secure Plus, only monitor your credit information from one credit bureau daily. The more advanced plans, Secure Pro and Secure Max, keep an eye on your credit reports from all three major bureaus.
To cancel your IdentityIQ subscription, contact their customer service at 877-875-IDIQ (4347) during their business hours. If you reside in a state that permits online cancellations, you can also log into your account on their website and press the “cancel” button.
If you suspect your identity has been stolen, immediately contact IdentityIQ if you are a subscriber. They can initiate identity restoration services and guide you through securing your information. Additionally, report the issue to pertinent authorities and financial institutions.
IdentityIQ alerts you to potential fraud or any significant changes in your credit report as soon as they detect them. This alert can be real-time or daily, depending on your plan.
IdentityIQ primarily serves U.S. residents. However, if you are living abroad temporarily, you might still be able to use their services. Check with customer service for eligibility and any limitations.