How to Fix Instagram Keeps Logging Out Issue?
If your Instagram keeps logging you out, it indicates a session timeout or authentication error, resulting in Instagram servers being unable to recognize you. This issue occurs when using an outdated version of the Instagram app that completely disconnects communication with the server and also deletes the authentication tokens that Instagram can use to recognize the user.
Additionally, corrupted application data, weak internet connection, and the use of a VPN are some of the main contributors to this issue. Therefore, before proceeding with the solutions, ensure your internet is working properly and is not connected or any VPN or proxy service.
1. Update the Instagram App
Authentication errors or unexpected logouts are often caused by using an outdated Instagram app. Regular updates ensure access to the latest features, bug fixes, and security improvements. This also resolves random logout issues, reducing the chances of session timeouts and improving overall performance. So, in case you are using an outdated Instagram app, updating it to the latest version should resolve the issue.
- Open the Apps Store or Play Store on your mobile device.
- Search for the Instagram App and check if the Update is available or not.
- If there is an update available, simply update the Instagram app and check if the logout issue is resolved or not.
2. Clear the App Data (Android Users)
When you clear the app data, Instagram resets all the settings and files to default, eliminating the bugs and glitches caused by stored data, including the authentication data. This can resolve the repeated logouts by establishing a fresh connection with the servers.
- Open the Settings, and go to Apps > Manage Apps.
- Search the Instagram app and tap on it to view more options.
- Tap Clear Data and Clear All Data.
- Tap OK to confirm the action.
3. Reinstall the Instagram App
Over time, application files, including the cache, become corrupted, which causes several issues, including unexpected logouts. Reinstalling Instagram eliminates bugs, glitches, and cache issues that may be interfering with the login functionality, resulting in this issue. Therefore, if the issue persists, we can try reinstalling the Instagram app, which should resolve this issue.
If you have an iOS device, the following steps may vary.
- Simply open the Settings and go to Apps > Manage Apps.
- Locate Instagram and tap on it.
- Once you are here, tap Uninstall and then tap OK confirm.
4. Contact Instagram Support
In the end, if you are still facing the issue after trying the previous solutions, consider reaching out to Instagram support. Inform them that you are facing repeated logout issues with your Instagram app. Within 24 hours, you will receive a response from Instagram support. The support team can better assist you and suggest solutions to resolve the issue.
- To contact Instagram Support, open the Instagram application and log in to your account.
- Go to your profile and tap on the three bars from the top right corner.
- Tap Settings & Privacy from the list of options.
- Scroll down to the bottom and tap on the option that says Help.
- Select Report a Problem and then select Report Problem without shaking.
- Tap on Include and Continue to proceed.
- Here briefly describe your issue and tap the Send button from the top right once you are done.
- Now within 24 hours or a couple of days, the support team will get back to you to resolve your issue.