SOLVED: If playback doesn’t begin shortly try restarting your device

When encountering the error message “If playback doesn’t begin shortly, try restarting your device,” it often manifests as videos failing to start, leaving you stuck with a loading circle. This error typically means that your device or browser is having trouble initializing video playback, which can be caused by several underlying issues.

The most common cause is outdated or misconfigured browser settings, particularly hardware acceleration or autoplay settings. Other potential causes include outdated drivers for audio or video, issues with the device’s cache, or even problems with the website’s video player itself.

In some cases, disabling hardware acceleration or enabling autoplay in the browser settings can resolve the issue. If that doesn’t help, a temporary solution is to restart your device, which may clear up any temporary conflicts. It’s also important to check for any updates to your browser or system drivers, as these can also affect video playback functionality.

This error is not uncommon, especially on platforms like YouTube, where it might be caused by changes in the way the video is rendered or played on certain browsers or devices

Method 1: Disable Hardware Acceleration in Chrome Browser

To disable hardware acceleration, go to Settings → Advanced Settings → System

Click on “Show Advanced Settings”

Uncheck the “Use hardware acceleration when available” button under the “System” menu.

Method 2: Try Running Chrome as an Administrator

Right-click on the Chrome icon and click “Run as Administrator.”

Method 3: Update/Uninstall NVIDIA Graphics Driver

This problem may also occur if you are using an NVIDIA graphics card.

To resolve the issue, please download the latest drivers for your video card from the manufacturer’s website and update the drivers.

To update the video driver, go to Control Panel → All Control Panel Items → System → Device Manager → Display adapters. Right-click on the display card and choose “Update Driver Software.”

If it doesn’t solve the issue, please uninstall the display drivers and reinstall them. Restart your machine after uninstalling the drivers.

To uninstall the video driver, go to Control Panel → All Control Panel Items → System → Device Manager → Display adapters. Right-click on the display card and choose “Uninstall.”

Method 4: Switch Audio Device

This problem may be caused by audio devices such as headphones or speakers getting stuck. Try switching the audio device or restarting it. If you are using headphones, try unplugging them and plugging them back in.

Method 5: Install HTML5 Player Add-Ons

If the problem is caused by the new HTML5 player, you have to install the following add-ons for your respective web browsers:

For Firefox or Waterfox web browsers, install this add-on from here.

There is no add-on for EDGE, but Microsoft is planning it for the future, though. Chrome used to have this extension, but extensions have been removed.

Method 6: Update Audio Driver

  1. Press ‘Windows’ + ‘R’ to open Run and type in ‘devmgmt.msc’. Press enter to launch the device manager.
  2. Click the dropdown for ‘Sound, video, and game controllers’.
  3. Right-click the audio service working on your PC/laptop, click on “Properties,” and go to the “Driver” tab.
  4. Click on the ‘Update Driver’ option.
  5. Then click ‘Search automatically for updated driver software’ and wait for the driver to be updated.
ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Comments

29
    BU
    BudapestCalling Nov 22, 2016

    Hey,

    Method 4 solved my problem.

    I use an Apple laptop, running Safari 10.0.1.
    Have a USB Focusrite audio interface attached, the headphones are connected to the interface.

    All I did was switch the audio interface off and on again.

    This was after 2 days of no streaming working globally, from soundcloud, you tube, different browsers etc.

    I was even contemplating reinstalling the system software Sierra10.0.1.

    Cool, thanks.

      SG
      Spector GA Dec 21, 2016

      Same here as well. I’ll be watching for that from now on. Thanks!

    KW
    Ken Weatherford Dec 24, 2016

    Wow! Am I so glad that I found this post. I had been searching all day to fix this same issue. I even tried all of the steps. Then I read BudapestCalling’s post about his USB Focusrite interface. I unplugged the USB from my Focusrite Scarlett 2i4, and got audio/ video again. Wooo Hooo!

    This was definitely getting on my last nerve…no solution. Went through drivers, ensuring plugins were installed, everything imaginable. Budapest, you are a saint!

    I’ll be reporting this to Focusrite.

    Thanks!

      KA
      K. Arrows Author Dec 24, 2016

      thanks

    SA
    Sameer Feb 27, 2017

    Thanks.. Method 1 solved my problem

    SV
    Savage Vines Mar 7, 2017

    Headphones solved my issue. Thank you!!

    NO
    novicedude128 Jul 19, 2017

    thanks 5th method fixed my problem

    PA
    paulk Aug 17, 2017

    Nope. Youtube is pretty much done. i can’t watch it anymore. Weird.

      LM
      Logan Matz Sep 27, 2017

      same, I have a windows 8 computer and im using internet explorer, I tried to watch youtube videos but then it says ‘If playback doesn’t begin shortly restart your device, which I did 3 times and it still didn’t work. but after it gives me that message the whole computer freezes up for about 20-30 seconds then the video plays the audio, then the audio and a pixelated laggy version play, then it plays normally with the video freezing up occasionally any tips?

        VS
        vanellope von schweetz Mar 31, 2018

        Do not ever use IE. Ever.

    HA
    HardeBaas Sep 12, 2017

    Thanks alot! Method 1 worked!

    PO
    Patricio Otero Jan 3, 2018

    Method 4 solved my problem too. I do not know why my Bluetooth speakers are causing Youtube videos to stop. When I switched them off the video just resumed. Thank you!

    MM
    Maximilian Mihoc Feb 24, 2018

    Hey, Method 4 solved the problem for me too. Thanks.

    SK
    Salman Khan Mar 8, 2018

    #Method4 is solved my problem.

    I was using MI portable blutooth speaker.
    This problem occured much often.
    after on/off my blutooth speaker like reconnecting, this problem is totally solved.

    Thanks,
    Salman Khan

    AU
    Ankhseram Black Magic User Jun 6, 2018

    I’ve been trying to find a fix for forever! Method 1 finally worked!

    S
    S Nov 6, 2018

    Thank you! it was “Method 4: Switch Audio Device” with me

    S
    S Nov 6, 2018

    Thank you! Method 4 worked for me, finally!

    RW
    Rosary Wieber Jun 6, 2019

    What do you mean by Switch Audio Device? I cannot try method 4 … the problem always happens after I pause a video then try to play it again. PLEASE HELP 🙁

      SW
      Shane Warren Author Sep 11, 2019

      Switching the audio device means that you should try to switch the output device on which you are receiving the output, such as your headphones or your speakers that you have connected to the computer. Alternatively, you can try to switch the ports on which they are connected if that is possible.

      Reply
        اء
        الذئب الوحشXX ء Jun 30, 2021

        Kind of strange to me. I own the researcher Firefox. Isn’t it like that?
        It was normal. I was watching YouTube videos, but the lights went out
        in our house. Then, when he came back, I turned on my computer, but it
        didn’t work. Playing a video is not only from YouTube, all social media
        sites. I hope you answer this question and help me. I was working on my
        summer project and I don’t have another device, thank you

    RW
    Rosary Wieber Jun 6, 2019

    What do you mean by Switch Audio Device? I cannot try method 4 …

    RO
    Roman Feb 4, 2020

    For me it helped to restart Windows Audio service. Windows 10 pro, Lenovo ThinkPad X1 Carbon.

    Reply
    RB
    Rose Ann Borja Jul 8, 2020

    None of the methods listed above worked for me. Tried everything but nothing really works.
    But, thankfully, I figured out that it was an audio service error, so I search on Youtube on how to fixed audio problems/issues. And it turns out that I just needed to update my audio driver.Steps:
    1: Go to windows search, and go to “Device Manager”
    2: Click the arrow before the ‘Sound, video and game controllers
    3: Right-click what audio service is working on your pc/laptop (mine is Realtek(R) Audio, on others it could be (AMD) High Definition Audio Device)
    4: Click “Properties”
    5: Go to “Driver” tab
    6: Click, ‘Update Driver’
    7: Then click, Search automatically for updated driver software (this one worked for me, but i guess you can also try the other option)
    8: Then just wait for your device to update, it will also ask you to restart your pc/laptopAfter restarting, try listening to some songs or try to watch a video on Youtube, it might work by now.You’re welcome.

    Reply
      SW
      Shane Warren Author Jul 9, 2020

      Thank you for sharing, this was added to the article

    SM
    Samuel Morrissey Apr 23, 2021

    Headphones or Speakers stuck >< I probably would never have figured that out. Win 10x64 Thanks so much

    DA
    Daniel Aug 10, 2021

    Hey Kamil, this solved a long-running YouTube problem for me (method 4) on the Mac. Thank you a million times.

    ST
    Stanoje Nov 9, 2021

    Hello everyone! I had problem with Bongiovi DPS. App was not turned on but sound profile was Digital Power Station. So my conclusion is the player on Yt did not know how to play the sound or something like that. When I changed to normal speaker profile it worked just fine.

    DG
    David Gaiševskis Nov 29, 2022

    Restart actually did it. I have Nvidia card. Mac OS High Sierra.

    TL
    tunes lover May 26, 2023

    thank you :)))) either method 2 or 4 helped me most! You saved my day and now I get to enjoy my tunes!!!!!!