How to Remove or Uninstall Dropbox from macOS

If you want to delete Dropbox from your Mac, you may get the following error:“The item Dropbox can’t be moved to Trash because some of its plugins are in use.”

For many users, this message shows up even when they are following all instructions on the Dropbox website. It continuously pops up whenever they are trying to drag the application to the trash. This problem is not exclusive for some specific MacOS or OS X versions only. It can happen in any OS version and any Mac computer. Here you can find how to fix it.

Method #1

  1. First, unlink your Mac from your Dropbox.
    • Click on the Dropbox icon located in your menu bar.
    • Go to Preferences > Account, and choose Unlink Dropbox.
  2. Next, quit Dropbox
    • Click on the Dropbox icon located in your menu bar.
    • Click on the Gear icon from the Dropbox menu.
    • Select Quit Dropbox.
  3. Go to Applications > Utilities > Activity Monitor.
  4. Now, quit any Dropbox process that is running.
  5. Then move it to Trash. (Drag-and-drop Dropbox into Trash from your Application folder.)

This will NOT delete your Dropbox folder and the content in it from your computer. If you want to delete the Dropbox folder, drag it to Trash as well.

To uninstall the Dropbox contextual menu, do the following.

  1. Open Finder and select Go to folder from the Go menu. (or press Shift + Command + G)
  2. Copy and paste this line into the dialog box that just appeared (without the quotes). ”/Library
  3. Draganddrop the DropboxHelperTools folder to Trash to delete it.

To remove your Dropbox application settings, do the following

  1. Launch Finder and select Go to folder, from the Go menu. (or press Shift + Command + G)
  2. Copy and paste this line into the dialog box that just appeared (without the quotes). “~/.dropbox
  3. Select all the files in the folder, and draganddrop them into Trash.

If this method doesn’t help you, try the following.

Method #2

  1. Controlclick on the Dropbox application.
  2. Choose Show Package Contents from the menu.
  3. Open the selected folder.
  4. Now, find the Plugins folder and delete it.
  5. Launch Finder.
  6. Navigate to the directory containing the Dropbox app.
  7. Select the Dropbox app, press Command + Delete, and choose Move to Trash.

These are the methods that helped many users in deleting Dropbox from their Macs. But, which one worked for you? Make sure you drop us a line in the comment section below.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

4
    JT
    Jacqueline Tanzella Mar 30, 2020

    Finally able to delete it. Thank you!

    MB
    mayra bautista May 4, 2020

    Finally was able to delete THANK YOU!!!!!!!

    AH
    AH Nov 18, 2020

    Yes, this worked nicely. Dropbox had stopped syncing my local directory after only one folder (of several thousand) and it was not AT ALL obvious why it was stuck. Rather than risk accidentally deleting my online files by deleting the faulty local folder, it seemed safer to uninstall DBox altogether and start again. Thank you.

    I wonder why Apple doesn’t insist that developers standardise uninstallation, like Windows. Probably patents – it’s about time we blew the doors off all IP rights. Look at how much more trouble than value it’s caused

    CD
    Carey Duncan Dec 11, 2021

    Thanks so much! Method 2 finally worked for me! Let’s hope I can re-install now with now hassles.
    Something was stopping Dropbox from synchronising on my Mac, but not on my PC at work.