How To Fix the Missing Install Button on Windows Store

Windows Store has a number of different apps you might want to get as soon as you see them. And getting these apps is as easy as scrolling past them. But if something is wrong, the Windows Store might not allow you to download apps. This occurs due to several reasons and can stop you from trying out new apps and keeping up your pace with the fast moving world.

Major reasons why a user might not be able to download apps via Windows Store are as follows:

The required app might not be compatible with your system

The system you are trying to download an app on might be outdated. If it is older than the oldest version the app can run on, Windows Store will not allow you to download the app.

Family safety settings hide apps

Windows Store blocks some apps because not all apps should be accessible to children. The Family Safety settings can be turned on if your family accesses your machine and if this setting is on, Windows Store will hide buy button from all apps that should not be accessed by children.

System was not restarted after being updated

If you have recently updated your system and did not restart it, Windows Store will not let you download any app. Updates get integrated and functional after you restart your system.

Required app is not available in the country you are trying to download

Not all apps are available in all countries. Some might be available worldwide, while others have restrictions based on geographical locations. Windows Store will not show you buy button on apps that are restricted in the country you are trying to download them.

To solve these issues, you can try methods listed further in the writing. One of these methods will definitely work in resolving the problem.

Method 1: Set system date and time

It is possible that the date and time set in your system is not according to the time zone of your location. Windows Store will not show you apps that are restricted in the country your system is following the time zone of.

Right click on the clock and choose Adjust date/time or a similar option that would allow you to adjust the time. Make sure the time is correct.

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Method 2: Clear cache for Windows Store

Open the Run Dialog by hitting Windows + R. Type WSReset.exe in the dialog that opens and click OK.

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This simple step will clear the cache of the store and you will be allowed to download apps if there was a problem.

Method 3: Restart your system

As aforementioned, your system might not have been restarted after some updates being made; hence, the issue in downloading apps from Windows Store. To restart, press the Windows key on your keyboard and click on Power. From the list that opens, click on Restart.

Method 4: Microsoft Accounts Troubleshooter

If nothing else works, there might be some problem with the Microsoft account you are logged in with on Windows Store. Run Microsoft Accounts Troubleshooter from here and let it fix the problem.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

17
    KA
    Kamille May 11, 2017

    Thank you so much. Restarting my devise actually worked! Now I can download anything without having to worry! Thanks Appuals!

    JB
    Johan Berghänel Jul 26, 2017

    My problem is that I installed the Netflix app on my main computer via the store, worked fine, but when I was about to do the same thing with the computer I have hooked up to my TV, I noticed that there is no install/get/download button on any app. I can see purchase buttons, but no install/get/download.

    I’ve tried to reset the store, log in with a new freshly created MS account for that computer. I even tried a PowerShell command that seemed to not work, as I got no feedback from the computer what so ever, even after letting it be till the next day… and ofc I’ve tried to reboot the computer.

    What could be wrong? is it a matter of MS account that has to be validated and confirmed for this to work, or will it work with a local account also? I don’t know where to keep looking for the solution.

      KA
      K. Arrows Author Aug 5, 2017

      Have you tried creating a new user account?

        JB
        Johan Berghänel Aug 5, 2017

        I created a new MS user that I logged in with, no help. I even used the same MS account that I use on my primary computer.
        Both compiters are upgrade from W7 when the free upgrade was available, so they should be “identical”.

          KA
          K. Arrows Author Aug 5, 2017

          Is the install button missing on all apps or just a few?

          JB
          Johan Berghänel Aug 5, 2017

          Missing on all apps

          KA
          K. Arrows Author Aug 5, 2017

          Please run and install all available updates from Microsoft and then check.

    HS
    Hafiz Hasn sattar Nov 26, 2017

    Missing Install Button on Windows Store fixed

    what to do is just following simple steps

    1) open microsoft store
    2) go to setting from top right corner 3 dots
    3) turn ON offline permissions

    THATS IT

    Reply
      BU
      Borhan Uddin Jan 28, 2018

      I can’t even access to settings. When I click on settings the store hangs.

        BA
        Barbatio Mar 3, 2018

        Did you ever find the solution, I’m stuck where you’re at.

          BU
          Borhan Uddin Mar 5, 2018

          Windows update fixed that.

          BA
          Barbatio Mar 6, 2018

          Yeah, ended up restarting my PC and it fixed it, must be update operations.

        DN
        Desy Natalia Jun 11, 2018

        yeah me too, what must i do?

      TY
      Tyler539 May 19, 2018

      I created a Disqus just to reply that you have saved me from insanity, thank you!

      BA
      BAM Sep 12, 2018

      I can’t access settings at all. I’ve tried everything else in several guides and nothing is working. It may be as simple as getting into settings except that not even that is simple with this awful operating system! Nothing works right!

    AS
    Arif Shaikh Jul 21, 2018

    thanks
    just restarted and problem solved.

    SW
    Shane Warren Author Sep 24, 2019

    You can’t get into the settings for Windows Store? Open Command prompt, type wsreset.exe, and press “Enter” to execute the command.