How to Fix “Could not find this item” Error

Could not find this item” error usually prevents you from deleting, moving, or renaming a file, even though you can see it in File Explorer. This error means that Windows can’t find the file in the system’s directory, even if it appears to be there. The most common reason for this is a file path or name that is too long, exceeding Windows’ character limits, which makes the file inaccessible.

Other causes could include corrupted file details, hidden files, or temporary system issues. In this article, we will discuss methods to solve this problem.

1. Use the Command Prompt to Delete the Problematic File

Bypassing Windows’ usual limitations, this method allows the system to delete files or folders that standard methods can’t handle. It helps the system directly remove problematic files, even those with long paths or corrupted details that File Explorer can’t process. This technique provides a direct system approach to ensure stubborn files that resist normal deletion are properly removed from the system. Note: Use these commands with caution, as they permanently delete files.

  1. Press Windows + R, type cmd, and hit CTRL + SHIFT + ENTER to open Command Prompt with administrative privileges.
  2. Copy and paste the command below and press Enter. Ensure you use the correct path to the file, including its name. Replace “X” with the drive letter where the file is located.
    rd /s \\?\X:\bad\folder\path
  3. You should see the “Operation completed successfully” message. If not, ensure the file’s location is entered correctly. If the problem persists, try other solutions below.

2. A Command Prompt Tweak to Rename the Folder and Operate with it Normally

Renaming a problematic folder via Command Prompt can fix issues with file paths or names that prevent normal actions. If a file or folder name is too long or has invalid characters, Windows might have trouble accessing or deleting it through File Explorer. By using Command Prompt, you can simplify the file name so Windows can handle it more easily.

  1. Press Windows + R, type cmd, and hit CTRL + SHIFT + ENTER to open Command Prompt with administrative privileges.
  2. Type cd followed by the path to the folder containing the problematic file, using the format C:\Folder1\Folder2\Folder3. Do not include the problematic file itself:
    cd C:\Folder1\Folder2\Folder3
  3. Press Enter, then type the commands shown below. Each command is on a new line; press Enter after each one:
    DIR /A /X /P
    RENAME current-file-name new-name
    EXIT
  4. Ensure you only write the current name and the new name separated by a space, without brackets. If successful, you should now be able to operate the file normally via Windows Explorer.

3. File without Any Extension

If a file has no extension, Windows might struggle to recognize or manage it. Identifying and removing these files avoids problems from missing file type data. Such files are often left by incomplete tasks or software errors.

  1. Press Windows + R, type cmd, and hit CTRL + SHIFT + ENTER to open Command Prompt with administrative privileges.
    Running Command Prompt as an Administrator
  2. In Command Prompt, navigate to the folder containing the problematic file using cd and the path format C:\Folder1\Folder2\Folder3. Carefully input the folder paths.
  3. Press Enter, then use the command below to delete the problematic file:
    del *.*
  4. Use File Explorer to confirm the file is no longer present.

4. Workaround with Archiving

By compressing the file into a ZIP archive with tools like WinRAR or 7-Zip, you make Windows handle it differently. Once the file is in the archive, you can delete the original file using the archive manager. This method bypasses issues with long file paths or corrupted data, letting the system remove the file without errors.

  1. Download WinRAR from here.
  2. Locate the problematic file or folder on your computer using File Explorer. Right-click on it and choose Add to archive from the context menu.
  3. In the archiving options window, select Delete files after archiving. Click OK to begin the archiving process. When it finishes, your problematic file should be gone.
  4. Delete the archive you created by right-clicking on it and choosing “Delete” from the context menu.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

86
    CH
    choirulanas Nov 6, 2018

    thanks using method del archive work for me

    MP
    Muhammad Arham Syafiq Mohd Puz Jan 17, 2019

    Thank, it helpful

    GG
    Grateful from Gainesville Feb 13, 2019

    THANK YOU SOOOOOOOOOO MUCH!

    LA
    Lee Anh Apr 12, 2019

    Solution 4: Workaround without Command Prompt
    It Work, thanks for shared

    AS
    APILAK SANGKHWAN Apr 18, 2019

    Solution 4 Work

      MM
      MIRZA M Feb 7, 2024

      Your comment really helped was about to give up after trying many times with cmd

    AE
    Adjetey Emmanuel Apr 21, 2019

    Thanks. It worked perfectly

    NS
    Noble Smith May 9, 2019

    Solution 4 worked great. Was a bit nervous to try it for fear I might mess something else up in the process but nope, that d**n file is finally gone! (and everything else is fine) Now I know what to do if it happens again. Thank you..

    RB
    razibahsan.bd May 10, 2019

    Great!!
    Solution 4 is worked for me. Thanks

    NI
    Nijat May 12, 2019

    solution 4 is great !!! thanks

    MK
    Moustafa Ronaldo Katonga May 19, 2019

    wooooooow
    I went for solution 4 directly and it worked
    Thaaaaaaaank youuuuu

    DB
    Dave Birch Jun 1, 2019

    OMFG!!! I’ve been trying to delete a folder like this on a drive I only use for downloads, etc. which shouldn’t be tied to my windows system at all. The archive and delete trick worked a treat. I’ve been tearing my hair out for ages over this. Thank you.

    SH
    Steven Hubbard Jun 19, 2019

    Solution 4 worked. TY

    C1
    ClassHatred 13 Jul 19, 2019

    ty solution 4 work fine… i dont try the others but the 4 its work thanks again

    JM
    Jim McWhorter Jul 31, 2019

    No archiving when I right click with solution 4. What goes in place of bad and folder?

      SW
      Shane Warren Author Sep 8, 2019

      Winrar needs to be installed in prior and set as the default extracting software in order to receive that option. You need to replace the path of the file with those.

    MZ
    Murtuza Z Oct 19, 2019

    Solution 1 worked for me…Thanx a lot

    MZ
    Murtuza Z Oct 19, 2019

    Solution 1 worked for me

    ME
    Mahmoud Elkheshen Oct 27, 2019

    thanks it work from step 1

    DF
    Dorothy Faye Nov 27, 2019

    worked for me but I deleted the other contents of the folder though, is there a way to undo it?

      SW
      Shane Warren Author Nov 28, 2019

      Not if you deleted all the files. Did you have a backup?

        DF
        Dorothy Faye Nov 28, 2019

        I’m not sure if I had a backup. I was able to use the ‘restore the old folder version’ feature to trace the contents of my old folder. I actually tried using the restore feature but I had an error so I just copied over the old content to my existing folder.

    SM
    Shantanu More Jan 9, 2020

    wooooo….Thanks man,solution 4 works finally,that’s awesome trick

    WH
    Waldemar de Haas Jan 26, 2020

    Solution 4 Worked (using Winrar). Thanks for this nice article!

    PH
    Phuc Feb 15, 2020

    The archieve method worked for me. THANKS A LOT. I LOVE YOU. I HAVE BEEN REALLY ANNOYED BY THOSE STUPID FOLDERS.

    HA
    HarwinCrus** Feb 15, 2020

    del archive method is work for me , thanks 🙂

    MB
    Md. Basel Feb 24, 2020

    The second solution.i.e.using winrar ,then archiving and then deleting it just worked like magic.

    CA
    CavDude Mar 5, 2020

    Thanks! Solution 4 finally worked for me !

    AR
    Amitabh Ranjan Mar 23, 2020

    del archive worked ! After trying all sorts of low level methods in vain ! Used 7zip btw.

    RA
    Ra2 Apr 20, 2020

    Would have been nice to know solution 3 deletes everything in the folder :'(

      SW
      Shane Warren Author Apr 21, 2020

      It says that it deletes the files.

    TE
    TechMontro May 20, 2020

    YOU THE MAN… work so well others want to pay me for a problem that had existed for months.

    AK
    aman khan Jun 10, 2020

    thank you. number 4 worked.

    ZB
    Zatch Bell Jul 19, 2020

    NO.4 WORKED PERFECTLY THANKS

    PS
    Purvansh Shah Nov 12, 2020

    I just refreshed and it worked

    SG
    Sushil Girdher Dec 6, 2020

    Add to archive method worked well for me…..seems funny to think about trick but it worked

    FL
    Floater Dec 7, 2020

    Thx got it with 4

    AM
    Abhijeet Mandal Jan 13, 2021

    The archive method is awesome, thank you
    Best Regards
    TecH BoyS ToyS

    AM
    Abhijeet Mandal Jan 13, 2021

    Archive method is awesome
    Thank you so much
    Best Regards
    TecH BoyS ToyS

    TW
    Terry Watts Feb 7, 2021

    Hi Kevin, thanx for the ideas but I still have pronblem on Windows 10, refuses to delete empty directory with “Could not find this item”
    “This is no longer located in”
    “Verify the item’s location and try again”. chkdsk doesnt see any problems.
    If I go properties/security I get: ‘The requested security information is either unavailable or can’t be displayed.
    any thoughts would be most welcome terry.watts.1@gmail.com

      MZ
      Muhammad Zubyan Author Feb 8, 2021

      Have you tried solution number 4?

        TW
        Terry Watts Feb 8, 2021

        I have now! Before i did not have win rar installed. And it worked. This is strange thing. But then ms is full od strange things! The folder name had a trailing space afer it but when quoting it other methods did not work. But win rar with delete original did.

        Thanks so much because that has been around for nearly 2 years. Busy wi other stuff.but eventually we must do our house keeping!

        WOW!

    TW
    Terry Watts Feb 7, 2021

    ah – WinRar method worked for me thanks – I missed that as I did not have it installed.

    MP
    Mark Du Plessis Mar 4, 2021

    Kevin, someone, please Help! I followed the instructions exactly and now my entire desktop is gone!

      MZ
      Muhammad Zubyan Author Mar 5, 2021

      Which method you followed?

        MP
        Mark Du Plessis Mar 5, 2021

        Hey, thanks for responding! I typed rd /s \?X:badfolderpath into command prompt, but I may have given the wrong file extension, so most, but not all of my desktop shortcuts and folders have been erased.

          MZ
          Muhammad Zubyan Author Mar 6, 2021

          You are executing the command incorrectly, That’s not how you execute the command. The command we have provided in the article is a sample command you will have to arrange and modify yourself. Example:-

          rd /s “\?C:main foldersub folder”

          If you are still having issues understanding the command I personally suggest you skip that step and try the other ones. Keep me updated!

          MP
          Mark Du Plessis Mar 6, 2021

          Hi, I executed the command rd /s “\?C:Users AdminDesktop” but didn’t specify the path of the one and only file I intended to delete – hence my entire Desktop was forfeit. I don’t need to delete anything now, I need to recover the deleted desktop files. I’ve left that drive (C:) alone so as not to risk overwriting anything – where do I go from here?

          MZ
          Muhammad Zubyan Author Mar 8, 2021

          Unfortunately, the files deleted through this command don’t go into the recycle bin they are deleted from your system however if you are lucky enough you can try using Recuva to get the files back. Here is a detailed article on this topic:-

          https://appuals.com/how-to-recover-files-deleted-from-recycle-bin-in-windows/

    BI
    Bilal Mar 12, 2021

    Goood

    BI
    Bilal Mar 12, 2021

    It works

    PI
    Piyush Apr 15, 2021

    rd /s \?X:badfolderpath worked for me. Thanks

    JA
    Jack Apr 15, 2021

    Well thought out by putting “Archiving” at number four. This way you assure that the reader finishes the article LOL. #4 worked for me.

    DN
    Daniel Neckel Jun 8, 2021

    Solution 2 worked for me. Thank you

    MJ
    Morten Jensen Jun 11, 2021

    People in comment section say you need winrar for solution 4. Why doesnt it say so in the article if thats the case? Now I have spent so much time trying to understand what I do wrong

      MZ
      Muhammad Zubyan Author Jun 12, 2021

      Thank you for bringing this to my attention, we will update the article shortly!

      AN
      Anonymous Aug 6, 2021

      You can also use 7Zip.I did it with 7Zip.

    DS
    Daoud Shakboua Jul 6, 2021

    firs solution work nice for me

    LN
    Leonid Nisanov Aug 12, 2021

    Worked using 7zip. Thanks!!!

    RS
    Rogerio Monteiro Dos Santos Sep 5, 2021

    The procedure using Winrar has been solved to me!

    FR
    Frank Sep 25, 2021

    After a long search and getting headache finally solution 4 worked, thanks and well done!

    EG
    efrain garza Nov 2, 2021

    thanks…
    solve my problem with the winrar option

    RO
    RobH2 Nov 21, 2021

    Awesome solution. I spent hours using CMD and in Safe Mode without success. I used this method with 7-Zip instead and it worked as explained.

    JS
    Joseph Stateson Dec 1, 2021

    All of the jpg images originated from a Mac cannot be copied from NAS to windows. I get this exact error.

      MZ
      Muhammad Zubyan Author Dec 6, 2021

      Try Solution 4, i think your NAS is having connectivity issues because that error pops up when you have this issue.

    MA
    m.i.a Dec 2, 2021

    Option 4 worked perfectly! It was quick and easy. Thank you so much!

    JB
    JBo Dec 25, 2021

    WinRar worked like a charm.

    TR
    TrailBlogger Jan 27, 2022

    thank you, using the WinRar trick worked for me

    GG
    Gabriel Gabriel Feb 3, 2022

    After too many hours trying every method i found and knew with cmd process without any success,,winrar worled perfectly.Thank you!!

    PR
    Praveen Feb 13, 2022

    super, worked like a charm. thanks

    AK
    Arjun Kelaiya Feb 20, 2022

    Awesome article! I deleted weird . extension after 4 years! Solution 3 worked!

    MB
    MB Feb 25, 2022

    Thank you very much, Kevin, method 4 just worked after I had spent some hours trying other options

    AH
    ahammed Mar 9, 2022

    Thank you

    DT
    Daniel Thackeray Apr 17, 2022

    If the file or folder name contains illegal characters the above methods may not work. Instead, the file or folder can be deleted from a CMD prompt using the short file name.

    Navigate to the folder containing the file or folder to be removed.
    Enter the command:
    DIR /x
    The folder contents will be listed with their short names as well as the long names. The file or folder can now be deleted using the short name. Use
    RD folder short name
    to remove a folder or
    DEL file short name
    to remove a file.

    Reply
    PS
    Prince Sahil Jun 9, 2022

    last method was the best

    TU
    Tuak Jul 21, 2022

    Thank you, winrar solution is the only thing that worked for me lol

    JU
    Julius Aug 11, 2022

    Ok but if want to retrieve the file and not delete it? dont get why there isnt a fix for that

      MZ
      Muhammad Zubyan Author Aug 16, 2022

      Where are you trying to retrieve the file from?

    BB
    Bill Baldwin Sep 22, 2022

    Tip 1 worked great! I noticed that the folder causing the trouble had a space at the end of its name. I wonder if that caused the trouble. (Side note: because of that I included the entire path and folder name in quotation marks when running the command. Not sure if that was necessary, but it didn’t hurt!)

    Reply
    KH
    Khoren Sep 24, 2022

    Thank you WinRAR method archive/del worked for me

    AE
    Average NTR Enjoyer Oct 5, 2022

    The Winrar method is fucking genius

    TN
    The Nano Oct 7, 2022

    Solution 4 worked like a charm Thanks a lot

    GC
    Georg Cantor Nov 16, 2022

    This rar solution is amazing 😀 Thanks a lot

    AR
    Arkadia Feb 12, 2023

    ok, the fourth method works. can’t do first method since the folder name has space in it. thank you!

    MK
    Mr. Kroniks Jun 25, 2023

    Thank you very much. I had a save file from a videogame which was actually stored in the cloud, but for some reason displayed in the Steam folder. When I was trying to delete it, Windows kept telling me that “this is no longer located in…”. The file didn’t have any extension. Solution 3 helped to delete the file that was present on my PC since 2018…

    CM
    Catalin MB Apr 9, 2024

    Worked for me very easy. Solution 4: Workaround with Archiving
    Thank you Kevin