How to Fix Store Error 0x87E107E3 on Windows 10

Several Windows 10 users are reporting that they are suddenly unable to download or open a game directly from Microsoft Store on Windows 10. The error code associated with the problem is 0x87E107E3. As it turns out, the issue seems to be exclusive to Windows 10. In most cases, affected users are reporting that the issue occurs during the ‘acquiring license’ stage.

Windows 10 Store Error Code 0x87E107E3

What is causing the Windows 10 Store Error Code 0x87E107E3?

We investigated this problem by analyzing various user reports and testing various fixes that affected users have successfully used to resolve the issue. As it turns out, there are several different causes that might be responsible for this problem:

  • Microsoft Server issue – As it turns out, this particular problem can also occur due to a server issue caused by a scheduled maintenance period or an unexpected maintenance period. If that’s the case, the issue is obviously beyond your control. The best you can do in this case is to confirm that the servers are causing the problem and want for the issue to be fixed.
  • Account Profile glitch – Based on several user reports, the issue can also occur due to a Windows account glitch facilitated after the installation of a new Windows Update. If this scenario is applicable, the fix is very simple – all you have to do is log out of your Windows account that you’re currently using, then log in once again.
  • Windows Store corruption – System file corruption having to do with the Windows Store component can also facilitate the apparition of this issue. A corrupted cache folder is also a viable potential culprit. In any of these cases, the fix is to reset the entire Windows Store component. You can do this either via a CMD window or from the Settings app.

If you’re currently struggling to resolve the very same error, this article will provide you with several different troubleshooting steps that you can use to mitigate the problem. Down below, you’ll find a collection of methods that other affected users have deployed in order to fix the issue.

In order to remain as efficient as possible, we advise you to follow the methods in the featured order – we arranged them by efficiency and difficulty. Regardless of the culprit that’s causing the issue, you should eventually stumble upon a method that resolves the issue for you.

Let’s begin!

Method 1: Investigating for a server issue

Before you try any other repair strategies, it’s important to start this troubleshooting process by ensuring that the issue is not beyond your control. Given the status code, it’s entirely possible that the issue occurs due to a server issue – either a scheduled maintenance period or an unexpected outage period.

With this in mind, visit this link (here) to see if other users are also having problems with the Microsoft Store. There are other similar services that will allow you to make the same investigation (here and here).

Another good place to check for server issues and maintenance periods is on the Twitter account of Windows Store. They are fairly quick in reporting any issues and posts about maintenance periods are pinned at the top of the page.

If you’ve found evidence that MS servers are having issues, wait a couple of hours before repeating the action that was previously triggering the 0x87E107E3 error code. The issue should eventually be resolved automatically.

If this investigation didn’t reveal any underlying problems with Microsoft’s servers, move down to the next method below in order to try some specific repair strategies.

Method 2: Logging Out & In of Windows account

As simple as this fix might sound, several affected users have managed to get around the 0x87E107E3 error code simply by looking out of their account and then logging back in. No restart or anything else was needed in their case.

There’s user speculation that the issue might occur due to a glitch account profile. It’s suspected that the issue started occurring right after a bad Windows update.

If you think this scenario is applicable to you, follow the steps below to log out and then back into your Windows account:

  1. Press the Windows key once they bring out the startup menu, then click on your account icon in the bottom-left corner of the screen. Then, from the newly appeared context menu, click on Sign out.
    Sign out from main account via the Accounts icon
    Sign out from the main account via the Accounts icon
  2. Once you’re logged out of your primary account, click on it once again from the login screen and provide the password/pin if necessary.
    Log in with your windows account
  3. Once you’re logged back in, repeat the action that was previously triggering the 0x87E107E3 error and see if the issue has been resolved.

If you’re still encountering the same problem, move down to the next method below.

Method 3: Resetting Windows Store

It’s possible that you’re encountering the 0x87E107E3 error code due to a file corruption problem with the Windows Store. This is typically reported to happen after a security scanner ends up quarantining some items or after a botched Windows update.

Several affected users that we’re also struggling to resolve the 0x87E107E3 error code have managed to resolve the issue by Windows Store and all components associated with it.

There are two ways of doing this on Windows 10. We are going to feature both, so make sure to follow whichever method is more convenable to your particular scenario and your expertise.

Resetting Windows Store via elevated CMD

  1. Press Windows key + R to open up a Run dialog box. Then, type “cmd” inside the text box and press Ctrl + Shift + Enter to open up an elevated Command Prompt. When you’re prompted by the UAC (User Account Control), click Yes to grant administrative privileges.
    Running CMD as an administrator
  2. Once you’re inside the elevated Command Prompt, type ‘WSRESET.EXE‘ the following command and press Enter to open reset Windows Store along with all its dependencies.
    Resetting Windows Store
  3. Once the procedure is complete, restart your computer and see if the issue is resolved at the next system startup.

Resetting Windows Store via Settings app

  1. Press Windows key + R to open up a Run dialog box. Then, type ‘ms-settings:appsfeatures‘ inside the text box and press Enter to open up the Apps & Features tab of the Settings app.
  2. Once you’re inside the Apps and features screen, scroll down through the list of applications (under Apps & features) and locate Microsoft Store.
  3. When you see it, click on it once, then click on Advanced options under Microsoft Corporation.
  4. From the next screen, scroll down to the Reset tab and click on the Reset button. You’ll be prompted by a confirmation prompt – once you see it, click Reset once again.
  5. Once the procedure is complete, restart your computer and see if the issue is resolved at the next system startup.
Resetting the Microsoft Store

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

How to Fix Store Error 0x87E107E3 on Windows 10

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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