Dead by Daylight has been gaining a lot of popularity recently, but some users are not thrilled about it. One recurring issue with this game is the ‘Initialization error. This cross-issue problem is encountered during the startup sequence of the game – After the game asks you to press ‘A‘ to continue. After a short leading sequence, the ‘Initialization Error’ appears and is preventing the user from playing the game. This particular issue is not exclusive to a certain platform as it’s encountered on Xbox One, Playstation 4 and PC.
What’s causing the Dead by Daylight ‘Initialization Error’?
We investigated this particular issue by looking into various user reports and by testing out the different repair strategies that were successfully used by other affected users. As it turns out, several different scenarios might lead to the apparition of this issue. Here’s a shortlist of culprits that might be responsible for this problem:
- Server issue – As it turns out, this particular issue can also be facilitated by a server issue that is beyond your control. There are user reports of this problem occurring with Xbox One, Playstation 4 and PC. In situations like this one, the only thing you can do is confirm that the issue is server-side (not occurring locally) and wait for the qualified engineers/developers to resolve the issue.
- NAT is closed – According to various user reports, this error can occur because the Network Adress Translation is not opened on the network you’re connecting to. If this scenario is applicable, you can resolve the problem by accessing your router settings and enabling the UPnP feature so that the game can open its ports that are needed for the connection with the game server.
- Corrupted persistent storage – If you’re playing Dead by Daylight on Xbox One from a physical copy, chances are you’re encountering the issue due to a glitch caused by your persistent storage. In this case, you can resolve the issue by accessing your Xbox One console settings and clearing the persistent storage.
- Firmware-related issue – As it turns out, in certain situations, this particular issue can occur due to some temporary files actively being used by your console firmware that have become corrupted. In this case, you should be able to resolve the issue by performing a power-cycling procedure on your console (works for Xbox One and Ps4.)
- Corrupted Steam game folder – If you’re encountering this issue while trying to play the game on a PC and you installed it via Steam, it’s probably because of a sync problem. If this scenario is applicable, you can resolve the issue by deleting the game folder and activating the Steam cloud feature to force the platform to install the latest version.
If you’re currently to resolve this error message, this article will provide you with several different troubleshooting steps. Down below, you’ll find a selection potential repair strategies that other users have successfully used to resolve the Dead by Daylight ‘Initialization Error’.
Keep in mind that some of the methods presented below will not be applicable since the issue is multi-platform. For the best results, start following the instructions below in order and disregard the potential fixes that are geared towards a different platform. Eventually, you should find a method that will resolve the issue (or at least identify the problem) on your gaming platform regardless of the culprit that’s causing the issue.
Method 1: Investigating for a server issue
Before you pursue any other repair strategies, you should start your troubleshooting quest by ensuring that the issue is not beyond your control. Several affected users have confirmed that in their case, the issue was facilitated by a server problem the prevented the game from accessing the network features. The network services may be down due to scheduled maintenance or due to an outage period that was not planned.
This can happen on both PS4 due to Playstation Network issues and on PC or Xbox one due to an online Xbox Live service.
If you find yourself in a situation like this one, the only troubleshooting strategy you have is to confirm the issue and wait for the server issue to be fixed by Microsoft or Sony.
To verify if there’s a problem with Microsoft servers, visit this link (here) and check to see if any services are affected by problems.
If you’re encountering the issue on a PS4 console, access this link (here) and see if any services are preceded by a red exclamation point or a question mark.
If your investigation revealed that the issue is wide-spread and it’s occurring due to a server issue, you can conclude that the issue is not limited to your console. In this case, following any of the other repair strategies presented below is not advisable since they will not resolve the issue. if you find yourself in this scenario, all you need to do is wait until the issue is resolved by Sony’s or Microsoft’s engineers.
However, in case the investigations didn’t reveal any issue with the Xbox Live or Playstation Network services, start following the next methods below to apply some repair strategies that other affected users have successfully implemented to resolve the ‘Initialization Error’.
Method 2: Ensuring that the NAT is Open
As it turns out, this particular error message in Dead by Daylight is often linked to the fact that the Network Adress Translation (NAT) is not opened on the network that the gamin device (console or PC) is connected to. Several affected users have reported that they managed to fix the issue and play the game normally after they opened the status of NAT.
By doing this, you’re essentially ensuring that any type of connectivity issues caused by NAT inconsistency is prevented from occurring. This is a universal fix that will work regardless of the platform that you’re encountering the issue on.
Follow the instructions below to enable UPnP (Universal Plug and Play) on your router to allow your router to forward the required ports automatically and avoid issues such as the ‘Initialization Error’. Here’s what you need to do:
Note: If you’re certain that your router doesn’t support UPnP, skip this method and move directly to Method 3.
- Make sure that your console or computer is connected to the router that’s maintaining the Internet connection. After you’ve made sure of this, type 192.168.0.1 or 192.168.1.1 and press Enter to open up the Settings page of your router.
Note: If these default addresses don’t work, search online for specific steps on accessing your router settings.
- Once you’re at the initial login page, insert the credentials of your router (not the network credentials). If you haven’t changed the default login, the default username and password should be either ‘admin’ or ‘1234’.
Note: If the default credentials don’t work for you, search online for specific steps on resetting your router to the default credentials.
- After you manage to get inside your router settings, look for the Advanced menu. Once you see it, go to the NAT forwarding tab and look for the UPnP sub-menu.
Note: Keep in mind that depending on your router manufacturer, the menu might look way different than the instructions above. But unless you’re using an extremely outdated router, you should find an option that will allow you to enable UPnP. The vast majority of modern routers will support it.
- After UPnP, restart both your router and your console so that the necessary ports are opened.
- Then, once the next startup is complete, launch the game again and see if the issue is now resolved.
If you’re still encountering the ‘Initialization Error’ or this method wasn’t applicable, move down to the next method below.
Method 3: Clearing Persistent Storage (Xbox One Only)
Several Xbox One users who were also encountering the ‘Initialization Error’ when trying to play Dead by Daylight have reported that the issue was resolved after they accessed their console settings and cleared the persistent storage.
This persistent storage is a space that Xbox One automatically creates to store the content that’s directly related to the Blu-Ray disks that you insert in your console. But keep in mind that this fix will only be effective in situations where you own a physical copy of Dead by Daylight.
Note: This method is only applicable for users that are encountering the issue on Xbox One. If you’re encountering the ‘Initialization Error’ on a different gaming platform, this method will not be applicable. In this case, move over to the next method below.
Here’s a quick guide on clearing the persistent storage on an Xbox one console to resolve the Dead by Daylight ‘Initialization Error’:
- Turn your Xbox one console one. Once you’re inside the main Dashboard menu of your Xbox One console, access the Settings menu.
- Once you manage to get inside the settings screen, access the Console settings, then select Disc & Blu-Ray (the sub-option located on the right pane).
- After you manage to get inside the Disc & Blu-Ray menu, access the Persistent storage menu (under Blu-Ray)
- Once you’re inside the correct menu, select the Clear Persistent storage option and wait for the process to complete.
- Restart your console and see if the issue is resolved at the next console startup.
If you’re still encountering the ‘Initialization Error’ when you try to launch Day by Daylight or this method wasn’t applicable, move down to the next method below.
Method 4: Power-cycling your console (console only)
If none of the methods below have allowed you to resolve the issue, you’re likely dealing with a firmware glitch that is ultimately interfering with the connection between the game server and Dead by Daylight. In situations like this one, the only viable fix is to train the power capacitors to remove the temporary data that’s causing the issue. This will fix most firmware-related issues that might trigger this error message.
Affected users have confirmed this method for being effective on both Xbox One and PS4. We’ve created two separate guides to accommodate both categories of console players. Follow whichever guide applies to your situation.
Power-cycling on Xbox One
- Ensure that the console is fully-powered on, then press and hold on the Xbox One power button (on the front of your console. Keep that button pressed for 10 seconds or so – or until you see that the front LED flashing intermittently.
- Wait for about a minute or so before turning the console back conventionally. If you want to ensure that the process is successful, physically plug the power cord from the power outlet and wait for a couple of seconds before plugging it back in.
- Start your console once again and look for the animation sequence during the next startup. If you see the Xbox animation logo, you safely confirmed that the power-cycling procedure was successful.
- Once the boot sequence is complete, launch the game again and see if the issue is now resolved.
Power-cycling on Ps4
- With your PS4 console fully turned on (not in hibernation), press and hold on the power button (on the front of the console until the console shuts off completely. You can let go of the button once you see that the front LED stops flashing.
- Once the console is turned off, physically plug out the power cord from the outlet and let it sit for a couple of seconds before plugging it back in.
- After that period has passed, start your console again conventionally and see if the issue has been resolved.
If this method wasn’t applicable or you followed it to no avail, follow the next method below.
Method 5: Deleting Game folder and activating Steam Cloud (PC Only)
Several Windows users that encountered this issue on a PC have managed to fix it by deleting the main game folder and then enabling the Steam Cloud feature. According to user reports, this procedure ends up forcing the Steam client to re-sync all files and bring the game to the latest version available.
This fix is only applicable to PC users. If you’re encountering the issue on a console, you will not be able to follow the instructions below.
Here’s a quick guide on deleting the Steam folder of Dead by Daylight and activating Steam Cloud to resolve the ‘Initialization Error’ on a PC:
- Open File Explorer and navigate to the following location:
C:\Program Files (x86)\Steam\userdata\*YOUR ID*
Note: *Your ID* is simply a placeholder. Replace it with your Steam id to navigate to the correct location.
- Once you arrive at the correct location, look for the folder name 381210. Once you see it, right-click on it and choose Delete from the newly appeared context menu.
- Close file Explorer and open Steam. Inside the Steam Platform, click on Steam (top-left corner) and choose Settings from the newly appeared menu.
- Once you’re inside the Settings screen, select Cloud from the vertical menu on the left-hand side, then move over to the right pane and check the box associated with Enable Steam Cloud synchronization for applications that support it.
- Restart your Steam client and wait until the program re-download the data needed to run Dead by Daylight. Once the process is complete, launch the application again and see if the issue is now resolved.