How to fix 3000 Media resource decoding error

The error message ‘3000 Media resource decoding error’ occurs when you are trying to stream videos of twitch, twitter, and other popular platforms. This scenario noticeably happens in Chrome. According to experts, this error message is related to the video decoding system of HTML5 and other web modules.

3000 Media resource decoding error in Twitch
3000 Media resource decoding error – Twitch

Since HTML5 is recently released, different parties have a hard time keeping up with each other’s configurations. Twitch and Chrome may not be on the same page when it comes to video streaming under the new HTML5 which might cause the error message.

What causes 3000 Media resource decoding error when streaming videos?

Like mentioned before, this error message is related to the failure of the browser in decoding the media source coming from the website. Reasons in details are:

  • HTML5 player not responding and producing correct output while decoding and streaming videos.
  • The website might have newer HTML5 or Flash technology implemented which your current browser cannot support and vice versa.
  • Bad cookies and cache in your browser. The often conflict with the browser’s operations and cause the error message.

Before we start with the solutions, it is necessary to check if you have a good working internet connection which isn’t configured with a VPN or Firewall. Once you have double checked your network with other devices as well, only then move on with the solutions.

Solution 1: Clearing cache and cookies

One of the reasons why you might experience the streaming error is because of bad cookies and junk in your cache. This scenario is not new and there are numerous problems which occur because of cookies and cache. We will show how to clear your temporary data in Google Chrome. Replicate the necessary steps if you are using another browser.

  1. Type “chrome://settings” in the address bar of Google Chrome and press Enter. This will open the browser’s settings.
Google Chrome Settings
Chrome settings
  1. Navigate to the bottom of the page and click on “Advanced”.
Advanced Google Chrome Settings
Advanced Google Chrome Settings
  1. Once the Advanced menu has expanded, under the section of “Privacy and Security”, click on “Clear browsing data”.
Clear browsing data in Google Chrome
Clear browsing data – Chrome
  1. Another menu will pop up confirming the items you want to clear along with the date. Select “All time”, check all options, and click “Clear browsing data”.
Clearing browsing data and cache in Google Chrome
Clearing browsing data and cache – Chrome
  1. After clearing the cookies and browsing data, restart your computer completely. Now try streaming the video and see if the error persists.

Solution 2: Turning off Hardware Acceleration

Hardware acceleration is a technique of using the computer hardware instead of software rendering in performing some functions more efficiently. It reduces the load on the software and turns out good results. However, in some cases, some web operations are known to cause issues when executed by this technique. We can try disabling hardware acceleration on your computer and see if the issue gets solved.

  1. Open Google Chrome and click on the menu icon (three vertical dots) present at the top right side of the screen.
  2. Once the drop-down menu has opened, click on Settings present at the near end of the menu.
Settings - Chrome
Settings – Chrome
  1. Once the Settings tab has opened, navigate to the very end and click on Advanced.
  2. Now navigate to the end of the tab again until you find the subheading named as “System”. Under it, uncheck the option which says “Use hardware acceleration when available
  3. Re-launch your browser and to implement the changes we did.
Disable Hardware acceleration in Chrome
Disabling Hardware acceleration – Chrome
  1. Now check if the video streaming in got fixed. If it didn’t, you can always revert the changes by re-enabling the option.

Solution 3: Enabling third-party cookies

Cookies are a type of messages which web servers pass to your web browser whenever you visit internet sites. Your browser will store these cookies for future reference. In some websites, cookies are used for good operation and experience of the website. If third-party cookies are disabled on the site by Google Chrome, it might induce unexpected errors like the one under discussion.

  1. Click on the cookie icon on the navigation bar of Google Chrome and select ‘Always allow <website> to set cookies’.
Enable Third party cookies in Chrome
Enabling Third party cookies – Chrome
  1. Press Done to save changes and exit. Restart your browser and see if the error message is resolved.

Solution 4: Changing Streaming Player

If the issue still persists, you can try changing the player. This will effectively change the streaming/decoding and will fix the issue if the problem is with the module. There are a few options in Twitch which allow you to disable HTML5 player once you click the player settings.

Disable HTML5 Player in Twitch while using Google Chrome
Disable HTML5 Player – Twitch

In addition, you can try using another browser such as Mozilla, or Edge and see if the streaming is successful there. You should also make sure that your browser is up to date to the latest version. If it is missing any updates, this issue can arise because constantly new technologies are being implemented in both websites and browsers.

Note: You can also try completely reinstalling your browser or force quitting and then starting the service again. You can do this using the task manager. Also, make sure that you do not have any third-party software monitoring your video streaming on your computer including antivirus software.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.