How to Cancel Zoom Subscription on PC, Android, iOS [2024]

Key Takeaways
  • Zoom remains a leading video conferencing tool, but users are exploring alternatives with better features and integration, leading to subscription cancellations.
  • To cancel Zoom, users can back up data and use the web, Google Play Store, or App Store to terminate their subscriptions.
  • Alternatives to Zoom include Google Meet, Microsoft Teams, and Slack, each offering unique features and integration capabilities.

Even after the world transitioned away from COVID’19 and lockdowns, Zoom has continued to bridge the gap in seamless virtual communication. However, with many similar video conferencing apps now available, Zoom faces challenges in maintaining its competitive edge. 

Users are opting for greater integration capabilities and advanced features, prompting them to cancel subscriptions that no longer meet their requirements. Are you considering the same?

Cancel Zoom Subscription
Cancel Zoom Subscription

How Does Zoom Work?

Zoom is one of the most popular video conferencing software that allows users to host virtual meetings. By generating a Zoom link, users can easily create meetings, audio, video, through various devices. And not to mention the option to live-chat and screen record the meeting, so you can always watch it later. 

With the Zoom Basic free plan, you can hold meetings for up to 40 minutes with no more than 100 participants capacity. But if that doesn’t keep your boat afloat, Zoom also offers various subscription plans, each tailored to the user’s budget and needs. 

Zoom subscription plans
various subscription plans offered by Zoom

Zoom Pro, Business, and Enterprise are all priced differently with extended meeting durations and increased participants capacity, alongside other features, making these plans an ideal choice for professional use.

READ MORE: How to Enable Screen Sharing on Zoom – Desktop & Mobile ➜

How to Cancel Zoom Subscription

Ready to bid farewell to Zoom? The entire process is straightforward and only requires a few clicks. However, it’s important to take a few preparatory steps before canceling your Zoom subscription. 

As you won’t be able to access your Zoom’s cloud storage for important data or recorded meetings after canceling your subscription, be sure to transfer all the necessary files and recordings to your local storage beforehand. 

backup Zoom
backup Zoom data

And while you’re at it, check the terms of your current subscription plan too. That is because if your billing cycle is monthly, you can cancel your plan at any time without a worry. However, if you’ve subscribed to an annual plan, you will have to cancel your plan 30 days before the renewal date. This will ensure that Zoom doesn’t automatically renew your subscription.

And of course, don’t forget to inform your team of the Zoom cancellation decision, rescheduled meetings, and alternative arrangements. After that, you’re ready to proceed with canceling your Zoom subscription.

1. Via Web Browser

For those who are using Zoom via the web, canceling Zoom subscription can be efficiently done by heading over to the Zoom website.

  1. Click on Sign In and login with your credentials.
Zoom sign in
Zoom Sign In page
  1. From the left pane, click on Plans and Billing, then select Plan Management.
Plan Management in Zoom
select Plan Management in Zoom account settings
  1. Next, find the plan you want to cancel and click on the Manage button next to it.
  2. Select Cancel Plan.
  3. From the confirmation prompt that appears, click on Cancel Subscription to confirm.
Cancel Subscription button
Zoom Cancel Subscription button
  1. Provide feedback and click on Continue.

READ MORE: The 7 Best Web Browsers For Every Kind of User – 2024 Edition ➜

2. Via Google Play Store (Android)

If you’re an Android user and use the Zoom app for your virtual meetings, you also have the option to cancel your Zoom subscription plan from Play Store.

  1. Go to the Play Store from your device and tap on the profile icon from the top-right corner.
  2. Select Payments & subscriptions.
Subscriptions in Play Store
choose Subscriptions from Play Store
  1. Tap on Subscriptions and select Zoom.
  2. Now, choose Manage and tap on Cancel subscription.
cancel subscription button
Click on Cancel Subscription button
  1. Select an option on why you’re canceling and tap on Continue to cancel your Zoom subscription.

READ MORE: Change your country in Google Play Store (Complete Guide) ➜

3. Via App Store (iPhone)

If you’re using the Zoom app on an iOS device, cancel your Zoom plan directly from the App Store. This method allows you to manage your subscriptions directly from your device.

  1. Launch the App Store and select your profile icon from the top-right corner.
  2. Select Subscription and tap on Zoom.
Subscriptions in App Store
Select Subscriptions in App Store
  1. Tap on Cancel Subscription. This will cancel your Zoom subscription.
Cancel Subscription Zoom
Choose Cancel Subscription Zoom
Even after canceling your Zoom subscription, you’ll still have access to the paid subscription features until the end of the current billing cycle.

READ MORE: What are Haptics on iPhone? Taptic Engine Explained ➜

Best Zoom Alternatives

Canceling Zoom subscription does not mean going back to the Stone age. You can still continue with your virtual communication journey even after saying goodbye to this digital conferencing platform.

Whether you’re looking for enhanced features, better integration with existing tools, or more affordable plans, several alternatives are available that provide excellent services. Each has its unique strength and features that you can use after cancellation of your subscription with Zoom.

1. Google Meet

Aside from high quality video conferencing, Google Meet includes additional features, such as real-time captions and background noise cancellation. Its free plan allows up to 100 participants with a time duration of 60 minutes.

Google Meet
Google Meet

2. Microsoft Teams

Part of the Microsoft 365 Suite, Microsoft Teams allows users to host meetings with up to 250 participants. It seamlessly integrates other Microsoft applications, including Word, PowerPoint and Excel, allowing you to form a cohesive workflow.

3. Slack

Although primarily a messaging app, Slack also offers video conferencing through Slack Calls. The free version supports one-on-one calls while the premium version allows up to 15 participants without a time limit.

Slack web
Slack web

READ MORE: The Best Free Video Conferencing Apps in 2024 [Mobile, PC] ➜


After successful cancellation of your paid subscription plan, Zoom will send you a confirmation email linked with your Zoom account. So, be sure to check your inbox or spam folder for this email to ensure that the cancellation process is complete and you won’t be billed anymore. Otherwise, you’ll need to go through the trouble of contacting their user support.

Cancel Zoom Subscription

Can I use Zoom for free?

Yes, Zoom has a free Basic plan that allows users to host meetings of up to 100 participants with a 40 minute time duration.

Is it safe to use Zoom for confidential meetings?

Users can configure several security features that Zoom offers, including end-to-end encryption, private keys, and waiting rooms.

How do I make my Zoom meetings longer for free?

With the free Basic plan, you can extend the time of your Zoom meetings by restarting the meeting immediately after the meeting ends for an extra 40 minutes.


Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.