How to Cancel Zoom Subscription on PC, Android, iOS

Key Takeaways
  • Zoom remains a leading video conferencing tool, but users are exploring alternatives with better features and integration, leading to subscription cancellations.
  • To cancel Zoom, users can back up data and use the web, Google Play Store, or App Store to terminate their subscriptions.
  • Alternatives to Zoom include Google Meet, Microsoft Teams, and Slack, each offering unique features and integration capabilities.

Ready to bid farewell to Zoom? The entire process is straightforward and only requires a few clicks. However, it’s important to take a few preparatory steps before canceling your Zoom subscription. 

Since you won’t be able to access your Zoom cloud storage for important data or recorded meetings after canceling your subscription, be sure to transfer all necessary files and recordings to your local storage beforehand.

backup Zoom
Backup Zoom data

Also, check the terms of your current subscription plan. If your billing cycle is monthly, you can cancel your plan at any time without concern. However, if you’ve subscribed to an annual plan, you will need to cancel your plan 30 days before the renewal date. This will ensure that Zoom doesn’t automatically renew your subscription.

Of course, remember to inform your team of the Zoom cancellation decision, rescheduled meetings, and alternative arrangements. After that, you’re ready to proceed with canceling your Zoom subscription.

1. Via Web Browser

For those who are using Zoom via the web, canceling your Zoom subscription can be efficiently done by heading over to the Zoom website.

  1. Click on Sign In and log in with your credentials.
Zoom sign in
Zoom Sign In page
  1. From the left pane, click on Plans and Billing, then select Plan Management.
Plan Management in Zoom
Select Plan Management in Zoom account settings
  1. Next, find the plan you want to cancel and click on the Manage button next to it.
  2. Select Cancel Plan.
  3. From the confirmation prompt that appears, click on Cancel Subscription to confirm.
Cancel Subscription button
Zoom Cancel Subscription button
  1. Provide feedback and click on Continue.

2. Via Google Play Store (Android)

If you’re an Android user and use the Zoom app for your virtual meetings, you also have the option to cancel your Zoom subscription plan from the Play Store.

  1. Go to the Play Store from your device and tap on the profile icon in the top-right corner.
  2. Select Payments & Subscriptions.
Subscriptions in Play Store
Choose Subscriptions from Play Store
  1. Tap on Subscriptions and select Zoom.
  2. Now, choose Manage and tap on Cancel subscription.
Cancel subscription button
Click on Cancel Subscription button
  1. Select an option for why you’re canceling and tap on Continue to cancel your Zoom subscription.

3. Via App Store (iPhone)

If you’re using the Zoom app on an iOS device, cancel your Zoom plan directly from the App Store. This method allows you to manage your subscriptions directly from your device.

  1. Launch the App Store and select your profile icon in the top-right corner.
  2. Select Subscriptions and tap on Zoom.
Subscriptions in App Store
Select Subscriptions in App Store
  1. Tap on Cancel Subscription. This will cancel your Zoom subscription.
Cancel Subscription Zoom
Choose Cancel Subscription Zoom
Even after canceling your Zoom subscription, you’ll still have access to the paid subscription features until the end of the current billing cycle.

Best Zoom Alternatives

Canceling your Zoom subscription does not mean going back to the Stone Age. You can still continue your virtual communication journey even after saying goodbye to this digital conferencing platform.

Whether you’re looking for enhanced features, better integration with existing tools, or more affordable plans, several alternatives are available that provide excellent services. Each has its unique strengths and features that you can use after canceling your subscription with Zoom.

1. Google Meet

Apart from high-quality video conferencing, Google Meet includes additional features, such as real-time captions and background noise cancellation. Its free plan allows up to 100 participants with a time duration of 60 minutes.

Google Meet
Google Meet

2. Microsoft Teams

Part of the Microsoft 365 Suite, Microsoft Teams allows users to host meetings with up to 250 participants. It seamlessly integrates with other Microsoft applications, including Word, PowerPoint, and Excel, allowing you to form a cohesive workflow.

3. Slack

Although primarily a messaging app, Slack also offers video conferencing through Slack Calls. The free version supports one-on-one calls, while the premium version allows up to 15 participants without a time limit.

Slack web
Slack web

After successfully canceling your paid subscription plan, Zoom will send you a confirmation email linked to your Zoom account. Be sure to check your inbox or spam folder for this email to ensure that the cancellation process is complete and you won’t be billed anymore. Otherwise, you’ll need to go through the trouble of contacting their user support.

ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.