Google Classroom Stuck at Loading? – Here’s How to Fix It

It is common for users to experience Google Classroom not loading issue. It mainly occurs when your browser’s cache files are corrupted. Cache files are created by the browser to improve the user experience by storing frequently visited websites, allowing them to load faster without requesting data from the server.

Google Classroom Not Loading
Google Classroom Not Loading
IssueGoogle Classroom Stuck at Loading Screen
Encountered OniOS
IndicationsWhile encountering this issue, you will only see a blue loading bar or a white screen.
Common CausesCorrupted Browser Cache
Enabled Secure DNS
Hardware Problems in Output Devices
Microphone and Camera not properly connected
SolutionsClear the Browser Cache
Update Google Classroom
Disable Secure DNS
Properly connect your Microphone and Camera

1. Clear browser cache

Because this issue originates mainly from the corrupted browser cache, our first method should be to clear the browser’s cache files.

  1. Click on three dots and go to Settings.
    Opening Settings on Google Chrome
    Opening Settings on Google Chrome
  2. Select Privacy and security from the left pane.
  3. Click Clear browsing data under Privacy and security.
    Opening clear browsing data settings on Google Chrome
    Opening clear browsing data settings on Google Chrome
  4. Change the time range to All time.
  5. Tick Cookies and other site data.
  6. Then, click Clear data to remove the data.
    Clearing browsing data
    Clearing browsing data
  7. Once done, open the Google classroom website and check if Google classroom is responding.

2. Turn off Use secure DNS

DNS or Domain Name System translates web addresses to IP addresses as the browsers for the browser to read. While secure DNS helps ensure a secure connection between the user and the website, it can also prevent Google Classroom from loading.

It’s important to note that Google Classroom is a safe website, which does not steal data, so disabling Secure DNS temporarily should not cause any harm.

We recommend disabling the use of secure DNS on your browser temporarily to check if it resolves the issue. To do this:

  1. Click on the three dots from the top right corner and select Settings.
    Opening Settings
    Opening Settings
  2. Select Privacy and Security from the left pane and then navigate to Security settings.
    Navigating to security settings
    Navigating to security settings
  3. Scroll down to Advanced and turn off the Use Secure DNS.
    Disabling Use Secure DNS
    Disabling Use Secure DNS
  4. Once done, now try to access Google Classroom.

3. Make sure that the Camera and Mic are correctly connected

If you use Google meet for the online class inside the Google Classroom, then make sure the microphone and the camera are properly connected to the computer. If one of them has a fault preventing Google meet from accessing the devices, you will encounter this issue.


Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.