Fix: Glance Screen Not Working

One of the most dreadful known issues that the Windows 10 Mobile Insider Preview presents is the Glance Screen not working. Numerous Windows 10 Insiders have experienced their Glance Screens failing to work following an upgrade, a problem even Microsoft has acknowledged. Those affected by this problem can locate the link to the Glance Screen settings in Settings > Extras. However, tapping on this link does nothing. This indicates that the Glance Screen not only ceases to function for users affected by this problem, but they also cannot access or adjust the Glance Screen settings.

In addition, an update for Glance Screen is available in the Store for users affected by this issue, but any attempts to install this update result in error 0x803F8006. Fortunately for users experiencing the Glance Screen not working issue, the following are the two most effective methods that they can use to try and fix this problem while Microsoft works on an official and permanent solution:

glance screen

Solution 1: Uninstall and then Reinstall the Windows Insider App

Uninstalling and then reinstalling the Windows Insider application is one of the most effective ways you can deal with the Glance Screen not working issue.

Uninstall the Windows Insider app.

Reinstall the Windows Insider app.

Reconfigure build for the Fast Ring in the app.

Check for updates.

An update titled Fast Ring Configuration Update will install. Once this update has been installed, Glance Screen should start working.

Solution 2: Upgrade to build 10581 or later

Microsoft admitted to the existence of the Glance Screen issue in build 10572, hence the tech giant’s promise of an extremely prompt fix. With build 10581 of the Windows 10 Mobile Insider Preview, Microsoft successfully resolved the issue of the Glance Screen not working. All Windows Phone devices, that were updated to build 10572, are expected to receive updates to build 10581, and this upgrade will rectify the Glance Screen issue. However, if upgrading to build 10581 does not fix the Glance Screen issue, the recommended solution is to revert to Windows 8.1, and then upgrade to build 10581. To revert back to Windows 8.1:”.

Download the Windows Phone Recovery Tool and install it on a computer.

Connect your device to the computer via USB.

If WPRT fails to detect and recognize the Windows Phone and does not start downloading and installing the right drivers automatically, click on Phone Not Detected and follow the onscreen instructions that follow.

Once WPRT detects your phone, it will start downloading the latest update for it. Let WPRT do so.

Once the Windows Phone Recovery Tool has downloaded the latest update, simply follow the onscreen instructions and the program will start recovering your device, turning back the clock and taking it back to Windows 8.1 Mobile.

Once your device has been reverted to Windows 8.1, download and install the Windows Insider app and upgrade to build 10581 of the Windows 10 Mobile Insider Preview on the Fast Ring.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.