Fortnite may fail to lock profile due to the NAT restrictions of your router. Moreover, the corrupt installation of the game or game mode may also cause the error under discussion. The affected user encounters the profile error when he tries to launch the game or join a multiplayer game. The issue is reported to occur on the PC, Xbox and Play Station.
Before moving on with the solutions, power off your PC and wait for at least 20 minutes and then power on the system to check if the issue is resolved. Moreover, during the troubleshooting process, whenever you encounter the option to rejoin or abandon the game, click on the Abandon Game button. Furthermore, until the bug is solved, whenever a mission ends, wait for the reward screen to be displayed and then move to the next step. If you or any other player will leave the game before the reward screen is shown, then a new player, who may try to fulfill the empty slot, will get the profile failed to lock error.
Solution 1: Restart the Game/Launcher and PC
A temporary malfunction of the communication or software modules may cause the error at hand. You may overcome the glitch by a simple restart of the game or PC.
- Exit the game and then the Epic Launcher.
- Now right-click on the Windows button and then click on the Task Manager.
- Now end the processes belonging to the game and launcher.
- Then launch the game and if asked for that you want to join the game or abandon it, then click on the Abandon Game button. Now check if the issue is resolved.
- If not, then exit the game/launcher and restart your system.
- Upon restart, check if the game is clear of the error.
Solution 2: Change the Region of Your Game
Fortnite uses a network of distributed servers to serve the content to the players. You may encounter the current profile error if the server of the region is overloaded or not responding to your requests properly. In this scenario, changing the region of your game may solve the problem.
- Open the game menu and navigate to the Settings tab.
- Then change the Matchmaking Region as per your desire. It will be better to select a server with the lower ping.
- Now launch the game and check if the profile issue is resolved.
Solution 3: Change the Party Privacy of the Game to Private
The game may show the error at hand if it is stuck in the operation and the game “thinks” you are still playing a mission, whereas you have already left the mission. In this scenario, changing the party settings to private and then reverting to the public option may clear the glitch and thus solve the problem.
- Open the game menu and navigate to Party Settings.
- Now change the party privacy to Private and then play a random game for a short time.
- Now revert the setting to the Public and wait for 1 minute.
- Then launch the game to check if it is clear of the error.
Solution 4: Disable the Options of Single Sign-in and Remember Me
Options of Single Sign-in and Remember Me are known to create issues when multi-players are using cross platforms. The same could be the reason for the profile issue under discussion. In this scenario, disabling the Options of Single Sign-in and Remember Me may solve the problem.
- Logout of the game/launcher and exit the applications.
- Now open the launcher/game and use your credentials to log-in but do not forget to uncheck the option of Remember Me.
- Now launch the game and click on your user name.
- Then in the menu shown, click on Disable Single Sign-In.
- Now check if the game is clear of the error.
- If not, exit the game/launcher and kill all of its related processes through the Task Manager.
- Then open the launcher/game and check if the profile issue is resolved.
Solution 5: Launch the Storm Shield Defense (SSD) and Then Revert to the Machine
The issue could be caused by a temporary malfunction of the application or its communication module. The error can be cleared by launching the Storm Shield and then reverting to the main game.
- Open the game lobby and open the Storm Shield (in the Quests tab, either under Main Quest or Side Quests).
- Now wait for 30 seconds or until the hero screen is shown and then revert to the game mission to check if the error has been solved.
Solution 6: Change Your Game Mode
The issue could be caused by a temporary malfunctioning of the game modules. In this scenario, changing to another game mode and then reverting to the problematic game mode may solve the problem.
- Exit the Game/Launcher and kill all of the related processes through the Task Manager.
- Then launch the game and switch to another game mode (e.g. if you are having issues with Battle Royale, then switch to Save the World).
- Now play a random game for a short time and then exit the game/launcher.
- Then revert to the mode you were having issues with and check if the profile issue is resolved.
Solution 7: Reinstall the Game Mode
You may encounter the error at hand if the files essential for the game mode (you are having issues with) are corrupt. Here, reinstalling the game mode may solve the problem.
- Exit the game/launcher and kill all of the processes related to Fortnite in the Task Manager.
- Then open the launcher and navigate to the Fortnite tab.
- Now click on the gear (Settings) icon, located right of the Launch button, and then click on Options.
- Then uncheck the option of the game mode you are having issues with (e.g. if you are having issues with Save the World, then uncheck the option of Save the World) and then click on the Apply button.
- Wait for the completion of the process and then restart your system.
- Upon restart, reinstall the game mode and check if the game is operating fine.
Solution 8: Verify the Game Files of Fortnite
The game files can get corrupt due to many reasons (like a sudden power failure). You may encounter the error under discussion if the game files of Fortnite are corrupt or have some modules missing. In this context, verifying the game files may solve the problem. The process will check the game files with the server versions of the files, and if any discrepancy found, then the server version will replace the client’s files.
- Open your Launcher and navigate to the Library.
- Now click on the gear icon (located on the right of the launch button ) and then click on Verify.
- Then wait for the completion of the verification process.
- Now launch the game and check if the profile issue is solved. If you are asked to rejoin or abandon the game, then click on Abandon Game.
Solution 9: Re-Login the Launcher and Game
The profile issue could be caused by a temporary bug of the communication/application modules. The bug can be cleared by re-logging into the launcher/game.
- On the Fortnite page of your launcher, click on your user name and the menu shown, click on Sign Out.
- Then open hidden icons by clicking the arrowhead near the system tray and right-click the icon of Epic Launcher.
- Now in the sub-menu, click on Sign-Out and then exit the launcher.
- Then open and log-in to the Epic launcher.
- Now verify the game files (as discussed in solution 8).
- Then launch the game mode you are not having issues with e.g. launch Battle Royale (if you are having issues with Save the World) and join a Battle Royale match.
- Wait for the game to load at least to the pre-match part where players are running.
- Now logout of the game mode and log back in and then check if the issue is resolved. If you are prompted to rejoin or abandon the game, then click on the Abandon Game button.
Solution 10: Change the NAT Type of Your Connection to Open
Fortnite like other games requires the NAT type of your network to be opened. You may encounter the error at hand if the NAT type of your connection is not open. In this context, changing the NAT type of your network to open may solve the problem.
- Exit the game and launcher.
- Change the NAT type to open.
- Forward the following ports in the settings of your router:
(3544-3544 UDP) (4500-4500 UDP) (88-88 UDP) (3074-3074 UDP + TCP) (500-500 UDP) (53-53 UDP+TCP) (80-80 TCP)
- Then open the launcher and game to check if the profile issue is cleared.
Solution 11: Restart the Game and Console (Consoles Only)
The issue could be a result of a temporary bug in the communication/application modules of the console. The glitch can be cleared by restarting the game and the console. For illustration, we will discuss the process for Xbox.
- Press the Xbox button and hover over the Fortnite icon.
- Then press the Start button and immediately hit the Quit.
- Then reopen the game and check if it is operating fine.
- If not, then press and hold the power button of the console until it is powered off.
- Then power on the console and check if the game is clear of the error.
Solution 12: Restore Licenses on Your Console (Consoles Only)
Licenses on your console are used to sync your purchased content with the servers. You may encounter under discussion if the console could not authenticate the license of the game. In this context, restoring the licenses on your console may solve the problem. For elucidation, we will discuss the process for the Play Station.
- Exit the game and open Settings of your console.
- Now open Account Management and then click on Restore Licenses.
- Then launch Fortnite and check if it is operating fine.
If nothing has helped you so far, then try to reinstall the game. But it will be a good idea to switch to a non-horde map and then reverting to the horde map may solve the problem.