[Fix] Your Device is Missing Important Security and Quality Fixes

When you see the “Your Device is Missing Important Security and Quality Fixes” message, it means there’s a problem with Windows Update where important security and system updates aren’t installed. This error indicates that your system isn’t current with essential updates, making it vulnerable. This issue often happens because a Windows update didn’t complete or because certain Windows versions no longer receive updates. 

Your Device is Missing Important Security and Quality Fixes
Your Device is Missing Important Security and Quality Fixes

Other reasons might include damaged update files or network issues stopping updates from downloading properly.

In this article, we will discuss several solutions to resolve this error.

1. Update Windows via Update Assistant

Sometimes, the built-in update process can fail due to incomplete downloads or system issues, leaving your device outdated. Using the Windows Update Assistant helps by starting the update process directly from Microsoft’s servers. This tool ensures your system is updated to the latest stable version, which includes important security updates and fixes. It helps resolve any incomplete or stalled updates that caused the problem.

  1. Download the Windows Update Assistant from this link.
  2. Open the Windows Update Assistant, click Update Now, and wait for the updates to download.
    Upgrading Windows
    Upgrading Windows

2. Run the Windows Update Troubleshooter

The Windows Update Troubleshooter helps find and fix problems that stop updates from installing. It checks for issues like missing or damaged files, wrong settings, and disabled update services. By fixing these, it helps your system connect to Microsoft’s update servers so updates can be downloaded and applied smoothly.

  1. Press Windows + I to open Settings.
  2. Navigate to Update & Security
    Settings to Update & Security
    Settings to Update & Security
  3. Click Troubleshoot, then click Additional TroubleshootersNavigating to Additional TroubleshootersUpdate & Security Settings to Additional Troubleshooters
  4. Select Windows Update and click Run the Troubleshooter
    Running Windows Update Troubleshooter
    Running Windows Update Troubleshooter
  5. Once done, check if the issue is fixed.

3. Rename the Software Distribution Folder

This error might happen because update files in the SoftwareDistribution folder are corrupted or incomplete. By renaming this folder, Windows creates a new one, getting rid of old files that might be causing update problems. The new folder will store fresh update data, letting Windows download the necessary files again and continue the update process without issues from old files.

  1. Press Windows + S and type Command Prompt
  2. Right-click on it and click Run as Administrator
    Opening Command Prompt As Administrator
    Opening Command Prompt As Administrator
  3. Type the following commands to stop the Windows update services:
    net stop wuauserv
    net stop bits
  4. Once executed, copy and paste the following command to rename the Software Distribution folder:
    rename c:\windows\SoftwareDistribution SoftwareDistribution.bak
  5. Now again, start the Windows update services by using the commands below:
    net start wuauserv
    net start bits
  6. Once done, try updating Windows to check if the error is resolved.

4. Repair System Files

Running a system file check (SFC) and using DISM helps fix any broken or missing system files that might stop updates from installing correctly. By repairing these important files, you make sure Windows can apply updates properly, which can solve the issue.

  1. Click Start Menu and type Command Prompt
  2. Right-click on the terminal and click Run as Administrator
    Running Command Prompt as Administrator
    Running Command Prompt as Administrator
  3. Copy and paste the following commands and hit enter after each command:
    DISM /Online /Cleanup-Image /RestoreHealth
    Sfc /scannow
    Repairing System Files
    Repairing System Files
  4. Once the verification is done, check if the error persists.

5. Reinstall Windows Updates

Sometimes, a failed update can cause system problems, like the “Your Device is Missing Important Security and Quality Fixes” error. Reinstalling Windows updates resets the update process, removing any corrupted files or stalled tasks that might block important updates. This step makes the system download new update files, ensuring all important fixes are applied correctly.

  1. Click Start Menu and type Control Panel
    Opening Control Panel
    Opening Control Panel
  2. Open the Control Panel and go to Programs and Features
  3. Click View Installed Updates from the left pane.
    Programs and Features to View Installed Updates
    Programs and Features to View Installed Updates
  4. Now delete any recently installed updates that coincide with the start of the issue. You might start with specific updates like KB4100347 and KB4457128, but ensure these apply to your system.
  5. Once done, run the Check for Updates to download them again.
    Updating Windows OS
    Updating Windows OS

If the error persists, you might need to update to the most recent build of Windows. You can follow the instructions provided here: How to Install/Update to Windows 10 Version 21H2. Please check for the latest guidance if newer updates are available.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

32
    ME
    Meikaay May 1, 2020

    What to do if I don’t have KB4100347 or KB4457128?

      SW
      Shane Warren Author May 5, 2020

      Step 2 can still be applied

    JU
    Junior May 27, 2020

    I cannot both the KB…
    And as for the telemetry method, its unavailable on my device

      SW
      Shane Warren Author May 27, 2020

      Sign in with an administrator and you should be able to do it.

    AK
    Andrey Kusanagi May 28, 2020

    My Win10 is the Home version, so it doesn’t have gpedit.msc.
    What should I do?

      SW
      Shane Warren Author Jun 1, 2020

      You can download and install it from here:
      https://www.microsoft.com/e

        IF
        Iman Firdaus Jun 11, 2020

        but ia can’t install on my home version

          SW
          Shane Warren Author Jun 11, 2020

          The only option left is to upgrade to the pro version, I’m afraid.

    NA
    naavy Jun 10, 2020

    i cant do both of the steps. So what should i do now?

      SW
      Shane Warren Author Jun 10, 2020

      Try Solution 1 and 3 here:
      https://appuals.com/windows

    RS
    Rasmus Svenstrup Jun 27, 2020

    What to do if I don’t have KB4100347 or KB4457128? and method 2 doesnt work

      SW
      Shane Warren Author Jun 28, 2020

      Go for an in-place upgrade using the Media Creation tool from Microsoft.

      Reply
    RA
    ramiro Aug 2, 2020

    Shane Warren I’m having the same issue I tried both steps and it’s not doing nothing.

      SW
      Shane Warren Author Aug 4, 2020

      Go for an in-place upgrade. Download Windows Media Creation Tool and choose the upgrade option when it prompts you to in order to perform an in place upgrade.

      Reply
    AF
    Afroditi Sep 27, 2020

    Hello. i tried all the steps but they don’t work. I use windows on a MacBook pro. does it change anything?

      MZ
      Muhammad Zubyan Author Sep 29, 2020

      If you are running on Windows 10 (1803) Try downloadingKB4456655 for Windows 10 1803 32 bit or KB4456655 for Windows 10 1803 64 bit (Depends upon your OS Architecture you can search for these updates on this update catalog page by Microsoft:-https://www.catalog.update….Updating KB4456655 will fix Windows Update system and will Download the most recent Servicing Stack Update (SSU). If this doesn’t fix your Issue try Running Command prompt as an administrator and enter the following commands to repair your Windows Files:-First use this command “DISM.exe /Online /Cleanup-image /Restorehealth” and press Enter once this is complete
      Enter this command “sfc/scannow”.Wait for both of them to finish and then restart your computer.Now if none of these fixes/solutions works for you try restting your Windows update service you can do that by opening Command prompt as an administrator and entering following commands one by one. (If these commands return anything like access denied please reboot your computer in safe mode)net stop wuauserv
      net stop cryptSvc
      net stop bits
      net stop msiserver
      Ren C:WindowsSoftwareDistribution SoftwareDistribution.old
      Ren C:WindowsSystem32catroot2 Catroot2.old
      net start wuauserv
      net start cryptSvc
      net start bits
      net start msiserverClose Command Prompt and Restart your computer in normal mode.Check if the issue still persists.

      Reply
    KA
    Kabir Nov 22, 2020

    Second method is not working and in 1st one i cant find Update KB4100347 and/or KB4457128 ….
    any solution for me
    i am having a DELL G3 laptop with original windows 10 .

      MZ
      Muhammad Zubyan Author Nov 23, 2020

      Download Windows 10 Update Assistant and try updating your Windows 10 through it. Here is the link to it: https://sudo.to/2f4

      Reply
    ER
    Enzo Rivera Feb 9, 2021

    I don’t have any updates 🙁

      MZ
      Muhammad Zubyan Author Feb 10, 2021

      Download Windows 10 Update Assistant and try updating your Windows 10 through it. Here is the link to it: https://sudo.to/2f4

      Reply
        JT
        Jim Tank Jun 27, 2021

        I don’t know how many things I tried (many!) before I finally read this! I used the Windows 10 Update Assistant to update/upgrade from 1909 to 21H1. Everything’s good now, thanks!!

        Reply
    DS
    David Southwell May 18, 2021

    I’m gettin the stupid error message as well but when I view installed updates I don’t see KB4100347 and/or KB4457128,” to delete? Advice?

      MZ
      Muhammad Zubyan Author May 20, 2021

      Try the Method 2, It will disable some telemetry and should remove the pop-up for you.

    DS
    David Southwell May 20, 2021
      MZ
      Muhammad Zubyan Author May 20, 2021

      It seems like you are using Windows 10 home, follow this article to enable the gpedit.msc on Windows 10 Home as it’s not enabled by default.

      Reply
    DS
    dsdaw Jun 28, 2021

    i dont have KB4100347 or KB4457128 and the telementry doesn’t work

      MZ
      Muhammad Zubyan Author Jun 30, 2021

      Download Windows 10 Update Assistant and try updating your Windows 10 through it. Here is the link to it: https://sudo.to/2f4

    MR
    Michal Rosiek Jul 1, 2021

    Thanks the Telemetry does the trick for me 😉

    JG
    JG Aug 18, 2022

    I don’t see the 2 KB files so I tried Method 2 NO GO, still get 0x80073712 error, says it will try later..

      MZ
      Muhammad Zubyan Author Aug 18, 2022

      Still having the Issue?

    LU
    Lucas Sep 13, 2022

    Thank you man, I didn’t know about the “Windows Update Assistant” tool which actually made the trick and solved the issue with Win Update stuck. I was with Win10 20H2 and after it went to 21H2, for the records.

    Reply
    AN
    Andrei Oct 27, 2022

    the Assistant update method works, it solved my problem, whoever has this problem should be missing it or the piece from the update from the PC if it appears Your Device is Missing Important Security and Qualitytry the method I did :))