Fix: You Don’t have Authorization to View this Page

Some users are prevented from viewing certain web pages in Chrome. The error that comes up is ‘You Don’t have Authorization to View this Page’. As it turns out, the issue is not website or IP-specific because the same users report that the web content is accessible from a different browser and works without issues.

Access to *website* was denied You don't have authorization to view this page HTTP Error 403
Access to ‘website’ was denied
You don’t have authorization to view this page
HTTP Error 403

Here’s another variation of the error that affected users are seeing:

You are not authorized to view this page You do not have permission to view this directory or page using the credentials you supplied
You are not authorized to view this page
You do not have permission to view this directory or page using the credentials you supplied

What is causing the ‘You are not authorized to view this page’ error?

We investigated this particular error by looking at various user reports and the repair strategies that they advertised as being successful in resolving the issue. Based on what we gathered, there are several scenarios that will trigger this specific error message in Chrome:

  • Expired or cached browser cookie – This is about the only reason why this error occurs. It typically occurs with poorly maintained websites.
  • Google Drive download was interrupted – This issue is also encountered with Google Drive right after a download is suddenly interrupted by an unexpected shutdown.

If you’re currently struggling to resolve this particular error message, this article will provide you with a couple of troubleshooting steps specific to this issue. Below you have two methods that other users in a similar situation have used to get the issue resolved.

For the best results, follow the methods in the order that they are presented until you encounter a fix that successfully resolves the issue for you.

Method 1: Open the page in Incognito Mode

Several users encountering the same issue have managed to circumvent the ‘You Don’t have Authorization to View this Page’ by opening the web page in Incognito mode.

This is more of a workaround than a proper fix, but it will allow to visit the page without receiving the error if you’re in a rush of time.

To open the webpage in Incognito Mode, open Google Chrome, click the action button (three-dot icon) and choose New Incognito window.

Click the action button and select New Incognito window
Click the action button and select New Incognito window

In the new Incognito window, type or paste the web address that was giving you troubles and see if you’re still getting the error message.

If this method wasn’t successful or you’re looking for a more permanent fix, move down to the next method below.

Method 2: Clearing the cookies of your Chrome browser

Other users encountering this issue have resolved the issue by clearing the cookies on Google Chrome and restarting the browser. Based on their reports, the issue was no longer occurring once they cleared the browsing data.

Here’s a quick guide on clearing the Chookies on Chrome:

  1. Open Google Chrome, click the action button (three-dot icon) and then click on Settings.
    Click the action button and go to Settings
    Click the action button and go to Settings
  2. In the Settings menu, click on the Advanced drop-down menu. Then, scroll down to the Privacy and security tab and click on Clear browsing data.
    Under Privacy and security, click on Clear browsing data
    Under Privacy and security, click on Clear browsing data
  3. In the Clear browsing data menu, select the Advanced tab and set the Time range to All time. Then, check the boxes associated with Cookies and other site data, Cached images and files and Content settings. Once the settings are in order, press the Clear Data button.
    Deleting cookies and other type of browsing data
    Deleting cookies and other types of browsing data
  4. Restart Chrome and re-open the website that was previously triggering the You Don’t have Authorization to View this Page error.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

9
    PU
    PublicEye69 Jun 7, 2019

    But why hasnt Google simply fixed the issue? why must you go into incognito mode to download whats rightfully yours?

    LO
    lol Aug 15, 2019
    CH
    Carolyn V. Hamilton Sep 29, 2020

    None of this has fixed the issue for me. I have tried all of this and am totally stumped:
    Restarted/refreshed the browser page
    Tried Safari, no access
    Tried incognito window, no access
    Cleared cache
    Reinstalled google chrome
    Checked etsy website is alive
    Turned off vpr, no access
    Deleted unnecessary extensions in the browser
    Reset browser setting

      MZ
      Muhammad Zubyan Author Sep 30, 2020

      Can you tell me which website you are trying to open exactly? Also, Have you tried opening the same website on your Mobile phone through mobile data?

        CH
        Carolyn V. Hamilton Sep 30, 2020

        Yes, I discovered I can access etsy.com from my smartphone (at home on the same ip address) and also from my old macbook pro, so I think it’s a computer issue with my current macbook pro laptop…

          MZ
          Muhammad Zubyan Author Sep 30, 2020

          Please check if the time/date on your system is correct. If not, please sync it and then try opening the site. If it still won’t open then download the free version of tunnel bear to test so we can see if they are somehow blocking your Mac address? If it works via tunnel bear this it most likely is the Mac or something else being blocked for which you will need to contact their support. I’ve also searched on their forums and found that they do flag systems.

          CH
          Carolyn V. Hamilton Oct 2, 2020

          THANK YOU for your response. I was just going to follow your instructions, when miraculously I’m again able to access the site… but I’m saving your notes in a file for future reference. Oh, those INTERNET FAIRIES! 🙂

    CO
    conner Jun 26, 2023

    still didnt work. i tried everything from changing my time and date back and forth and clearing cookies and none of this has fixed it for me.

      MZ
      Muhammad Zubyan Author Aug 11, 2023

      Please share the screenshot of the exact issue you are facing so that I can further assist you.