Fix: Xbox One Controller Won’t Connect to PC

It’s a well-known fact that controllers from different platforms and consoles can be used on others as long as certain steps are undertaken beforehand. For example, it would be a shame if someone had to buy additional controllers for his PC when he already has a couple of PlayStation 3 controllers lying around.

Fortunately, there is a way to make them all compatible with each other and sometimes you need to use an adapter and sometimes you don’t. The most important issue users want to fix is making various controllers compatible with their PC. This process is not difficult but its outcome is not so certain.

Xbox One is a relatively new console manufactured by Microsoft and it’s natural to expect that its controllers are going to be compatible with Windows PCs. That is true and there are ways to connect your Xbox One controller to your computer either by using a Bluetooth connection, an Xbox one adapter or by using a micro USB cable. You should stay aware of the fact that Bluetooth connection only works if you use Windows 10 with  Anniversary Update installed. If you own any other operating system, you will need to connect your controller using a micro USB cable.

Pairing is quite simple with Bluetooth

Pairing is Quite Simple with Bluetooth

Even though instructions on the Xbox site are pretty simple and straightforward, things can still go wrong in a variety of different. The most common occurrence of connectivity issues forms in a way where the computer simply does not recognize the controller at all. Folks who have the Windows 10 installed with the latest updates were told how the controller is now “plug and play” which means you should only plug it in and begin using it without the need of any other actions. However, that is not the case most of the time and there are some steps you need to take to ensure quality gaming time.

Make sure that all drivers are installed. When you connect your Xbox One controller, Windows will start looking for the drivers and downloading them immediately and the same thing can be said to all supported versions of the operating system which includes Windows 10, Windows 8, and Windows 7. However, make sure you didn’t uninstall them by mistake in your Device Manager. There you will find an item called “Microsoft Xbox One controller”. Expand that item on the list, right-click, select “Update Driver Software, and then click “Search Automatically for Updated Software”.

Locating the Xbox One controller in the Device Manager

Locating the Xbox One Controller in the Device Manager

If the drivers are fully updated, there is one solution that usually feels the most logical. It turns out that not every micro USB cable works for the controller and there is a specific type needed to be used. What causes the issue is the fact that certain micro USB cables only provide power transfer and they would work for Xbox 360. However, the Xbox One controller can only use the data sync cables which provide both power and data transfer. The prime example of this issue is the fact that you can’t use the cable from your regular Xbox One controller (Charge and Playset) to connect to your PC since there is no data being transferred.

This can make it difficult for users to find the perfect cable. The cable you want to use should be micro USB, type B, and it should be a data/sync cable so make sure you let the guy in the tech market know what you want. Also, if you must turn on the controller first and then plug in the cable to make it work. Moreover, do not plug into USB 3.0 ports.

Use Xbox Accessories (Windows 10)

If you are still having issues, then Open Microsoft Store and search for the app Xbox Accessories. Install this application and then plug in your Xbox One controller in & check if there is a firmware update. If so, then update and restart your PC. If this works well, your controller will automatically get detected and you will be able to use it fully.

Xbox Accessories

Update Xbox One Controller through Xbox

Xbox One controller has to be updated to the latest version of firmware before they start to operate with Windows 10. Usually, if the firmware isn’t updated, the computer will not recognize the controller at all. To solve this problem, plug in the controller into an Xbox One and update the controller’s firmware through that Xbox One. Afterward, plug the controller into the PC and see if the issue is resolved.

Run Hardware Troubleshooter

Windows has a library of troubleshooters available in itself. To cater to the Xbox One controller not being able to connect with your PC, we will run the hardware troubleshooter. This will automatically try to detect the Xbox One controller that you have plugged in and will fix discrepancies (if any) with the current software and drivers. Make sure that you let the process completely.

  1. Click on the Windows button and then in the Search, type troubleshoot. Now in the results displayed, click on the Troubleshoot Settings.
    Open Troubleshoot Settings
  2. Now in the left pane of the window, scroll down to find Power. Now click on Power and then click on Run this Troubleshooter.
    Run Power Troubleshooter
  3. Now follow the instructions displayed on the screen to complete the troubleshooting process. After completion of the troubleshooting process, check if the Xbox connection issue is resolved.
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Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Fix: Xbox One Controller Won’t Connect to PC

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