Fix: Unknown iTunes error 0xe8000084

iTunes is an application from Apple that connects and shares data between a PC/Mac and Apple devices. It also serves as a stand-alone software for updating and configuring Apple devices. Moreover, it can be used to play your media, including audio and video files, directly. Therefore, it is considered an all-in-one package.

While using iTunes, some users have reported receiving a warning every time they try to connect their iPhone or iPad. The warning states that iTunes could not connect to the device due to an unknown error (0xe8000084). This error message prevents you from using iTunes and some other applications correctly. However, there is no need to worry about the unknown error 0xe8000084 from now on, as I am going to show you how to solve it on your PC instantly.


Reason behind the iTunes error 0xE8000084:

There is probably no possible reason for this error to occur. It could have been caused by conflicts between some processes running in the background.

Solutions for Fixing the iTunes Error 0xE8000084:

Method #1: Fixing the Error Using Task Manager and Run Command.

You can get rid of this annoying error message by following the instructions listed below.

1. Connect your Apple device to the PC and close iTunes before proceeding further.

2. Now, you need to open the Task Manager by pressing the Alt + Ctrl + Del keys at the same time.


3. Inside the Task Manager, sort the processes by their image name or description, and terminate every process starting with the word “Apple.” To end the process, right-click on the selected process and click ‘End Process‘ or ‘End Task.’


4. You are also required to terminate the process called AppleMobileDeviceHelper.exe in order to complete the steps.


5. After completing the task in Task Manager, open the Run command by pressing the Win + R keys on the keyboard. Copy and paste the following command listed below into the Run text box, and then press the OK button.

For 32-bit Operating Systems:

If you have installed a 32-bit OS on your PC, copy and paste the following command, including the quotes, and click ‘OK‘.

%ProgramFiles%\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe

For 64-bit operating systems:

Users with a 64-bit OS running on their PCs should copy and paste the following command, including the quotes, and click ‘OK.’

“%ProgramFiles(x86)%\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe”


6. Once the process is complete, open iTunes to check whether error 0xE8000084 has been fixed or not.

Method #2: Reinstalling iTunes.

In a majority of cases, the above method will display a green flag as a result. However, if you don’t find it to be a better solution for you, then you might need to reinstall iTunes.

1. Go to Control Panel > Programs and Features (in Windows XP: Add or Remove Programs) and double-click on iTunes. It will ask for administrator rights. Simply click ‘OK,’ and iTunes will be uninstalled.


2. Reboot your PC after uninstalling it. Install it again using the setup you downloaded previously.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.