How to Fix Script Error caused by Amazon Assistant

Script errors are messages originating from the debugging of various programming language scripts, with the most common ones being JavaScript errors. Although most of the time script errors appear while trying to load a page, there are occasions when software running in the background tries to access a domain, ports, or protocols, causing these errors to appear.

Script errors are commonly caused by missing libraries or misconfiguration in Internet Explorer, the main browser of the operating system (scripts will generally run with IE if they are executed automatically). If you receive a script error with your browser closed, pointing to an Amazon website or file with the .js extension, you are likely dealing with a JavaScript error.

Method 1: Disable Amazon Assistant process from running at startup

  1. Download the application Autoruns from here.
  2. Select the tab Logon, and uncheck The Amazon 1Button App for Internet Explorer.
  3. Select the ‘Internet Explorer‘ tab.
  4. Uncheck The Amazon 1Button App for Internet Explorer.
  5. After removing all entries, close the software and restart your computer to see if the problem persists.

Method 2: Uninstall Amazon Assistant App with RevoUninstaller

  1. Download RevoUninstaller software from here
  2. Install the software, and run it.
  3. Select the AmazonIButton App from the list and choose ‘Uninstall‘.
  4. Select ‘Yes‘ when asked if you are sure you want to uninstall the product.
  5. When the product is uninstalled, select the advanced scanning mode.
  6. Click on Select All to check all leftover registries and then click on finish
  7. Restart your computer.

Method 3: Disabling Tracking Protection

In some cases, the tracking protection feature of Internet Explorer may lead to the Script Error. Thus, in this step, we will disable the Tracking Protection in Internet Explorer. Here’s how:”.

  1. Open Internet Explorer and click on “Tools“.
  2. Click on the “Tracking Protection” toggle to turn it off.

Method 4: Do a clean boot by removing all startup entries

For Windows 8 and Windows 10

  1. Press Ctrl + Shift + Esc at the same time to open the Task Manager.
  2. Go to the Startup Tab.
  3. Select each entry and click on the Disable button on the bottom left corner.
  4. Restart your computer.

For Windows XP, Vista and 7

  1. Hold the Windows Key and press R.
  2. Type ‘msconfig‘ and go to the Startup tab.
  3. Click on Disable All.
  4. Apply the changes. You will be asked to restart your computer; select ‘yes‘.

Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.