How to Fix Script Error caused by Amazon Assistant

Script errors are messages originated from debugging different programming language scripts, usually the most commons are JavaScript errors. Although most of the times script errors will show up while trying to load a page, there are some times that software running in the background will try to access domain, ports or protocols causing this errors to appear.

Script errors can commonly be caused by missing libraries or also by misconfiguration on Internet Explorer, which is main browser of the operating system (scripts will run most of the time with IE if they are ran automatically). If you receive a script error with your browser closed, pointing to Amazon website or file, with the extension .js then you are facing a JavaScript error.

Method 1: Disable Amazon Assistant process from running at startup

  1. Download the application Autoruns from here.
  2. Select the tab Logon, and uncheck The Amazon 1Button App for Internet Explorer.
  3. Select the tab Internet Explorer.
  4. Uncheck The Amazon 1Button App for Internet Explorer.
  5. After removing all entries, close the software and restart your computer to see if the problem persists.

Method 2: Uninstall Amazon Assistant App with RevoUninstaller

  1. Download RevoUninstaller software from here
  2. Install the software, and run it.
  3. Select AmazonIButton App from the list and select uninstall
  4. Select Yes when asked if you are sure to uninstall the product.
  5. When the product is uninstalled select advanced scanning mode.
  6. Click on Select All to check all leftover registries and then click on finish
  7. Restart your computer.

Method 3: Disabling Tracking Protection

In some cases, Internet Explorer’s tracking protection feature can cause the Script Error. Therefore, in this step, we will be disabling Tracking Protection from Internet Explorer. For that:

  1. Open Internet Explorer and click on “Tools“.
  2. Click on “Tracking Protection” toggle to turn it off.

Method 4: Do a clean boot by removing all startup entries

For Windows 8 and Windows 10

  1. Press Ctrl + Shift + Esc at the same time to open the Task Manager.
  2. Go to the Startup Tab.
  3. Select each entry and click on the Disable button on the bottom left corner.
  4. Restart your computer.

For Windows XP, Vista and 7

  1. Hold the Windows Key and press R.
  2. Type down msconfig and go to the startup tab.
  3. Click on Disable All.
  4. Apply the changes, you will be asked to restart your computer, select yes.
ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.
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Expert Tip

How to Fix Script Error caused by Amazon Assistant

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