Fix: Samsung account session expired

I’ve always had a rocky relationship with Samsung. It blows my mind how they manage to innovate stay among the leading pack but fail to listen to their customers and fix underlying issues that have been around for ages.

If you own a Samsung smartphone, chances are that every once in a while you’ll be prompted with a notification saying “Samsung account expired“. If you tap on it, you’ll be taken to a menu in which you have to re-insert your password. If you cancel it, it will be back a few minutes later.

This error is fairly common on all Samsung smartphones or tablets, but devices running on Android 6.0 Marshmallow and Android 7.0 Nougat are even more prone to this issue.

There are several ways to go around fixing this issue and we will through each one in detail. Make sure you go through each method in order until you find the one that solves the “Samsung account session expired” error.

Method 1: Inserting the credentials from Settings

A method that usually works signs in and out of your Samsung account from your phone settings. Instead of tapping on the notification, you’ll access your Samsung account from Settings. This will usually fix the issue for good: Here’s how:

  1. Go to Settings > Accounts.
  2. Tap on your Samsung account and then select Profile. If you don’t see an entry with Samsung account, tap on Add account and insert the username and password or create a new account.
  3. Confirm your password and hit Next.
  4. Tap on Close and restart your device.

Method 2: Log in to Samsung account with a PC/MAC

If you still get the “Samsung account session expired” error, try logging with your Samsung account on a desktop device. Some users have reported that after successfully login in into Samsung’s Web site, the error disappeared for good. Follow the steps below:

  1. Visit Samsung’s website and tap on Sign In (located in the top-right corner).
  2. Insert the email linked to your Samsung account and password here and click on Sign in.
  3. After you’ve logged in on Samsung’s site, close the window and go about your usual business.
  4. Next time when you get the “Samsung account session expired” error on your Android, tap on the notification and insert your user credentials againThis should ensure you won’t get a notification ever again.

Method 3: Disabling Auto sync

If you’re still receiving the error, let’s get our hands dirty and disable auto synchronization for the Samsung account. Here’s how:

  1. Go to Settings and tap on Cloud and accounts.
  2. Once you’re inside, tap on Accounts and look for an entry called Samsung account.
  3. If you’re already logged in, you should see the action button located in the top right section of the screen. Tap on it.
    Note: If you’re not logged in, make sure you insert your credentials before tapping the action button.
  4. Select Sync all and restart your device.
  5. If you’re still welcomed by the dreadful notification after you restart, go back to Settings > Cloud and accounts > Accounts and tap on Samsung account. But this time, instead of tapping on Sync all, tap on Disable auto sync.

Method 4: Canceling Sync

If you’re running on an older Android version, the steps of disabling sync for your Samsung account are a little different. The end result is the same as disabling auto sync. Here’s how:

  1. Go to Settings > Accounts.
  2. Scroll down and tap on Samsung account.
  3. Instead of tapping on the action icon, you will see a Cancel sync entry a the bottom of the screen. Tap on it and wait until you get a toast message saying “sync canceled“.
    Note: If you aren’t able to see Cancel sync, you have a newer Android version that had that entry removed.
  4. Restart your phone and see whether the notification appears again. If it does, retype your password and hit Done.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

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    10
    100 Dec 19, 2017

    This is such an annoying bug but unfortunately your suggestions dont work.
    Ive seen similar fix suggestions but the options you say are there under the Samsung Account in settings..ie cancel sync etc …dont exist for seperate accounts only for all. The only options under Samsung Account is to delete the account which still doesnt fix the issue.

    AL
    Allan Feb 1, 2018

    Hi, I have tried all four of the “Samsung account session expired” methods and I still get the problem. Any other ideas?

    SW
    Shane Warren Author Sep 30, 2019

    If your mobile is rooted, you can download an App Disabler application from playstore and use it to block Samsung Account app in your mobile.

      TA
      Tammmy Jul 22, 2022

      I also tried everything to get rid of and block samsung it cant be done I’m so sick of seen the error I do have alot better solution 1. But a phone that has no samsung 2. Transfer my contacts and images to the new pho 3. Take a hammer to samsung done problem solved. That is the only way.

    TE
    Tomas Ericson Nov 28, 2019

    Of course, my particular phone has no “cancel sync” option. What it says at the bottom is (translated from Swedish) “Temporary problem with sync. Will be back soon”. And the lowermost clickable option is “Restore”, so there’s no cancel sync at the “bottom of the screen” for me. Using Android 6.0.1.

      SW
      Shane Warren Author Nov 28, 2019

      Log out of the account and check if that helps.