How to Fix Razer Kraken Mic Not Working in Windows?

The Razer Kraken microphone might appear in audio settings but not pick up sound due to incorrect audio settings or driver conflicts. Outdated drivers and compatibility issues with Razer Synapse software can also cause problems. Additionally, physical issues like damaged cables might prevent the mic from working correctly.

Now that you know the causes, let’s discuss the solutions.

1. Roll Back Realtek High Definition Audio

This issue can be caused by conflicts between newer Realtek audio drivers and the Razer Kraken microphone. Rolling back the driver helps the system recognize the mic and stabilizes the connection, preventing disruptions.

1. Press Windows + R, type “devmgmt.msc” in the dialogue box, and press Enter.
2. In Device Manager, expand “Audio inputs and outputs” and click on Realtek Digital Output. Then select “Properties”.

3. In the properties window, click the “Driver” tab and select Roll Back Driver if available. If not, download another version online, click Update Driver, and update manually.

4. After updating, restart your computer and check if the problem is solved.
5. If this doesn’t work, in Device Manager, right-click your Kraken headset and select “Uninstall” to remove it. Disconnect the headset, plug it back in, and reinstall the drivers.

2. Uninstall All Razer Software

Removing all Razer software can fix mic issues by resetting settings. Razer Synapse may interfere with audio settings. Uninstalling helps Windows use standard drivers to resolve the problem.

1. Press Windows + R, type “appwiz.cpl” in the dialogue box, and press Enter. Right-click on all Razer software and uninstall them one by one.

After uninstalling the software, restart your computer and check if the problem is solved. “Razer Synapse” is one particular software known to cause issues.

3. Check if the Correct Mic is Active

Ensure the correct microphone is selected in audio settings. Systems often default to another mic, like an internal one, causing the Razer Kraken to be inactive. Set it as the default to use the correct mic.

1. Right-click the sound icon in your taskbar and select “Properties”.
2. Go to the “Recording” tab. Select Razer Kraken, right-click it, set it as the default device, and disable other microphones.

3. Press Apply to save changes. Right-click the microphone and select “Properties”.
4. Go to the Advanced tab and select the lowest default format, like “2 channel, 16 bit, 44100 Hz (CD Quality)”.

5. Restart your computer, reconnect the headset, and check if the issue is resolved.

4. Run the Application as Administrative

If your Razer Kraken mic stops working mid-game or in an app, run the software in elevated mode for admin permissions. This allows it to change audio settings and mic access, ensuring accurate voice pickup.

1. Go to the application’s directory (e.g., “C:\Program Files (x86)\Steam\steamapps\common\Comedy Night”).
2. Click the Compatibility tab and check Run this program as an administrator.
   
3. Press Apply to save changes. Restart your computer, re-plug your headphones, and check the mic.

5. Check Ports and Hardware

Ensure the headset is plugged into the correct ports, as incorrect connections can stop the mic from working. Some Razer Kraken models need a splitter. This simple check helps identify connection problems.

6. Select Appropriate Microphone in Realtek Audio Manager

Set the correct microphone in Realtek Audio Manager. When multiple devices are connected, it may default to another input. By selecting the Kraken mic, you make it the main audio source and fix any conflicts.

1. Open Realtek Audio Manager and click the “Microphone” tab.
2. Select your microphone from the dropdown list.
3. Save changes and check if the issue persists.