FIX: A problem has occurred in BitDefender threat scanner

An issue has arisen with BitDefender Threat Scanner, generating an error file at c:\windows\temp\BitDefender Threat Scanner.dmp. It is highly recommended to forward this file to the application’s developers for further error analysis.

The pop-up suggests a Threat Scanner.dmp file that is typically unreadable in Notepad. If neglected, your computer will eventually restart.

This error results from a corrupted Spybot file, typically due to a compromised DLL file.

Method 1: Execute the Patch

BitDefender has a patch to fix this known issue.

  1. For 32bit operating systems run this patch.
  2. For 64bit operating systems run this patch.

Method 2: Repairing Corrupted Files

  1. Click Start (bottom left corner) and select File Explorer. For Windows 7, click Start and select Computer or My Computer.
  2. Type “C:\Program Files (x86)\Spybot – Search & Destroy 2” in the address bar at the top of the screen.
  3. Find the SDAV.dll file.
  4. If you can’t find the file, download it from this location.
  5. Once the download finishes, locate the file, right-click on it, and select ‘copy‘.
  6. Navigate to the Spybot – Search and Destroy 2 folder (repeat step 2).
  7. Right-click and select ‘Paste‘ in the ‘Spybot – Search & Destroy 2’ folder.
  8. If the file already exists, verify its size by right-clicking on the dll and selecting properties.
  9. If the size isn’t 32KB, download the file from this location.
  10. Follow steps 5 to 7. After clicking ‘paste‘, opt to ‘replace the file in the destination‘.

Method 3: Remove and Reinstall

To resolve this issue, follow these steps:

  1. Go (here).
  2. Download the BitDefender Removal Tool.
  3. Run it, execute it and remove BitDefender.
  4. Re-download BitDefender and install it.

Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.