The error code CE-34878-0 comes up when the game or app that you are have been using on your PlayStation 4 console crashes. As it turns out, just like most of the error codes, the one in question is also a general indication that the app has crashed and there are no further details or specifics. The problem in question can sometimes occur due to the saved data of the app which might get damaged or corrupted or in some scenarios, due to the console database. In this article, we are going to show you how to resolve the error code in question so just follow through.
As it turns out, the CE-34878-0 error code is not just limited to video games that you play on the console. Rather, the problem can also come up when you are using other apps as well such as YouTube. The issue can occur when the console does not know the exact location of the downloaded data which is required by the game due to which it ends up crashing. In addition to that, as we have mentioned as well, the saved data of the app or the game that you are playing can also result in the error code. This happens when the saved data is either damaged or corrupted.
With that said, let us get started with the different methods that you can use to resolve the error code in question. So, without further ado, let us get right into it.
Delete Saved Data
The first thing that you should do when you encounter the problem in question is to clear out the saved data of the app that generated the error code. The saved data includes your game settings along with other preferences. In some cases, these saved files can get damaged or corrupted which can cause various issues with the app. To delete the saved game files, follow the instructions down below:
- First of all, on the home screen, choose Settings.
- Then, on the Settings menu, choose the Application Saved Data Management option.
- After that, on the follow-up screen, choose Saved Data in System Storage.
- Follow this up by choosing Delete.
- Now, choose the game or the app that’s facing the issue.
- On the Delete Saved Data screen, select all of the files and then choose Delete.
- Finally, confirm your choice by selecting OK. See if that fixes the problem for you.
In some cases, the error code in question can come up when the console does not exactly know where the downloaded data is stored. When this happens, it takes a while to find the data during which the game crashes. To help with this, you can rebuild the database which rebuilds PS4’s database and as such, the system becomes more aware of the location of the relevant downloaded data. Once you do that, the console will be able to access the required data more quickly.
To rebuild your database, you will need to boot into Safe Mode. Once the database has been rebuilt, you can get out of Safe Mode. To do this, follow the instructions given down below:
- First of all, on your controller, hold down the PS button.
- On the Quick Menu that appears, go to Power and then choose the Turn Off PS4 option.
- Once the console is powered off completely, connect your controller to the console via a USB cable. This is important for navigation since Bluetooth doesn’t work in Safe Mode.
- With that done, press and hold down the Power button on your console until you hear two beeps. After hearing the second beep, you can let go of the power button.
- Now, wait for your PS4 to boot into Safe Mode.
- Once the Safe Mode is visible on the screen, choose the Rebuild Database option.
- Wait for it to complete. Once this is done, your console should restart. See if the problem still exists.
Update the Game
As it turns out, the problem can also occur in some scenarios due to an issue with the game that you are trying to play. When this happens, there is usually an update released by the dev team that resolves the problem for you. As such, you will need to check for any available updates for the game. To do this, follow the instructions down below to do this:
- To start off, on the Home screen, highlight the game that is facing the issue.
- Then, on your controller, press the Options button.
- On the menu that appears, choose the Check for Update option.
- If there are any updates available, download and install them.
- Once that is done, see if the problem goes away.
Update System Software
The PlayStation system software can also, in some cases, cause the error code in question. If this case is applicable, you will have to update the system software on your console. This can be done pretty easily via the Settings menu. To do this, follow the instructions down below:
- First of all, make your way to the Settings menu on the Home screen.
- Then, on the Settings screen, choose the System Software Update option.
- Once you do that, your console will look for any system software updates available. In case an update is available, it will be downloaded and installed.
- Wait for the console to complete this whole process. Once that is done, your console will be restarted. See if the problem goes away after that.
Reinstall Problematic Game
Finally, if none of the above methods has fixed the problem for you, then it is likely that the issue is caused by your game files. In such a scenario, you will have to delete the game from your console and then download it again. This definitely is not fortunate but ultimately the only cards that you have left to play. To uninstall a game, follow the instructions down below:
- To start off, on the Home screen, highlight the game that is giving you the issue.
- On your Playstation controller, press the Options button.
- Then, on the menu that appears, choose the Delete option.
- Once the game has been uninstalled, go ahead and download it again. See if that fixes the problem for you.