OneDrive Won’t Sync? Try these Solutions!

If the files are not updating across all the devices where your OneDrive account is logged in, it means your drive is not syncing the recent changes like modification, uploading, and removing the files.

This issue commonly occurs due to corrupted cache files, but it can also stem from other causes like a weak internet connection, an outdated OneDrive app, and issues with the file path. These are some of the leading causes identified by users while resolving the issue.

Before we get to the solutions, we want you to focus on some of the quickest fixes. First, restart your router and then perform a speed test to ensure the internet is working fine. After restarting your router, go ahead and give your computer a restart too.

Now, let’s explore the detailed solutions to this issue.

1. Reset OneDrive

Resetting OneDrive clears the current configuration, deletes local cache files, and removes any corrupted files. This process can fix problems caused by corrupted cache, configuration, and connectivity issues by allowing OneDrive to establish a fresh connection with the cloud server. It ensures that OneDrive starts from a clean state and can sync files effectively.

1. Press the Win + R keys simultaneously to open the Run Program.
2. Enter the following command to perform a OneDrive Reset.

   C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

   

3. Once done, launch OneDrive and wait for the new sync.
4. Afterward, check if the issue is fixed.

2. Check Storage Space

If there is insufficient room for file uploads and downloads, OneDrive will not be able to complete the sync unless you free up some space or buy additional storage for the upcoming files and downloads. 

1. To do so, open the OneDrive App.
2. Click the Gear icon and select Settings.
   
3. Under Storage at the bottom-left, you will see how much space is available to use. If the storage is full, then either buy additional storage or free up some space by deleting unnecessary data.
   

3. Update or Reinstall OneDrive

You might have an outdated version of OneDrive, especially if you haven’t updated your Windows in a while. If this is the case, you will need to update or reinstall your OneDrive app, as older versions may have compatibility issues or encounter problems when communicating with the cloud server.

1. Click the Start Menu and type Add or remove programs.
2. Hit Enter to open Settings.
   
3. Here, locate OneDrive and click the three dots.
4. Select Uninstall twice to remove the app.
   
5. Once done, head over to the official Microsoft Website to download the OneDrive App.
6. Once downloaded, run the OneDrive installer that you just downloaded and follow the on-screen instructions to install the OneDrive App.
   
7. Once done, you have updated the OneDrive App. Verify if the issue is resolved.

4. Select the Folders Manually You Want to Sync

If the above solutions fail, try manually adding the folders that you wish to sync and want available across devices where your OneDrive account is logged in.

1. To do this, simply double-click OneDrive from the system tray to open it.
2. Then, click the Settings icon or Gear icon in the top-right and select Settings.
   
3. Once you are in the settings, go to Account from the left.
4. Here, click Choose Folders and select the specific file or folder you want to make available on OneDrive.
5. Once done, see if this resolves the issue.