Fix: Google Chrome will not open

When Google Chrome doesn’t open, without any errors the issue is most likely related to a corrupt add-on or a plugin that isn’t programmed to prompt/show errors because it is a chrome extension, and won’t show any errors. What happens is that when you run Chrome, the plugin or the extension triggers an internal error which results in Chrome, closing itself. Since this issue is within the Chrome Profile, we do not need to reinstall or delete Chrome. We will simply re-create the profile with default plugins and settings.

Repair Corrupt System Files

Download and run Restoro to scan for corrupt files from here, if files are found to be corrupt and missing repair them and then check if it fixes the issue, if not then proceed with Solutions listed below.

Chrome Won’t Open and Won’t Show Any Errors

Hold Windows key and press R to open Run Dialog. In the run dialog that opens up, type the following depending on your Operating Systems.

If you are running Windows XP

%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\

If you are running Windows 7/Vista/8/8.1/10

%LOCALAPPDATA%\Google\Chrome\User Data\


Click OK. This will open Windows Explorer with a bunch of folders, right-click the folder called default folder and select rename, rename this folder to default.old. If it tells you that Chrome is already in use, then save these steps, reboot your computer and without attempting to open Chrome perform the steps again. After the default folder has been successfully renamed to “default.old”, Chrome will open without problems. Make sure you note down what extensions you install so that you can monitor which specific extension is incompatible or causes corruption.

Method 2: Reinitializing .dll File for Chrome

It is possible that the “.dll” file for Chrome has been corrupted due to which the application isn’t loading properly. Therefore, in this step, we will be reinitializing the “Chrome.dll”. In order to do that:

  1. Rightclick on the “Google Chrome” shortcut and select the “Open File Location” option.
    Right-Clicking and selecting “Open File Location”.
  2. There should be one or more folders that are named in numbers, open the folders one by one and right-click on the “Chrome.dll” file.
    Numbered folders inside the Chrome installation directory
  3. Select “Delete” and wait for the files to be deleted.
  4. Now, press the “Windows” + “R” keys simultaneously and type in “cmd“.
  5. Press the “Shift” + “Ctrl” + “Enter” keys simultaneously to grant the administrative privileges.
    Typing cmd in the Run Prompt and pressing Shift + Alt + Enter to open an elevated Command Prompt
  6. Type in the following commands and press “Enter“.
    netsh winsock reset
    ipconfig /flushdns
  7. Wait for the process to be completed and restart your computer.
  8. Open Chrome and check to see if the issue persists.

Method 3: Disable Antivirus

In some cases, it was seen that disabling the antivirus fixed this issue. Therefore, it is recommended that you disable all the Antivirus/ Security programs installed on your computer be it the default Windows Defender or any other security app.

Kamil Anwar
Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Expert Tip

Fix: Google Chrome will not open

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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