Fix: Garmin Express Problems

Garmin (previously known as ProNav), is an American multinational company which is known for its specialization in GPS technology for use in aviation, outdoor, sports activities, or automotive.

Garmin has a desktop application named Garmin Express which allows you manage your Garmin device after plugging it with the USB connection on your computer. You can also download maps into your device as well as change other settings with ease.

Garmin is a very popular application which is also known to have compatibility issues with Microsoft Windows. There are several cases where the application fails to load or when it gives an error when opening. This is due to the fact that both, the operating system and the application have frequent compatibility issues and this isn’t solved until one party launches an update to deal with the issue.

Solution 1: Installing the Latest Version of Garmin

Before you resort to other methods, you should make sure that the latest version of Garmin is installed in your computer. Garmin releases updates every now and then to target bugs or improve the compatibility of their software. You should head over to the official website of Garmin, download the latest version available out there and download it on your computer.

There are several important things which you have to keep in mind when reinstalling the software or when installing the latest version. If you have Garmin installed on a USB device or you are launching the application from USB/external hard drive, it is recommended that you install it on your computer’s hard drive.

Furthermore, if the reinstallation fails, try installing the application to a different location. It seems that the uninstallation process doesn’t remove some rogue files which conflict with Garmin when you try to install it again. Don’t just copy the folder; install it properly in the correct directory.

Also, make sure to remove all the files when you uninstall the version of the application which is causing the problem. There can be leftover files which can hinder the installation process and make it difficult for you to install the program correctly.

Solution 2: Installing the application in Compatibility Mode

If you fail to install the application, it is possible that the application is not supported with the current version of Windows operating system. This is a known issue with Windows where after an update, applications fail to install because of the new changes. We can try running the program in compatibility mode for some older version of Windows.

  1. Download the installation executable to an accessible location. Right-click on it and select “Properties”.

  1. Once in properties, click on “Compatibility” tab. Now check “Run this program in compatibility mode for” and select a version of Windows from the dropbox. Now right-click on the executable and select “Run as administrator”. Now install the application.

  1. Restart your computer after installing the application and launch Garbit.

Solution 3: Installing latest .NET framework

As we all know, .NET files are present at the core of your computer and without them, many operations do not work. We can try refreshing these .NET files manually and check if our problem gets resolved.

  1. Press Windows + R to launch the Run application. Type “control panel” in the dialogue box and press Enter.
  2. Once in the control panel, click on the subheading of Programs present at the bottom left side of the screen.

  1. Once you are in the menu, click on “Turn Windows features on or off” present under the subheading of Programs and Features.

  1. Now a list will be populated regarding all the programs and features present on your computer. This might take a while so be patient when it is populating.
  2. Once populated, uncheck all the boxes containing the keyword of “.NET”. This process will uninstall .NET entirely and might require some time. Press Okay to save changes.

  1. Now open the window again and check all the boxes which you unchecked in the earlier steps. Now your computer will attempt to install the framework. This may require some time so be patient.
  2. Once it is installed, restart your computer for the changes to be implemented and check if the problem gets solved. If this doesn’t fix anything, consider installing the latest .NET framework on your computer. You can install it from Microsoft’s official website.

Note: There were also some reports which show that .NET framework for 4.5 or above causes some problems. You can try uninstalling the framework and then install the application. It will most probably prompt you to install another framework (probably 3.5). Install it and proceed with the installation.

Solution 4: Installing Latest Windows Update

Windows roll out important updates targeting the bug fixes in the operating system. One of the bugs in our case; Garmin Express not launching. If you are holding back and not installing the Windows update, we strongly recommend that you do. Windows 10 is the latest Windows operating system and new operating systems take a lot of time to get perfect in every regard.

  1. Press Windows + S button to launch your start menu’s search bar. In the dialogue box type “Windows update”. Click the first search result which comes forward.

  1. Once in the update settings, click on the button which says “Check for updates”. Now Windows will automatically check for updates available and install them. It may even prompt you for a restart.

  1. After updating, restart your computer and check if your issue got fixed.

Solution 5: Deleting Gamin Express configuration files

Gamin Express might also be not launching because the configuration files saved against the application might be corrupt. An application configuration file contains settings specific to an application. This file contains configuration settings that the common language runtime reads and the application refers to these files when it needs to load already stored information. We can reset these configuration files and see if this solves the problem for us.

  1. Press Windows + R, type “%localappdata%” in the dialogue box and press Enter.
  2. Once in the directory, right-click on the folder “_or_its_subsid folder” and select “Delete”.

  1. If you prompted a UAC, click Yes and proceed. Restart your computer after deleting the file and check if you can launch the application correctly.
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Garmin Express Problems

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