Fix: Error Printing Message on Windows 10

When you see the “Error Printing” message on Windows 10, print jobs often get stuck in the queue without printing. This error usually means the system couldn’t finish the print command because of issues with the Print Spooler service or incompatible printer drivers. Outdated or corrupted drivers, especially after a Windows update, are the most common cause.

 

 

Problems with the spooler service or printer settings can also contribute.

In this article, we will discuss different ways to solve this error.

1. Restart the Printer

A quick reset of the printer clears minor errors in its system. By turning it off, unplugging, and reconnecting it, you give the printer a “fresh start,” helping to clear stuck print commands. This simple step can fix communication issues with your computer.

2. Check the Paper Tray

Properly loading and aligning the paper tray can fix many printer issues. Even slight misalignment or an empty tray can cause stalls or errors. Checking and loading the tray ensures smooth printing without interruptions.

3. Use the Troubleshooter

Running the Printer Troubleshooter lets Windows automatically find and fix printer issues. It detects problems like driver conflicts, spooler errors, and connectivity issues, then tries to fix them. This simple step quickly solves minor issues without needing manual troubleshooting.

  1. Press Windows key + R to open the Run dialog box. Type ms-settings:troubleshoot and press Enter to open the Troubleshoot tab of the Settings app.
    Activation Troubleshooter
  2. In the Troubleshooting tab, go to the Get up and running section and click on Printer, then click on Run the troubleshooter.
    Running the Printer Troubleshooter
  3. Wait for the initial scan to complete, then click on Apply this fix if a repair strategy is recommended.
    Apply this fix
    Apply this fix
  4. After the process is complete, close the troubleshooting window and check if you still encounter the same error message when printing from your default printer.

4. Update Your USB Drivers

Outdated drivers can cause issues with data transfer to the printer, especially if USB drivers aren’t updated for recent Windows versions. Updating them ensures compatibility and fixes the “Error Printing” message if your printer works on another device but not on your current setup.

  1. Press the Windows logo key + R to open the Run dialog box.
  2. Type devmgmt.msc and press Enter.
  3. In Device Manager, expand Universal Serial Bus Controllers.
  4. Find your USB port driver (usually named with chipset and/or controller). Ignore drivers like mass storage, generic USB, etc.
  5. Right-click on your USB controller driver and click Update driver software.
  6. Select ‘Search automatically for updated drivers’ (ensure you are connected to the internet).
  7. Let the process complete and click OK.

If your USB 3.0 port (blue) still shows this error, you can try the USB 2.0 ports (black).

5. Restart the Printer Spool Service and Clear Printing Tasks

Refreshing the Print Spooler service and clearing pending tasks resets the print queue, removing stuck tasks that disrupt printing. Restarting it and clearing files gives the system a fresh start.

  1. Press Windows Key + R to open the Run window.
  2. Type “services.msc” and press Enter to open the Services window.
  3. Find “Print Spooler” in the list, right-click it, and select “Stop.”
    brother scanner not working in windows 11
  4. With Services window open, press Windows + R, type the following path, and hit Enter:
    C:\Windows\system32\spool\PRINTERS

  5. Delete all files in this folder to clear the print queue.
  6. Go back to the Services window, right-click “Print Spooler,” and select “Start.” Close the window and try printing again.

6. Resolve Port Conflict

Sometimes, multiple devices try to use the same port, causing a “port conflict.” With a printer, this can lead to stuck jobs or errors. Resolving it by assigning a unique port lets the printer communicate freely, clearing any blockages in the printing process.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

20
    PL
    Peih-Gee Law Apr 28, 2018

    Thank you!!!!

    ΓΑ
    Γιάννης Απλώς Jan 7, 2019

    Wrong my friend.
    It is not just the driver, if you noticed the printer prints just fine when you send light files and you print at 360 dpi (almost draft).
    If you choose heavy files and printer options 5670 dpi (fine printings for photos), the printer will stuck again and again and again and again and again and again……….
    Of course Windows spooler is one of the responsible “killers” of the printing job but is not the only one.
    You have the ghost script witch is full of bugs and you have also the compatibility problems of the USB 2.0 cable connected to a USB 3.0 port.
    All these things causes problems to printing and scanning processing.
    For example i have an Epson perfection V750 Pro scanner, the Epson driver until now is useless, the scanner is stuck all the time, there is no update driver from Epson, it is like to say “I do not care how much money you have pay for hardware and i do not care to give you a solution, screw you mister user”.
    So i have found a nice solution for the scanner, i have use the latest version of Vue Scan and my scanner is working just fine.
    Also i have try the Printfab from Zedonet, on previous versions of Winows i did not had any problems, in Windows 10 there are printing problems but this company makes a really try to support the user, i believe in a few Months they will resolve the problem.
    I have try Linux too, if you disable the ghost script the program turbo print is printing just fine, if you enable the “virus” ghost script the printer is stuck again and again and again.
    And all these problems they exist for one reason, the companies are not doing their job, they are not make new drivers and software to resolve the problem…for their reasons…….
    Cheers and a happy New Year.

    Reply
    DI
    disqus_ilvPUbx47J Aug 3, 2019

    Before suggesting to click ¨Reimage repair tool¨ you could have warned that they want to be paid a yearly fee for their service. For the kind of money they charge I could buy a new printer.

      SW
      Shane Warren Author Sep 8, 2019

      Check out the methods listed in the rest of the article and im sure your issue will be solved 🙂

    KW
    Kelley Weston Jan 17, 2020

    Thank you. Deleting the files from the system PRINTERS folder unclogged my stuck printer queue.

    Reply
    CH
    ChanceChaser May 5, 2020

    There is solution not mentioned here and I think it would help a lot of people having this issue.I bought my new wireless printer almost two years ago and could never get it to print directly from the app because I got the dreaded error printing message. I tried dozens of different suggestions but nothing fixed it. However, I was able to print through an email service, and as I don’t really print a lot, it served me well. It intrigued me, though, why didn’t the printer work as it should.Recently, I decided to grab the bull by the horns and really understand what was going on. First, I solved an unavailable driver message for that printer that also annoyed me, but the error printing message persisted. Then, I noticed that last column of the message – the port that the printer was using. And this was the a-ha moment.After a simple Google search, I realized the WSD port that recent printers use just doesn’t work for many people. The solution is to simply go the printer properties, and in the port tab add a standard TCP/IP port, name it with the printer IP address and set the printer to use that port. No more printing errors, everything works fine now.

    Reply
      NY
      nylarising Jun 29, 2020

      You are THE bomb with this answer. It worked!! Thank you!

      Reply
      JS
      Jose Smith Jul 29, 2020

      YOU are a life saver! My wife’s laptop was the only one in the house having this issue. Tried EVERYTHING until i came across this, PROBLEM FIXED!!! THANK YOU!!!

      Reply
      TH
      TheRougeNinja Aug 20, 2020

      Thanks a lot dude! I was dreading to contact the HP support. Cannot thank you enough man

      YE
      YesMAn Feb 18, 2021

      Have my children, you saved my marriage by helping me print the divorce papers

      MI
      micky Jun 15, 2021

      I have spent hours on this and in 30 seconds it’s fixed! Thank you so much!!

      TV
      Tim Vecchioni Aug 8, 2021

      Bro…I never post when I finally find the solution…but I also don’t spend ALL DAY looking…this worked and I just want to say thank you!

      GM
      Gaza_Man Aug 25, 2021

      Literally revived my reset my DISCUS account just so I could log in here to say thank you. This is such a simple fix, and is the only thing that worked. @chancechaser:disqus you are a genius!!!

      JS
      Jesus_Saves Sep 13, 2021

      THIS WORKS! I tried so many different things and google searches but this ended up fixing the issue. Thank you so much

      АК
      Андрей Калинин Nov 16, 2021

      Thank you! This worked for the old Epson Wifi printer I have as well!

      MN
      Munga Nzaka Feb 22, 2022

      thank you

      UL
      Ulrich Mar 3, 2022

      Hey Chance im in the same boat at the moment, how did you solve the unavailable driver message

        MZ
        Muhammad Zubyan Author Mar 8, 2022

        A lot of users are facing printer issues recently after updates from Microsoft. I suggest you to wait for the update and check if this issue goes away.

    TT
    Troy Tiedeman Mar 13, 2021

    Thanks so much for this information. Tried Method 1, and it didn’t work. I then used Method 2 and it worked awesome! Thanks

    Reply
    DA
    Daniel Sep 15, 2022

    Nice job, I love this, very educative and has helped me to solve the issue