Fix: Error Code 80070490 on a Windows Phone
Even though the Windows Phone Operating System has a few advantages over its competitors and is an OS befitting the modern-day smartphone user, it is not without its fair share of issues and problems, much like all of the other players in the mobile OS market. One of the most common problems known to plague smartphones running on the Windows Phone OS, especially those of the Nokia Lumia persuasion, is the Error Code 80070490 issue.
The Error Code 80070490 issue prevents the user from downloading or updating any Windows Phone applications from the Store, as they constantly encounter an error message containing the code “80070490“. Although the cause of Error Code 80070490 can range from problems on Microsoft’s side to an unverified Microsoft account, the following are the most effective methods that a Windows Phone user can employ to attempt resolving the issue on their end:
Method 1: Ensure that the phone is set to the correct date and time.
1. Go to Settings > Time + Date.
2. Set the correct time.
3. Set the correct date.
4. Finally, ensure that the device is set to the correct time zone.
Method 2: Manually Sync Your Microsoft Account
1. Go to Settings > email + accounts.
2. Tap and hold the Microsoft account registered on the phone.
3. When a menu appears, select ‘Sync‘ to manually synchronize the Microsoft account with the device.
4. If there is a warning on the screen that says “Attention Required,” tap on it.
5. Follow the on-screen instructions to verify the email address; once the email address has been verified, the Error Code 80070490 problem will be resolved.
Method 3: Perform a factory reset on the device and set it up with a different account.
If all else fails, the only option left for a Windows Phone user, as wearisome as it may be, is to reset their phone to factory settings and then set it up using a different account. Resetting a Windows Phone affected by Error Code 80070490 and then setting it up with an entirely different (preferably new) Microsoft account is bound to resolve the issue.
