[FIX] Error Code 0x000001F7 in Microsoft Store

The Microsoft Store may show the error code: 0x000001F7 (on a Windows PC or Xbox) if the date/time of your system or Xbox is not properly configured. Moreover, the corrupt installation of the Microsoft Store may also cause the issue at hand. The issue arises when the user launches the Microsoft Store (on a Windows PC or Xbox) but encounters the following type of message:

“Try that again Something happened on our end. Waiting a bit might help. Error code: 0x000001F7”

Error Code: 0x000001F7 in Microsoft Store

Before moving on with the solutions to fix error code 0x000001F7, check the service status of the Microsoft services (to ensure if the Microsoft services are up and running). Also, make sure the Windows of your system is updated to the latest build. Also, check if signing out and then signing back into the Microsoft account solve the problem. Moreover, temporarily disable the antivirus of your system to rule out if its interference is causing the issue. Furthermore, check if removing and re-adding the Wi-Fi connection resolves the issue.

Solution 1: Run the Windows Store Apps Troubleshooter

Microsoft has bundled Windows 10 with a handful of built-in troubleshooters to sort out the common issue faced by the users. One such troubleshooter is Windows Store Apps Troubleshooter, which can clear most Microsoft Store errors and you can try the same to sort out the current Microsoft Store issue.

  1. Press the Windows key and open Settings.
  2. Then select Update & Security and in the next window, steer to the Troubleshoot tab.
    Open Update & Security
  3. Now open Additional Troubleshooters (in the left pane) and steer to the bottom of the window.
    Open Additional Troubleshooters
  4. Then click to expand the Windows Store Apps and click on the Run the Troubleshooter button.
    Run the Windows Store Apps Troubleshooter
  5. Now let the troubleshooter completes its course and then check if the Microsoft Store is working fine.

Solution 2: Adjust the Date/Time Settings of Your PC

The Microsoft Store may show the error at hand if the data/time settings of your system are not correct. In this case, adjusting the date/time settings of your PC may solve the problem.

  1. Right-click on the system’s clock in the system’s tray and select Adjust Date/Time.
    Open Adjust Date/Time
  2. Now click on the Sync Now button (under Synchronize Your Clock) and check if the Microsoft Store is clear of the 0x000001F7 error.
    Sync Your Clock and Manually Adjust the System’s Clock
  3. If not, launch the date/time settings (by repeating step 1) and disable the option of Set Time Automatically.
  4. Then disable the option of Set Time Zone Automatically and click on the Change button (under Set the Date and Time Manually).
  5. Now set the date/time a few days back and disable the option of Adjust for Daylight Saving Time Automatically (if enabled).
    Disable Adjust for Daylight Saving Time Automatically
  6. Now launch the Microsoft Store and check if it is clear of the 0x000001F7 error.

If the issue persists, then check if removing a credit card (in the Microsoft payment method) sorts the issue.

Solution 3: Reset the Microsoft Store App and its Cache

The Microsoft Store may show the error code 0x000001F7 if the Store’s cache or its installation is corrupt. In this scenario, resetting the Microsoft Store cache and the Store app may solve the problem. Before proceeding, make sure no process related to the Microsoft Store is operating in the Task Manager of your system.

  1. Right-click Windows and open Run.
  2. Now execute the following (click Yes, if UAC prompt received):
    wsreset.exe
    Launch wsreset.exe from the Run Command Box
  3. Once the reset process is complete, check if the Microsoft Store is clear of the error.
  4. If the issue persists, press the Windows key and type: Microsoft Store. Now, in the results, right-click on Microsoft Store, and in the mini-menu, choose App Settings.
    Open the App Settings of the Microsoft Store
  5. Then scroll down till the end of the window and click on the Terminate button.
  6. Now click on the Reset button and confirm to reset the Microsoft Store app (the app’s data will be lost and you may have to re-login the Store).
    Reset Microsoft Store
  7. Then launch the Microsoft Store and check if the Store is operating fine.

Solution 4: Re-register / Reinstall the Store Through the PowerShell

If the issue persists after trying the above solutions, then re-registering or reinstalling the Microsoft Store through the PowerShell may solve the problem.

  1. Right-click Windows and open Windows PowerShell (Admin).
  2. Now execute the following to re-register the Microsoft Store:
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  3. Then reboot your PC and check if the Microsoft Store is clear of the error.
  4. If not, execute the following command to remove the Microsoft Store (but at your own risk, if the Microsoft Store fails to reinstall, then you may have to reinstall the Windows):
    Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
  5. Then reboot your PC and upon reboot, in the PowerShell (Admin), execute the following to reinstall the Microsoft Store:
    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  6. Now check if the system is clear of the error code 0x000001F7.

If the issue persists, check if using the browser version of the Microsoft Store lets you download the game (if the issue only occurs with a game). Also, check if the Microsoft Store app is working fine in another user account.

Solution 5: Xbox Troubleshooting

Xbox users may try the following to sort out the 0x000001F7 error:

  1. Log out of your Xbox account and hold the Xbox button. Now, after 20 seconds, power on the Xbox and check if the Microsoft Store is working fine.
  2. Remove the Xbox app from the Android phone (if installed) and check if that resolves the Store issue.
  3. Navigate to the following path:
    Xbox Guide>> Profile & System>> Settings>> System>> Updates & Downloads

    and then apply the Updates (if any) to check if that resolves the issue. You may also check for Updates under Games and Apps for the Store updates.

    Check for Xbox Updates
  4. If the issue persists, then you may have to perform a reset of the Xbox console.
Kamil Anwar
Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Expert Tip

[FIX] Error Code 0x000001F7 in Microsoft Store

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