Fix: Discord Not Playing Notification Sounds on Direct Messages

Discord is a VOIP app that was mainly designed for gaming communities but it’s used by almost everyone these days. During the usage of Discord app, you might notice that you aren’t hearing the notification sounds. This can lead to a lot of communication problem since a lot of people keep the discord app open in the background. With this issue, you won’t be able to hear the discord messages sound even if you have that sound enabled. The main problem is with the direct message notification sound but you might experience issues with other sounds like tag sounds or the notification sound for when someone joins your channel etc. There are also cases where a user wouldn’t hear anything at all from the app.

There are plenty of things that can cause this issue. The most common issue is either the wrong settings i.e. you have the sound (or some other) settings turned off or you might have a faulty discord version installed on your system. This is pretty common that a latest update for the app introduces a bug. But, these kind of bugs are usually resolved with the next update. Another thing that might cause this are the audio drivers. Lastly, although rare but not completely impossible, is the Windows Update causing this issue. Sometimes, Windows Updates introduces a bug that causes apps to misbehave.

There are plenty of solutions available depending on what’s causing the issue. So, try each of the methods given below to see which one works for you.

Method 1: Set Output Device

Sometimes the issue might simply be with your output device. If you aren’t hearing any or most of the sounds from Discord then the Discord settings might be set towards a different output device. So, simply changing the settings to use your output device will solve this issue.

Here are the steps for setting your Discord app settings

  1. Open Discord app
  2. Click on the User Settings. These settings should be on the bottom left and on the right side of your avatar. It should be a gear symbol

  1. Click on Voice & Video

  1. Select your output device from the drop down menu in Output. You can select your device or you can select the Default device from the menu.

  1. Now click the close (cross) button on the top right corner

You should be good to go once the settings are changed

Method 2: Turn off Streamer Mode

There is an option named Streamer Mode in the Discord app. This option is mainly for the streamers or when people are streaming. This option is designed to hie personal information of the streamers so it has the options like disable sound, disable notifications, hide info etc. So, if you have that mode enabled then you wouldn’t hear the notifications or sounds from the Discord app as well. If that mode is enabled, simply disabling the streamer mode will fix the issue.

Note: You don’t have to turn on the streamer mode manually. A lot of people will ignore this option thinking that they never really turned on the streamer mode so it cant be this option. However, what most people don’t know is that streamer mode automatically enables/turns on when the app detects you’re running OBS/XSplit. So, even if you didn’t turn this option on manually, it is advised to check this option.

Here are the steps for checking and changing streamer mode option in Discord app

  1. Open Discord app
  2. Click on the User Settings. These settings should be on the bottom left and on the right side of your avatar. It should be a gear symbol

  1. Click Streamer mode in App Settings section

  1. Check if the Enable Streamer Mode option is on or off. If it is on, toggle the option Enable Streamer Mode off.

  1. Now click the close (cross) button on the top right corner

Once done, your sound should be fine.

Method 3: Turn on and Turn off Streamer Mode

If the method 2 didn’t work for you then this method might work. If you haven’t tried method 2 then kindly perform the steps given in method 2 before trying this method.

This isn’t really a solution but kind of a workaround. A lot of users noticed that turning on the Streamer Mode, saving the option and then turning the Streamer Mode off fixes the issue. Here are the complete steps for this method.

Note: If you don’t know what exactly is a Streamer Mode or what does this mode have to do with notifications then kindly go to method 2 for detailed explanation

  1. Open Discord app
  2. Click on the User Settings. These settings should be on the bottom left and on the right side of your avatar. It should be a gear symbol

  1. Click Streamer mode in App Settings section

  1. Check if the Enable Streamer Mode option is on or off. This option should be off for you (if you followed the instructions in method 2).
  2. Turn on the Enable Streamer Mode option

  1. Now click the close (cross) button on the top right corner
  2. Now you have to turn this option off.
  3. Click on the User Settings. These settings should be on the bottom left and on the right side of your avatar. It should be a gear symbol

  1. Click Streamer mode in App Settings section

  1. Turn off the Enable Streamer Mode option

  1. Now click the close (cross) button on the top right corner

This should fix the issue for you. If the issue still persists then do the following

  1. Click on the User Settings. These settings should be on the bottom left and on the right side of your avatar. It should be a gear symbol

  1. Click Streamer mode in App Settings section

  1. Turn off the option Automatically Enable/Disable
  2. Turn on the Enable Streamer Mode option

  1. Now click the close (cross) button on the top right corner
  2. Now you have to turn this option off.
  3. Click on the User Settings. These settings should be on the bottom left and on the right side of your avatar. It should be a gear symbol

  1. Click Streamer mode in App Settings section

  1. Turn off the Enable Streamer Mode option

  1. Now click the close (cross) button on the top right corner

Check if the problem is solved or not.

Method 4: Change Server Settings

If you are experiencing the sound problem since the installation of the Discord app then the problem might be with the server settings. The standard option in the settings is to get the sound whenever someone mentions you. So, if you want to get notifications whenever a message is sent then you will have to change the settings a little bit.

Here are the steps for changing the sound settings of the server

  1. Open Discord app
  2. Right click on the server icon from the left pane. This should be the server you are experiencing problems with. If you want to get the message sounds from all server then you will have to repeat these steps for every server
  3. Select Notification Settings from the menu

  1. Select the option All Messages from the Server Notification Settings
  2. Click Done

Repeat the steps given above for all the servers if you want to get sound notifications from all of your servers. Once done, you should hear all the sounds.

Method 5: Update Discord and Windows

If nothing else works then this might simply be a bug in the version. This can be the case if the problem started happening after you updated Windows or Discord app.

You can try to update both Windows and Discord to check if a fix has been released. These kind of bugs are fixed in the latest updates of these applications.

Update Windows

  1. Hold Windows key and press I
  2. Select Updates & Security

  1. Click Check for updates

Update Discord App

You can force the Discord App to check for an update with a press of a few buttons. Here is how to check for updates

  1. Open Discord App
  2. Make sure you focus is in the Discord app
  3. Hold CTRL key and press R

This will refresh the Discord app and download any available updates. You won’t notice any notifications or visual changes because lots of updates are minor with small fixes. But once you refresh the app, check if the problem is solved or not.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Fix: Discord Not Playing Notification Sounds on Direct Messages

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