How to Fix This Device Is Not Configured Correctly (Code 1)

The Code 1 error message tells you that the device in question doesn’t have drivers installed on the computer, or the drivers are incorrectly configured. You will get a popup message saying that The device is not configured properly. Chances are whichever device this issue is related to, it will not work until you solve the problem and make sure all drivers are working properly.

This issue has happened with a number of devices, from flash drives to sound devices, and will render your device useless. It happens in all versions of Windows, and doesn’t exclude anyone. It may lead you to believe that you have faulty hardware, however if you try the same device on another computer with proper drivers installed, you will see that it is nothing more than a software issue.

For users that are affected by this issue, there are a couple of things that you can try, and all of them have been tested and verified to work for different situations. Read through them, and try the one that you think apply best to your particular situation.

Method 1: Update the device drivers

This method tells you how to update the drivers for the problematic device. It downloads and installs the latest driver and after a quick reboot, your device will be working again.

  1. Open Device Manager by pressing the Windows key on your keyboard and typing Device Manager, then opening the result.
  2. Within the Device Manager expand the menus until you find the device that is malfunctioning. You will easily recognize it by the yellow exclamation mark before its name. Select it, and from the menu bar at the top, click the Action menu, and select Update Driver Software… .


Follow the wizard to automatically find drivers for your device, and let it install them. Reboot your device at the end, and everything should be working properly.


  1. If you get this code and you have no sound, chances are you’re having problem with the sound driver, which is solved in a different way. Expand Sound, video and game controllers and select the IDT High Definition Audio CODEC. From the Action tab, select Update Driver Software… .
  2. Click on Browse my computer for driver software, followed by Let me pick from a list of device drivers on my computer.
  3. From the list, select the High Definition Audio Device driver and click Next. If a warning message appears, click Yes. Wait for the wizard to finish and reboot your device.

Method 2: Delete the UpperFilters and LowerFilters for USB in the registry

Please note that this method requires you to be extremely careful. Messing up your registry may lead to potential serious errors, which in turn may require you to completely reinstall your operating system. Follow the instructions exactly as they’re mentioned, and don’t do anything you’re not sure of.

  1. Open the Run dialogue box by pressing simultaneously Windows and R on your keyboard. Type regedit in the box and click OK. This will open the Registry Editor.
  2. Backup the registry by opening File from the menu bar, and clicking Export. Make sure the Export Range is set to All, and save the backup file somewhere you will remember, in case something goes wrong.
  3. Navigate to the following location by using the navigation pane on the left side:HKEY_LOCAL_MACHINE -> System -> CurrentControlSet -> Control -> Class
  4. Once you’ve expanded all the aforementioned folders, click on the { 36FC9E60-C465-11CF-8056-444553540000} key to select it.
  5. From the right hand window pane, select and delete both the UpperFilters key, and the LowerFilters key. You will need to confirm both by pressing OK.
  6. Close the Registry Editor and reboot your system for the changes to take effect.


If you’re having this error, even though you may think that it is hardware-related, you can see that it is fairly easy to fix and requires little to none technical knowledge. All you need to do is follow the aforementioned instructions and you will have your device working again.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.