Fix: Chrome error “failed to load extension” He’s dead, Jim!

The error “Failed to load extension from: C:\Program Files (x86)\Google\Chrome\Application\42.0.2311.90\resources\gaia_auth.  Manifest file is missing or unreadable.” followed by He’s dead, Jim! would come up when Chrome has severely corrupted.

No matter what you do; reinstall, uninstall and reset (the issue won’t go away).

Well, and that is why i decided to write this guide. In this guide; i will list down the steps you can take to fix this issue.

Let’s get started! 🙂

If you have bookmarks and you would like to save them; then follow this procedure first other move to STEPS

1. Reboot your computer and repeatedly tap F8.

2. When you see advanced boot menu; choose “Safe Mode”

3. After you are logged into Windows from Safe Mode; open Google Chrome

4. Press and hold CTRL + SHIFT + O to open Bookmarks Manager

5. Click Organize and Choose “Export bookmarks to a html file”


6. Save them on your desktop and then re-boot the PC back into Normal mode.

Now since we’ve copied/saved the bookmarks, we can uninstall Chrome completely and re-install to make it work.

1. Go to

2. Download the trial version of Revo Uninstaller and install it.

3. Open RevoUninstaller and choose “Google Chrome” and click Uninstall.

4. wait! for it to finishing uninstalling, then click the Advanced Uninstall option and type Chrome

5. It will automatically pull up stored logs, there may be more then 1. (if there are more then 1) then repeat from step 4 until you find none when you type Chrome in Advanced Uninstall Option on RevoUninstaller.

6. Next, choose the log, and uninstall it completely, anything that it finds, remove it.

7. Then, Hold windows key and press R



9. Locate Google folder, and rename it to Google1

10. Exit out. REBOOT your PC.

11. Now re-install Google Chrome.

12. After it has been installed, re-open it, hold  CTRL + SHIFT + O to open Bookmarks Manager

13. Click Organize and import the Bookmarks file.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
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Expert Tip

Fix: Chrome error “failed to load extension” He’s dead, Jim!

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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