Fix: ASUS Camera is Upside Down in Windows
When the ASUS camera shows an upside-down image in Windows, it usually happens right after upgrading the operating system, especially from Windows 7 or 8 to Windows 10. This issue arises because ASUS sometimes installs cameras upside-down in some models, and the driver is meant to correct the orientation. However, when Windows installs a generic driver during the OS upgrade, it might not fix this, causing the image to stay flipped.
The main cause is often an incompatible or outdated camera driver. In many cases, reinstalling the original driver from the ASUS support site can fix the issue. Other possible causes include conflicts with antivirus software or incorrect privacy settings, such as another app using the camera in a way that changes the orientation.
Now that you know the causes, let’s move on to the solutions.
1. Install the Creator’s Update
Installing the Windows 10 Creator’s Update fixes compatibility problems with different hardware, including ASUS webcams, by offering better driver support and bug fixes. This update often includes drivers that can handle unique setups, like inverted cameras in some ASUS models. By upgrading, users make sure their system has the latest updates, which can automatically fix the upside-down camera issue without needing to adjust drivers manually.
- Press Windows key + R, type “ms-settings:windowsupdate“, and press Enter to open the Windows Update tab.
- Click on Check for updates and follow the prompts to install any pending updates.
- Install all non-optional drivers and reboot when prompted. After each restart, return to the Windows Update screen to check for more updates.
- Once your Windows is updated, open your camera to see if the upside-down issue is fixed.
2. Find the driver that corresponds with the hardware
The problem occurs when Windows installs a generic driver that doesn’t fit your ASUS hardware after an update or new install, causing the camera to show images upside down. Installing the correct driver for your camera ensures the system understands its orientation, fixing the issue. This step is essential for compatibility when standard drivers don’t work.
- Press Windows key + R, type “devmgmt.msc“, and press Enter to open Device Manager.
- Expand Imaging devices, and double-click on your built-in camera.
- Go to the Details tab and change Property to Hardware IDs.
- Visit the ASUS support page for your laptop model, find the correct camera driver using the hardware ID, and download it.
- In Device Manager, right-click your camera, select Update driver, and choose Browse my computer for driver software.
- Select the downloaded driver and follow the prompts to install it.
- Restart your computer and check if your camera works correctly.
Note: You may need to try different drivers to fix the upside-down issue.
3. Use a Third-Party Solution
If built-in options don’t work, third-party software can fix the camera’s orientation by letting you rotate or flip the image. These tools work around limited drivers or system settings, providing a quick fix without complex changes. Make sure to use software from a trusted source to stay secure.
- Download ManyCam from this link (here) and install it.
- Open ManyCam and let it initialize.
- Access camera settings using the vertical bar.
- In the Flip & rotate section, adjust the orientation.
- Note: The ManyCam watermark will appear, and the app must remain open to maintain the orientation.
I have older Asus laptops that I sell and I can verify that the Microsoft drivers are the problem. As soon as you install a new Win 10 release over the existing Windows installed in your Asus laptop, Win 10 will overwrite the correct working driver with their own Upside Down driver. The same thing will happen with any program that loads the latest drivers, since they will install the defective Microsoft driver as well. At least for the Asus K50, K60 and K53E laptopsI deal with, here is how I handle the problem: Follow Method 2 above to get the Camera’s Hardware ID and go to Asus to get the driver. Copy the Camera Zip file to your laptop and unpack it. Once the files are unzipped, you can open the file 2KSETUP.INI with notepad/wordpad and verify that your VID and PID numbers are supported by that driver. Some cameras have more than one driver support file. But you don’t have to go through the driver install procedure listed above. There is a much easier solution. Put your mouse over the file PNPINST64 file which is an executable and right click to get a menu. Select SEND TO DESKTOP (create a shortcut). Then go to the desktop and rename the shortcut to be FIX CAMERA. Now when you see that your camera is upside down, just select your FIX CAMERA shortcut and it will install the factory driver and files, replacing the hapless MIcrosoft driver. Reboot for good luck and your camera should be rightside up again. Then when the Fall or Spring updates are released, Win 10 will stubbornly put its incorrect driver in place and you will be upside-down again. Just click the shortcut once more and get your camera back.