How to Fix No Service and Emergency Calls Only Issue on Android?

The Emergency calls only and/or No service issues are common problems that Android users frequently encounter. These problems, which are network-related, prevent users from effectively utilizing network-based functions of an Android device. The inability to make calls, send texts, or connect to mobile data networks is a significant inconvenience.

Although these issues are most often associated with Samsung Galaxy smartphones, they can occur on any model of Android device. An Android device might display these error due to poor signal strength, a software glitch, or faulty hardware components.

If the cause is not hardware-related, such as a defective SIM card or a malfunction in the SIM card reader, there are several methods one can try to resolve the issue.

1. Manually Select Your Carrier

When your phone struggles to automatically connect to your network provider due to software glitches or misconfigurations, manually choosing your carrier from the list of available networks can re-establish a clear communication path.

By doing so, you’re basically guiding your phone to the right source, avoiding any issues that might have occurred during the automatic detection process. This simple yet effective action can often restore your ability to call, text, and use mobile data services as expected.

  1. Go to Settings.
  2. Navigate to the device’s Network Settings.
    network settings
  3. Tap on ‘Mobile Networks‘.
  4. Press the ‘Network Operators‘ button.
  5. Allow the device to search for networks. If it doesn’t automatically start this process, tap on ‘Search Networks‘.
  6. Choose your carrier from the list of available networks.

2.  Switch to GSM Only Network Mode

Choosing the GSM Only network mode effectively tells your phone to use the 2G network. This network type has been around longer than newer networks like 3G or 4G, meaning it has more widespread coverage and often a stronger signal, especially in remote or poorly served areas for higher network types.

By switching to GSM Only, your phone may be able to establish a consistent connection where more advanced networks are unreliable or unavailable, resolving potential service issues.

  1. Go to Settings.
  2. Proceed to the device’s Network Settings.
  3. Tap on ‘Mobile Networks‘.
  4. Tap on ‘Network Mode‘.
  5. Regardless of the current mode, select ‘GSM only‘.

3. Apply the Ariza Patch (Root Required)

The Ariza Patch is a software fix used for resolving potential malfunctions in the phone’s modem — the component responsible for communication with cellular networks.

When applied, it basically reconfigures and repairs the baseband (modem firmware), which can resolve persistent network issues such as Emergency calls only or No service by making sure that the modem operates correctly and thus can connect to the network efficiently.

Note: This action should be taken with caution, as rooting and modifying system components can revoke warranties and potentially harm the device if not done correctly.

  1. Make sure that the device has root access.
  2. Install BusyBox on the device.
  3. Download the Ariza patch APK file from here.
  4. In Settings > Security, allow installation of apps from unknown sources.
  5. Install the Ariza patch.
  6. Open the Ariza patch app.
  7. Tap on ‘V[0,5] patch’ and apply it.

Wait a few minutes, then reboot the device after the patch has been applied.

4. Perform a Soft Restart

By rebooting the system, you give your device the chance to refresh its memory, close any potentially problematic apps running in the background, and re-establish network connections. This can quickly resolve network registration errors and restore your service to full functionality.

  1. Press and hold the power button until the reboot menu is displayed.
  2. Tap on the ‘Restart‘ option to reboot the device.
    Restart Phone
  3. After restarting, verify if the issue has been resolved.

5. Reinsert the SIM Card

When you power down your device and carefully remove the SIM card, you’re resetting the connection between your phone and your SIM. This process clears residual charge and can effectively re-establish contact with the network, resolving issues resulting from misalignment or dirt obstructing the SIM card’s connectors.

By making sure your SIM card is seated correctly, you give your device another chance to detect and register it, potentially resolving any service issues.

  1. Power off the device and remove the SIM tray.
  2. Take out the SIM card, then blow air onto it and into the SIM tray slot to clear any dust.
  3. Carefully place the SIM card back in the tray and check if the issue is resolved after reinserting it.

6. Toggle Airplane Mode

When you enable Airplane Mode, all wireless communications on your device are turned off, including cellular connections, Wi-Fi, and Bluetooth. By later-on disabling Airplane mode effectively forces your device to re-establish connection with the cellular network, which can clear up temporary glitches or issues preventing your SIM card from communicating effectively with your network’s towers.

  1. Unlock the device and go to the home screen.
  2. Swipe down the notifications panel and tap on the ‘Airplane Mode‘ icon to enable it.
    Enable Airplane Mode
  3. Leave the device in Airplane Mode for at least 30 seconds.
  4. Turn off Airplane Mode, then check to see if the network is registered and the error message is resolved.

7. Deactivate Fixed Dialing

When certain numbers are blocked from being dialed, enabling your phone’s Fixed Dialing Numbers (FDN) feature could potentially lead to connectivity troubles. Disabling FDN removes these restrictions and may restore your network services by allowing the phone to communicate without limitations.

By turning off FDN, you’re making sure that no preset calling constraints are causing the issues on your Android device.

  1. Unlock your device and swipe down the notifications panel.
  2. Tap on the Settings icon, then select the Call option.
    Swiping down the notifications panel and selecting the “Settings” icon
  3. Locate and tap on Additional Settings or More within the call settings.
  4. Select the Fixed Dialing Numbers option and then choose Disable FDN.
  5. With Fixed Dialing Numbers disabled, verify whether the error message continues to appear.

8. Perform a Factory Reset

A factory reset can often resolve persistent software glitches or conflicts that may be preventing your device from recognizing the SIM card properly. By erasing all the changes and starting freshly, any corrupted data or misconfigured settings that might have been causing network issues can also be cleared, potentially resolving the errors.

Note: A backup of your essential data is crucial before initiating this step, as it will erase all personal information stored on the device.

  1. Unlock your device and bring down the notifications panel.
  2. Tap on the Settings gear icon to enter the phone settings.
  3. Scroll down within the settings menu and choose the System option.
  4. In the system settings, select the Reset option.
  5. From the resulting menu, tap on Factory Reset.
    Accessing the Factory Data Reset option
  6. Input your pin or password to authorize the reset.
  7. After the reset, check to see if the SIM card error persists.

9. Verify the IMEI Number

The IMEI (International Mobile Equipment Identity) number is your device’s unique identifier. When inconsistency occurs between the IMEI number configured in your device and the number registered with your carrier, your phone might be barred from accessing network services, leading to errors.

By verifying and, if necessary, resolving the IMEI number, you can restore your device’s ability to communicate with your mobile network and resume normal service.

  1. Unlock your phone and open the dialer app.
  2. Type in *#06# and press the call button to retrieve the current IMEI number.
  3. Compare the displayed number with the IMEI number on your phone’s box.
  4. If the numbers are identical, your SIM card problem is likely not due to an IMEI mismatch.
  5. Should they differ, the IMEI on your device may have been modified. This could explain the error you’re experiencing. In such a case, replacing your device is recommended as it may no longer function correctly with a SIM card.

10. Reset Network Settings

Wrongly configured network settings could cause SIM card issues. Resetting network settings clears any historical network glitches, such as disregarded Wi-Fi networks or cellular configurations, that could prevent your SIM card from communicating efficiently with the network towers.

By resetting these parameters to their factory defaults, you potentially fix any issues in your connectivity, making way for smooth and optimal mobile service.

  1. Unlock your phone and swipe down from the top to reveal the notifications panel.
  2. Tap on the Settings gear icon to access phone settings.
    Swiping down the notifications panel and tapping on the Settings gear icon
  3. Navigate to System Settings and click on it.
  4. In the next screen, tap on Reset, and then select Reset Network Settings.
    Selecting the “Reset Network Settings” option
  5. Acknowledge any prompts that appear and wait for the network settings to reset.
  6. Afterward, verify if the SIM card issue has been resolved.

11. Clear the Cache Partition

Clearing the cache eliminates temporary system files that could have become corrupted or are causing interference with the device’s ability to detect and connect to the network, thereby potentially restoring smooth communication with your SIM card and improving overall performance.

  1. Unlock your device, press, and hold the power button to display the power options.
  2. Select Power Off and wait for your device to shut down completely.
  3. Continue holding the Volume Down button while simultaneously pressing the Power button to turn on the device.
  4. Maintain your hold on the Volume Down button until you reach the bootloader menu.
  5. Use the volume buttons to navigate to Wipe Cache Partition and select it by pressing the Power button.
    Selecting the “Wipe Cache Partition” option
  6. Once the cache partition is cleared, select the reboot option and confirm it with the Power button.
  7. Finally, check to see if the issue with the SIM card persists after the procedure.

12. Run the SIM Card Test

There may be an issue with your SIM card not functioning correctly because your phone is unable to register it on the network or verify the signal strength. This diagnostic tool grants access to phone information that can reveal signal reception problems or other issues affecting your SIM card’s communication with the network. By analyzing the test results, you can identify whether the problem is with the SIM card or the phone’s hardware.

  1. Unlock your device and open the phone dialer.
  2. Enter the following code into the dialer:
    *#*#4636#*#*
    Opening Dialer
  3. Once you are in testing mode, tap on the Phone Information option.
  4. Scroll down the screen until you see the Turn off Radio option and select it. If the command does not execute, you may need to try a few more times.
  5. Look for the Set Preferred Network Type option and tap it to open the dropdown menu.
  6. Check to see if the issue has been resolved.

13. Check for a Faulty SIM Card

Sometimes, a SIM card might become damaged due to water exposure or being physically broken or cracked. Although it seems unlikely, damaged SIM cards may stop functioning properly. Initially, power down your device, remove the SIM card, and test it in another phone to see if it operates correctly there.

If the SIM card is not functioning in a different phone, this indicates that the issue is with the SIM card itself, not your mobile device. Additionally, verify that your SIM card has been recharged and that your account with the service provider is active. Unpaid dues could lead to the SIM card being blocked by the provider. Confirm that your account is in good standing, and then check if the problem persists.

14. Remove the SD Card

In rare cases, the presence of an SD card in the SIM tray may interfere with mobile device functionality. Although it seems unusual, removing the SD card could be a solution if other attempts have failed. Power off your device, extract the SIM tray, and remove the SD card. Once done, reseat the SIM card correctly, reinsert the SIM tray, power on the device, and check if this has resolved your issue.

15. Check for Updates

Occasionally, your mobile phone’s software may develop issues due to updates that disrupt normal operation, including SIM card functionality. Companies often release patches quickly to fix such problems. These updates may include bug fixes that specifically target connectivity problems, including those that concern SIM card detection and network registration.

By keeping your device’s software up to date, you make sure that any known issues can be resolved, potentially resolving SIM card related errors.

  1. Unlock your device and swipe down to access the notifications panel.
  2. Tap the Settings icon to enter your phone’s settings.
  3. Within settings, tap on the About Device option.
    About Phone
  4. Next, press the System Update tab and then select the Check for System Updates button.
  5. Your device will now search for available updates and download them automatically.
  6. Once downloaded, tap the Install button and follow any prompts to install the latest update.
  7. After the update is installed, verify if the SIM card issue is resolved.

If the mentioned solutions do not fix the problem, you might be experiencing signal issues from your carrier. It is recommended to contact your carrier to discuss the issue. If they report that their service is functioning normally, then the problem might be related to your phone’s hardware.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

41
    GA
    Gaturrive Oct 17, 2015

    The first thing I’ll do under such a situation is removing the SIM card and reinserting it.

    JK
    John Kilonzi Dec 3, 2015

    all those not working for me. on custom rom and my imei is intact. my device is galaxy trend plus GT-S7580. ariza patch is incompatible’

      KA
      K. Arrows Author Dec 4, 2015

      First and foremost, the Ariza patch only works on rooted phones, so it could be incompatible with your phone if it is not rooted. Secondly, as stated in the article, one of the three causes of this problem on Android Smartphones is faulty hardware. Faulty hardware could be the reason why none of the fixes in this article worked for you, and if that is the case, try replacing your SIM card with a new one. If that doesn’t fix your problem either, it would be best for you to, if possible, claim your Smartphone’s warranty or otherwise take it to your nearest service or repair center.

    SH
    Shuwana Jan 12, 2016

    None of these work because I was unable to search networks and unable to locate network mode to enable the the GSM only.

    RA
    raven Feb 16, 2016

    not working on my samsung galaxy s3 🙁

      KA
      K. Arrows Author Feb 17, 2016

      was it working before?

    NR
    notre_reine Mar 18, 2016

    [emergency calls only issue] i thought my service have been terminated, and finally i found and follow the solution and my service back to normal. just changing my network to 2G instead of 3G. btw i’m redmi 2 user, thx

    Reply
      EY
      Eyad Jun 20, 2016

      that’s not a solution as using 2G is a really bad idea , slow internet and sometimes the signal is very bad, 3G is faster and better
      My problem is that i’m not able to use 3G, every time i set my phone to 3G it works for 5mins then Emergency call appears . so i really advise u to find a better solution

    JT
    Jamie Tucker May 5, 2016

    Nome of these suggestions work for my MotoX

    AB
    Aditya Banerjee May 6, 2016

    The problem has been identified.
    The EFS Folder, which contains your device IMEI, Baseband version , controls bandwidth etc. Has been deleted or corrupted.
    Which means no mobile data or calls or message.
    And shows a message in recovery mode (Vol Up + Power + Home)
    “Dm-verity failed”
    Fix –
    If EFS exists but corrupted , try flashing stock firmware .
    If deleted, you need to give to Service center/Customer center.
    They will perform a hard reset and install stock firmware and also latest Andr
    oid version totally wiping data and cache too.
    And will assign new IMEI number and new EFS folder.
    So perform a full backup before proceeding.
    Thanks

    Reply
    DA
    dras arias Jun 6, 2016

    Hi there, apparently it worked for me ( I don’t want to get too excited). I have a Huawei phone and while I was changing cooked roms as it were clothes, it got broken (no wifi, mobile signal)…After two days of exhausting searching, i came up with the solution (using Mtk droid, fixing the imei and restoring my Dev files which I did not have). So i had imei but signal was veeery intermittent. Long story short, it was a matter of putting the network on gsm only…Thanks man, sometimes the solution is right in front of your nose…. Greetings from Peru!

    DB
    David Bolger Jul 2, 2016

    This may help someone. I had the same problem of “Emergency Call only” after doing a screen repair. The SIM card symbol with an exclamation mark remained on at the top of the screen also. My first thought was that I may have knocked a small chip off the board while removing connectors. Lucky for me this wasn’t the case! After further examination I found that one of the pins inside the SIM card slot that makes contact with the cards copper pads on the card was sitting a lot lower than the rest of them and was not making contact with the pad. Using a fine point tweezers I was able to carefully bend it back up to realign it with the others….popped the SIM back in and everything worked fine. It is difficult to see into the slot…. I used a magnifier with a built in light.
    So before you go down the route of wiping your phone and reinstalling the software have a peek into the slot.
    Hope this helps.

    Reply
      FS
      Fernando Serrano Aug 21, 2018

      David, this is happen now to me. I put some paper over the SIM card to push and hold harder and so far has not yet given service error or SIM. Excellent tip! So far, 2 days without any problem.
      But to prevent put the network on gsm only guys. Regards

      Reply
      FB
      Floyd Beck Apr 22, 2019

      I tried this also with a small stiff paper, like an index card, and small piece of tape. The phone restored my service thus far. It was going back and forth from Emerg Calls Only to No Serive to AT&T. Now, it is staying on AT&T. WOW.

    MW
    Marvin Woodworth Jul 6, 2016

    My Galaxy S7 said “Emergency Calls Only”. And that was into a long trip. Got home and took it to seller (Cricket). Told them the problem. The lady removed the SIM card and put it back in and it worked perfectly. The lady said that happens a lot when the phone gets out of range of a carrier. It just quits and starts saying “Emergency Calls Only”. That simple trick of removing the SIM card and putting it right back in fixes it every time for the lady.

    Reply
    AL
    ali Aug 29, 2016

    work on j7

    BG
    Bex Gornall Dec 31, 2016

    Hi got brand new s7 boxed on o2 got an unlock code f
    or access to any network so that worked well and i was able to use it on vodafone as i wanted to but after just 10hrs post unlock pin being entered it packed up ……still allows me data connection etc yet displays emergency calls only help please ??????bex

    RA
    raham Jan 25, 2017

    when i turn off wifi my cellular network change to emergency call only and no signals.. .. salution please
    cellular network type is IWLAN how can i fix this

    RA
    raham Jan 25, 2017

    when i turn off wifi my mobile cellular network also change to emergency call only.. please solve my problem…
    cellular network type: IWLAN.
    how can i fix this problem

    RK
    Ram Kumar Apr 19, 2017

    fix signal solution

    PH
    Paul Hacker Jul 16, 2017

    I bought a Huawei Honor 7 phone last year in Finland and successfully used it in Finland, the U.S. and back to Finland. This time, when I tried to use it on return to the U.S. I get an “emergency calls only” message. I first tried to use an AT &T sim card without success. Then several cards from H2o. I used MetroPcs or H2o before in the U.S. Any suggestions?

    NO
    normalerBuerger Oct 21, 2017

    Be warned from the Ariza patch !! It changed my valid emai to the invaild 004999010640000 one !!

    NO
    normalerBuerger Oct 21, 2017

    Be warned from the Ariza patch !! It changed my valid emai to the invaild 004999010640000 one !!

    TH
    TheAnimeFanatic Oct 21, 2017

    Danke Sehr!!!!

    MM
    Michelle Mitchell Oct 22, 2017

    hi,i have had my samsung galaxy now for 2 yrs without any problems, was with vodafone for years until decided to change last moth to a sim only deal with ee.for the last few weeks phone has been running fine (despite lack of ee showing on screen,) until tuesday when i discovered i can no longer make/receive calls or texts. every time i click on the call button a message pops up right away to say not registered on network. when i try a text it says currentlu unable to send your message,it will be sent when the network becomes available. i called ee who then sent me out a new sim,received on friday yet still had the same problem. another call today to ee, 3 hours long, we tried everything from soft reset to removing the sim,also tried in my partners phone ( the sim came up with the ee symbol on his phone but he was also unable to call me) and then doing a factory data reset . now my phone says emergency calls only at top of screen (it didnt before). there is also a message saying selected network (ee) unavailable. if i go into the phone it says , network unknown, mobile network type unknown, service state as out of service,mobile network state disconnected. im like a dog with a bone now lol there has to be something ive missed? is there any way at all this can be fixed so i can get back to making phone calls and sending/receiving texts. tried all the above except the ariza patch as when googled says it can be a security risk.any help greatfully received before phone is chucked out the window lol thank you in advance

    YG
    Yadav Golden May 8, 2019

    Hey will you provide me ariza patch for j7core i rooted it show no root

      SW
      Shane Warren Author Sep 13, 2019

      https://android-apk.org/ariza.patch/
      You can download it from the link above

    SB
    Scott G. Brown Jun 9, 2019

    Thank You Guys!

    JU
    junaid5133 Aug 25, 2019

    huawei p smart 2019
    Recently i changed the panel of the above mentioned smart phone..
    After changing i checked it and insert a sim spare in my valet. its (ufone) sim. then after some time i reset my phone.after reset only ufone sim i first inserted is working.any other sim i want to insert, there is no service or emergency calls only message displayes on the side of signal bars..
    kindly guide me what is this problem.

    SW
    Shane Warren Author Sep 5, 2019

    Have u tried the solutions mentioned in the article? if not please try them.

    PM
    Peter Matlala Jun 5, 2020

    hi.my samsung note 2, experience a ” no service or not registered on the network” only at my house but when i drive around the phone is okay. what could be a problem and how to fix this?

      SW
      Shane Warren Author Jun 5, 2020

      Most likely a signal issue, get in contact with the company get one of those signal boosters installed at your home or you can just change carriers

    KR
    Krissy Jul 10, 2020

    I need help my Oppo android needed and update so I did that and went to bed . Woke up phone was working and fine now all of a sudden it says SOS only I’m with Optus though my phone won’t let me manually search to a carrier. And advice on what to do ?

      SW
      Shane Warren Author Jul 11, 2020

      Put your phone in safe mode and check if it gets service.

    MF
    Metro Forensics Jan 27, 2021

    Solution 6 worked for me. I have a samsung galaxy a10e. I switched from Spectrum Mobile to Pure TalkUSA. Innitially, I would get the no sim card-emergency calls only. I tried the sim resetting, but did not work. I then tried solution 6-airplane mode on, wait 1 min, then off. Worked instantly! Thank you!

    DR
    Daniel Richards Jan 8, 2022

    my S21 Ultra has been randomly dropping service to the emergency call only thing, seams to happen when coming back into cell range, a QUICK toggle, like tap the airplane mode button then a second or 2 later tap it again and it starts working again, before I learned that trick I was going in and turning the SIM off then on again in the SIM Card Manager under the Connections menu, so the issue definitely appears to be SIM card related, gonna try going to Verizon and get them to replace the SIM card.

    Reply
    TV
    Thomas Volk Mar 15, 2022

    none of this options worked for me. The emergency calls only screen will not let me go to settings. These are dumb phones not smart phones

    SH
    Safdar Hussain Oct 12, 2022

    Reset the Mobile Settings because it’s resolved my “emergency calls only” issue

    RB
    Rajab Ali Bhatti Oct 23, 2022

    Hello, actually my phone is a Huawei mate 20 lite and I’ve faced an (emergency call only) SIM card problem, I have tried all methods but I can’t solve this problem. Let me know if you can help me.

    MZ
    Muhammad Zubyan Author Nov 3, 2022

    Contact your SIM Card provider if none of these fixed the issue you are facing, it’s possible that the SIM is being blocked by them.

    TZ
    Talish Zaibee Nov 11, 2022

    Thanks for sharing this information with us. Keep it up this work