How to Fix the Acer Touch Pad and Left Click Not Working

If the Acer touchpad and left-click function stop responding, users often find that the pointer becomes unresponsive or they are unable to click, leading to navigation issues on their device. This problem typically arises from incorrect driver configurations or hardware settings, such as a disabled touchpad mode. The most common cause is a driver malfunction or an accidental keypress, like F7, which disables the touchpad.

Other factors include corrupted system files, outdated drivers, or even physical hardware damage.

1. Enable the Touchpad with Keyboard and Control Panel

Sometimes, a simple keypress can fix the issue. On Acer laptops, the touchpad may be accidentally disabled with a function key like F7 or F12.

1. On most Acer laptops, press and hold the Fn key, then press F6 or F7 (keys with a touchpad icon). If this doesn’t work, try enabling the touchpad from the Control Panel:
2. Press Windows + R to open the Run prompt.
3. Type control.exe and press Enter.

   

4. Click Hardware and Sound, then select Mouse and Touchpad.

   

5. Choose Additional mouse settings and click on your device.
6. Ensure the touchpad is enabled.

2. Replace the Battery

Removing and reinserting the battery can fix touchpad issues by resetting the laptop’s hardware. This process forces a complete power-down, clearing any electrical charge or software glitches affecting the touchpad. When you reattach the battery and power up, it often resolves minor problems, including touchpad or left-click failures.

1. Ensure your laptop is on and the operating system has fully loaded.
2. Unplug your laptop’s charger.
3. Remove the battery.

   

4. Reinsert the battery, turn on the laptop, and check if the touchpad is working again.

3. Update Drivers Through the Acer Website

This issue might be caused by outdated or incompatible drivers, and downloading the latest drivers directly from Acer’s official website can help resolve it. Acer customizes these drivers for specific models, so getting the right update ensures that the touchpad works smoothly. By installing the updated driver, you can fix software conflicts that may be causing the left-click and touchpad to malfunction.

1. Visit the official Acer website to access necessary drivers and manuals for your device.
2. Enter your serial number, SNID, or model number on the drivers and manuals page. Alternatively, choose your device category, series, and model. You can also use the auto-detect feature by clicking ‘auto-detect my device information’ at the bottom and following the instructions.

   

3. Once entered, you’ll see options for Drivers, Documents, BIOS/Firmware. Select the ‘Driver’ drop-down menu to find drivers, including the touchpad driver for Windows 7 and up.

4. Change Touchpad Settings from BIOS

In some cases, the error might occur if the Acer Touchpad is set to use advanced configuration for its drivers. Therefore, we will disable the Touchpad’s Advanced Configuration and set it to basic.

1. Restart your computer and press “F1” or “Del” before it boots to enter the BIOS.
2. Navigate to the “Main” tab using the Right Arrow key.
3. Highlight “Touchpad” with the Down Arrow key and press Enter.
4. Select “Basic” and save changes.

   

5. Boot into Windows and check if the issue is resolved.

5. Change Primary Button

Some users have resolved the issue by temporarily switching the mouse button settings in the Control Panel and then reverting back to the left click. This process refreshes the mouse configuration and can help clear up any glitches.

1. Press Windows + R to open the Run prompt.
2. Type control.exe and press Enter.

   

3. Click Hardware and Sound, then select Mouse.
4. Check Switch Primary and Secondary Buttons.

   

5. Click Apply to save changes.
6. After a moment, repeat the process and uncheck the box.
7. Verify if the issue is resolved.

6. Clean the Dirt in Touchpad

In some instances, dirt and debris can accumulate under the touchpad. If your touchpad button is separate from the touchpad surface, as found on some laptops with a uniform touchpad design, you can gently insert a small pin under the left-click button and lift it slightly. Then, use a can of compressed air to blow underneath the button, clearing out any debris.