SOLVED: File Explorer Not Loading or Loading Slowly After Windows 10 Upgrade

After upgrading from an older version of Windows to Windows 10, quite a few users started experiencing an issue with File Explorer where File Explorer would either simply not load anything or load data at an incredibly slow pace, often resulting in only a small part of the data being loaded. This was an issue that plagued quite a lot of Windows users who upgraded to Windows 10 from older versions of the Operating System.

File Explorer Not Loading or Loading Slowly

Microsoft didn’t officially respond to the File Explorer issues. Even in forums, the moderators were suggesting general methods which included reset Windows. However, according to our research, there are numerous other techniques that you can use to bypass the error message.

Solution 1: Disabling Windows Search

Thanks to the hard work and dedication of a couple of the Windows 10 users who were affected by this problem in the past, the culprit was found to be the Windows Search service that would start automatically every time affected users’ computers booted up and they logged into them. That being the case, the simple solution to this problem is to disable the Windows Search service. However, disabling the Windows Search service can have a couple of pretty serious consequences – even though the Search feature in File Explorer works perfectly fine following the disabling of the Windows Search service, the Search bar in the Taskbar no longer works, along with a few Cortana features.

In order to inhibit the Windows Search service from starting up every time you boot your computer up and log in to it so that you can ultimately resolve this problem, you need to:

  1. Hold the Windows Logo key + R to open up a Run dialog.
  2. Type msconfig into the Run dialog and press Enter.
  3. In the System Configuration window, navigate to the Services
  4. Scroll down the list of services, looking for a service named Windows Search with hawk-like eyes.
  5. Once you locate the Windows Search service, simply uncheck the checkbox beside it, and doing so will effectively disable
  6. Click on Apply.
  7. Click on OK.
  8. Close the System Configuration
  9. When prompted to decide whether or not you would like to restart your computer now or at a later time to have the changes take effect, click on Restart to restart your computer immediately.file explorer slow
  10. Once your computer boots up, the Windows Search service will not start automatically and you should no longer experience any issues with File Explorer loading very slowly or not loading at all.

Solution 2: Disabling OneDrive

OneDrive is a cloud platform that is owned by Microsoft and is usually integrated from the start in Windows operating systems. It offers users to directly store their files on the cloud by placing files/folders in the OneDrive folder present in the File Explorer.


Since the File Explorer indexes the OneDrive folders as well, there is a possibility that OneDrive is bottlenecking the process. This was the case in numerous workstations of different users. Here, you can Disable OneDrive and then try loading the File Explorer after power cycling your computer. If this helps, you can keep OneDrive disabled.

Note: You will be required to enter your credentials again after you log back in so make sure you have them at hand.

Solution 3: Changing Optimization

Windows offers users to optimize their folders population speed and search activity by optimizing the fetching process of different files and folders of some type. This helps the File Explorer in loading up and also speeds up the access. However, if the wrong optimization is set, you will experience issues with lots of loading time. In this solution, we will navigate to the problematic folder and change its optimization.

  1. Press Windows + E to launch the File Explorer. If it slow, let it load up once even if it takes several minutes.
  2. Now, locate the problematic folder and open it.
  3. Right-click on any empty space and select Customize this folder.
    Customize this folder – Folder options
  4. Now, underneath the heading of Optimize this folder, select General. You may also check the option to make the changes to all subfolders.
    Changing Optimize settings
  5. Save changes and exit. Restart your computer and check if the problem is solved.

Solution 4: Replacing Date Created Column

Windows File Explorer has several different columns available which are listed down whenever you launch the application. This includes name, date, size, etc. However, numerous users have the column of Date. The Date is not present in the file system metadata but has to be extracted from each individual file which in turn slows down the File Explorer. Here, we will replace the column of Date with Date modified and see if this fixes the problem.

  1. Press Windows + E to launch the File Explorer.
  2. Right-click on any column heading and select More.
    Additional options – File Explorer
  3. Now, uncheck the option of Date and check the option of Date modified. Save changes and exit.
    Disabling Date Coliumn – File Explorer
  4. Restart your computer and check if the problem is resolved for good.

Solution 5: Running Search and Indexing Troubleshooter

If the above workarounds don’t work, it probably means that there is some issue with the search and indexing module on your computer. The search and indexing module is responsible for populating the Windows Explorer with files and folders. If itself is not working properly, it will take a lot of time for File Explorer to populate.

Windows has a set of different troubleshooters that automatically assess all the relevant processes in your computer and resets them if needed. We will run the search and indexing troubleshooter in this solution.

  1. Press Windows + I to launch Settings and then click on Update and Security.
  2. Now, select Troubleshoot from the left navigation bar, scroll down and click on Search and Indexing.
    Search and Indexing Troubleshooter
  3. Follow the steps listed in the wizard and see if the problem is resolved for good.

Solution 6: Running SFC/DISM Scans

If none of the above methods work, there might be a possibility that your system has corrupt files or modules which are causing issues with the File Explorer and forcing it to load so slow. System File Checker is an in-built utility in Windows 10 which allows users to scan their system files and replace all corrupt files (if any).

Run an SFC scan followed by DISM. You may be required to run the SFC scan numerous times until all the errors are eradicated from the system. Restart your computer after this is done and check if the problem is solved.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.