How to Fix “Verification Required” Screen on Discord

The “Verification Required” screen in Discord appears when the platform detects activity that differs from your usual behavior. This automated security measure is designed to protect both your account and the wider community. It temporarily restricts access to chats and servers until ownership is verified through a valid method, such as email confirmation or phone verification.

Once verification is complete, your full access to servers and chats is automatically restored. If the verification email never arrives or the confirmation button fails to work, the issue usually relates to email delivery blocks, expired links, or a browser session conflict.

Now that you know the causes of this error, let’s go through the solutions step by step.

Tip: Sometimes, the warning is only a temporary pop-up after logging in. Pressing ESC may close the message and allow your session to continue normally.

1. Verify Phone Number

Try verifying your account using an email address or phone number. Discord often requires phone verification after certain security triggers. Adding a number confirms that your account is legitimate and used by a real person rather than an automated bot, which helps prevent spam-related security flags.

1. Click on Verify by Phone.
2. Enter your phone number and confirm it using the code sent to your device.
3. If you don’t receive the code, follow the next steps below.

Wait for Rate-Limit Reset

The waiting period for a rate limit to clear usually ranges between 15 minutes and 1 hour, depending on how many verification attempts were made. In some cases, it may extend up to 24 hours before the restriction resets completely.

After 24 hours:

1. Close Discord and avoid any further actions for a while.
2. Wait a few hours to ensure the timer resets.
3. Log back in and check if the verification screen has disappeared.

2. Use a Postpaid Phone Number

Discord often rejects prepaid or virtual numbers since they’re frequently associated with spam or temporary accounts. Using a postpaid number from a verified carrier increases the chance of successful verification.

1. Open User Settings.
2. Go to My Account > Add Phone Number.
3. Enter a valid postpaid number and verify it using the received code.
4. Once verified, the verification block should be lifted automatically.

3. Disable VPN

If a VPN is active, Discord may detect your connection as coming from a different region or unknown location, which can interfere with verification. Disabling the VPN helps establish a direct connection with Discord’s servers, allowing your identity to be verified correctly.

1. Disconnect any active VPN connection.
2. Restart Discord and try verifying your phone number again.

4. Clear App Cache

If the same error persists after disabling your VPN, stored cache data might be interfering with Discord’s verification process. Clearing the cache removes any corrupted files, allowing Discord to reload fresh data.

4.1. On PC

1. Press Windows + R, type %appdata%, and press Enter.
2. Open the Discord folder.
3. Right-click and delete the following folders:

   Cache, Code Cache, and GPUCache

   

4. Restart Discord and check if the verification prompt disappears.

4.2. On Phone

1. Long-press the Discord icon and tap the App Info icon.
2. Tap on Storage.
3. Select Clear Cache.

5. Verify in a Private Tab

Cached data in the Discord app or browser can sometimes interfere with the verification process. Using an incognito or private window ensures a clean environment without saved cookies or sessions, helping complete verification successfully.

1. Open a private window by pressing CTRL + SHIFT + N or right-click the link and choose Open in InPrivate Window.
2. Go to discord.com/login.
3. Log in and complete the verification process there.
4. Once verified, reopen the Discord app and continue using it as usual.

6. Contact Support

If none of the above solutions work, reaching out to Discord Support is the next best step. Their team can verify ownership and remove the restriction once they confirm your identity.

1. Visit the Discord Support page.
2. Fill out the form with your account details and describe the issue clearly.
3. Wait for their response and follow the instructions they provide.