How to Fix the Buffering Problem in Clipchamp?

The “Buffering problem” in Clipchamp usually occurs when you load a project with large or unsupported media files. It often happens when you add .MOV, .MKV videos, or HEIC photos to the timeline, as these formats take longer to process and are not fully supported by Clipchamp.

• .MKV: Open-source video format that often contains multiple audio/video tracks and subtitles.
• .MOV: Apple video format used on iPhones and Macs, often with codecs like ProRes or HEVC, which Clipchamp doesn’t fully support.
• HEIC: Default photo format on iPhones, offering high quality at smaller file sizes.

To fix buffering, convert these files to .MP4 (for videos) or JPEG/PNG (for photos).

1. Convert MOV Files to MP4

Clipchamp works best with MP4 videos using the H.264 codec. Converting your MOV files reduces processing time and prevents buffering.

1. Download and install VLC media player.
2. Open VLC > Media > Convert / Save.
3. Click Add… to select your MOV file, then click Convert / Save.
4. In Profile, select Video – H.264 + MP3 (MP4).
5. Click the gear icon > Audio codec > check Keep original audio track, then click Save.
6. Choose a save location and click Start to begin conversion.
7. After conversion, right-click the converted video, go to Properties, and confirm the format.
8. Import the converted MP4 into Clipchamp and check if the buffering is resolved.

2. Convert HEIC Photos to JPEG

Clipchamp fully supports JPEG images, which load and render faster than HEIC files.

1. Go to HEIC to JPEG.
2. Upload your HEIC photos and download the converted JPEG versions.
3. Import the JPEG files into Clipchamp and check if the buffering is resolved.