Canon MG5220 Not Printing Black Ink

The Canon MG5220 might not print black ink, causing documents to have missing or faded black text. This problem usually happens because the print head nozzles are clogged, blocking the black ink. It often occurs when the printer isn’t used often, leading to ink drying and clogging, or when using non-original cartridges that might not match Canon’s standards.

To begin the cleaning process, follow the steps below:

  1. Turn on the printer.
  2. Ensure that there are 5 or more A4-sized papers in the tray.
  3. Open the paper output tray (B) and the output tray extension (A).output-tray
  4. Start the cleaning process by selecting Setup on the printer’s panel. To select setup, press the tools/wrench icon .
  5. Use the arrow keys to locate and select the Maintenance Menu G0070718 and then press OK to enter.
  6. Select ‘Deep Cleaning‘ and press the OK button.G0081963
  7. Confirm your selection by choosing YES and then pressing the OK button. This will initiate the cleaning process; please wait until it finishes before performing any other operations. It usually takes about 3 minutes.
  8. After you see the pattern print confirmation on the screen, press OK.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

25
    CN
    Chale Nafus Feb 4, 2020

    Most helpful advice for deep cleaning the printer heads. Easy to understand and initiate.
    Worked perfectly. Thanks.

    SW
    Shane Warren Author Feb 24, 2020

    Printing any other color maybe

    SA
    saylor1230 Feb 24, 2020

    i deep cleaned twice. every other color works fine, except black. and i have both the BK and the PGBK cartridges in there. now what?

      SW
      Shane Warren Author Feb 29, 2020

      Maybe there is hardware damage? have you checked for any damage to the print heads?

    SW
    Shane Warren Author Feb 29, 2020

    Maybe there is physical damage to the printer heads? have you checked for that?

      MA
      Marcelle Apr 14, 2020

      How do you check for this? and what would cause it to ‘suddenly’ be damaged? it was literally working fine 5 minutes ago

        SW
        Shane Warren Author Apr 17, 2020

        You can check by opening the cover and looking at them. It can get damaged suddenly or gradually it varies from situation to situation.

      BL
      Beth Larsen Feb 28, 2021

      Why would color print fine, then?

    KT
    Krista Todd Apr 24, 2020

    Did you ever get a clear answer on how to repair this? I am having the same problem with my printer and have ran through all of the troubleshooting suggestions.

      SW
      Shane Warren Author Apr 25, 2020

      Might just be a hardware issue due to which the printer requires service.

    SW
    Shane Warren Author Apr 26, 2020

    I’m sorry if your post was deleted. The issue is most likely hardware related for you at this point

    SW
    Shane Warren Author Apr 26, 2020

    There is always a possibility of a hardware failure and that is generally accepted that if the issue isn’t fixed by convenient methods, it needs to be addressed by checking for hardware faults.

      EM
      emily Jun 17, 2020

      Dang, sure is a lot of “hardware failures”. What does that say about your product?

        SW
        Shane Warren Author Jun 18, 2020

        Now our product sir, we are just a blog trying to help people with this issue.

    BO
    Bobbie Jun 30, 2020

    does it print the confirmation after cleaning automatically?

      SW
      Shane Warren Author Jul 3, 2020

      i think it should

    SA
    Sherryll Mendoza-Calaguan Alip Feb 7, 2021

    Hi! After i did the deep cleaning, still no black printing. How to fix this dear?

      MZ
      Muhammad Zubyan Author Feb 9, 2021

      It can be the hardware issue, have you tried cleaning the print heads?

        TF
        Tim Foote Feb 24, 2021

        seems more like a driver issue. I have the same issue.

    SH
    Shalom Jul 1, 2021

    iT WORKED FOR ME AFTER ONE DEEP CLEAN, THANKS

      CF
      Chubby FIRE Jul 14, 2021

      Same here 🙂

    KA
    Kawshalya Oct 5, 2021

    Thank you very much. It worked.

    CH
    cheetoh32 Sep 28, 2022

    All these forums saying run the deep clean on the printer, put in new cartridges, restart the printer, etc. as if we hadn’t tried all that… My Canon MG5720 just started printing black again after I wiped all the nozzles off with a paper towel.

    Reply
    RA
    Rajesh Jan 23, 2023

    Thank You… It worked… Jan 2023

    RA
    Rajesh Jan 23, 2023

    Thank You. It worked.. Jan 2023