How to Fix One or More Network Protocols are Missing on this Computer Error?

One or more network protocols are missing on this computer error occurs only when attempting to troubleshoot the network, and occurs because the Windows socket entries required for network connectivity are corrupted or missing.

Below, we have outlined some factors that may cause this error:

  • Enabled IPv6: IPv6 is the successor to internet protocol version 4. Affected users have reported that IPv6 is the reason for this error in many cases.
  • Corrupted Network Drivers: Network drivers with corrupted files or components can prevent the network from functioning properly, resulting in connectivity and stability issues unless the network driver is reinstalled.
  • Misconfigured Network Configuration: Proper network configurations are necessary for a stable internet connection. You’ll encounter this error if the network configurations are misconfigured, whether through human error or interference from third-party applications.
  • 802.11b+g+n set as Wireless Mode: The wireless mode on your network router determines which devices can connect to the WAP for optimal stability and connectivity. Several users have resolved this error by changing their wireless mode to 802.11g.

1. Disable IPv6

Disabling IPv6 addresses a potential incompatibility or misconfiguration that may exist between your computer and the network infrastructure. Although IPv6 is designed to succeed IPv4 with improved capabilities, some networks still primarily rely on the older IPv4 architecture.

By turning off IPv6 on your computer, it simplifies the connection process, steering clear of potential conflicts and allowing your system to communicate more efficiently using just IPv4. This practical simplification might be the key to restoring your network connectivity.

  1. Open Settings and go to Network & Internet.
  2. Scroll down and click on Change Adapter Options.
    Click Change Adapter Settings
  3. Right-click on the current connection and select Properties.
    Click Properties
  4. Uncheck Internet Protocol Version 6 (TCP/IPv6) and then click OK.
    Disabling IPv6
  5. Test to see if the error has been resolved.

2. Re-Enable Adapter

This action can often resolve problematic internet connections because it prompts your computer to re-establish communication with the router, renew IP addresses, and resolve any temporary conflicts that might have caused the adapter to fall out of sync with network protocols. Basically, it can clear up the digital cobwebs and get your network running smoothly once more.

  1. Press the Win key and type Control Panel.
  2. Navigate to Network & Internet and click on Network and Sharing Center.
  3. Click on Change Adapter Settings.
    Navigate to Adapter Settings
  4. Right-click on the network adapter and select Disable, then Enable.
    Disabling and Enabling Network Adapter
  5. Verify if the error is resolved.

3. Reset Winsock

The Winsock, short for Windows Socket, is a technical specification detailing how Windows network software should access network services, especially TCP/IP. When you reset it, you’re essentially clearing any remaining or incorrect configurations that could be blocking your connection to the internet, thus potentially fixing the error.

  1. Click on the Start Menu or press the Win key, then type Command Prompt.
  2. Right-click on the Command Prompt and select Run As Administrator.
  3. Copy and paste the following command into the terminal:
    netsh winsock reset

  4. Press Enter and restart the computer to see if the issue is resolved.

4. Reinstall TCP/IP

This fundamental set of protocols manages the transfer of data across network boundaries, making sure that packets of information find their way to the correct destination. When TCP/IP configurations become corrupt, reinstating this protocol from scratch can act as a new start, essentially eliminating any incorrect settings or corruption that might have been disrupting your connection.

This fresh start for network communication protocols often resolves connectivity issues and resolves troublesome errors, like the one we’re addressing.

  1. Go to the Control Panel and navigate to Network and Internet > Network and Sharing Center.
  2. Click on Change Adapter Settings.
    Go to Adapter Settings
  3. Right-click the network adapter and select Properties.
    Open Properties
  4. Click Install, choose Protocol, then click Add.
  5. Choose Have Disk, then click Browse.
  6. Adding a New Protocol
  7. Navigate to

    Selecting Directory

  8. Confirm the selection by clicking OK.
  9. Select Internet Protocol (TCP/IP) – Tunnels and confirm with OK.
  10. If you encounter an error message such as “Could Not Add The Requested Feature”:
  11. Open the Run window using the Win + R keys.
  12. Type regedit and hit OK.Opening Registry Editor
  13. Navigate to the following path:
  14. In the right pane, right-click on Paths and select Delete.
  15. Attempt the previous steps again and check for resolution of the issue.

5. Reset Network Settings Via Command Prompt

Misconfigured network settings can produce this error. Properly configured network connections are more stable and reliable, so it’s essential to check for incorrect DNS or proxy settings, as they can disrupt internet connectivity. You can reset network settings by following the steps in this article.

  1. Open the Start Menu and search for Command Prompt.
  2. Right-click on the result and select Run As Administrator.
  3. Enter the following commands one at a time, pressing Enter after each command:
    ipconfig /flushdns
    ipconfig /registerdns
    ipconfig /release
    ipconfig /renew
    netsh winsock reset catalog
    netsh int ipv4 reset reset.log
    netsh int ipv6 reset reset.log
    shutdown /r
  4. After executing these commands, verify if the issue has been resolved.

6. Reinstall Network Driver

When you reinstall the network driver, you’re basically giving your computer’s networking capabilities a fresh start. Network drivers are the software intermediaries that facilitate communication between your operating system and the hardware—like Ethernet cards or wireless adapters. When these drivers are outdated, missing, or corrupted, network performance can be seriously impacted, leading to errors.

By removing the current driver and then allowing the system to install a fresh copy upon reboot, you address any issues that may have been caused by corruption or incompatibility in the driver software. This can resolve underlying problems and restore your computer’s ability to communicate properly with network protocols, ultimately fixing connectivity issues.

  1. Right-click on the Start Menu and select Device Manager.
  2. In Device Manager, right-click on the network adapter and select Uninstall Device. Then, restart your computer to allow the driver to be reinstalled.
  3. Once rebooted, check if the error has been resolved.

7. Uninstall Third-Party Antivirus

Third-Party Antivirus’s often come with their layered network drivers and firewall settings that may accidentally disrupt normal internet connectivity by blocking necessary communication ports or changing network configurations. By uninstalling non-essential antivirus programs, you eliminate any such conflicts, potentially restoring smooth network operation and resolving the error message concerning missing network protocols.

If the issue continues, you may need to consider disabling Windows Defender

  1. Click on the Start Menu and type appwiz.cpl to open the Programs and Features in the Control Panel.
  2. From there, find the third-party antivirus software, right-click it, and select Uninstall.
  3. Verify if the issue still occurs after the uninstallation.

8. Change Wireless Mode to 802.11g

The 802.11g standard operates at a 2.4GHz frequency, which is compatible with most wireless devices. By enforcing this mode, you streamline the communication protocol, potentially bypassing interference and compatibility issues that could arise with mixed-mode settings.

This focused approach often helps in stabilizing your network connection, thereby rectifying the protocol error and improving your device’s ability to communicate effectively over Wi-Fi.

  1. Open a web browser and enter your router’s IP address to access the admin panel.
    Note: If you don’t know the router IP address, use the ipconfig command in the Command Prompt to find the Default Gateway, then enter it in the browser.
  2. Locate the Wireless Mode or similar option and change it to 802.11g.
  3. Click Save and then check if the error is fixed.

Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.