How to Fix has stopped?

The most common trigger for has stopped is often related to problems with the media storage system, especially when changes are made to storage options or if there’s corrupt data within the media storage. Other contributing factors can include issues with the SD card, such as corrupted files or improper formatting, as well as conflicts arising from recent updates or app installations.


Additional insights suggest that this error can appear more frequently when using external storage, like SD cards, especially if they are not correctly formatted or are nearing capacity limits.

1. Clear Cache and Data

Clearing cache and data refreshes the core services that handle media and app interactions by removing any temporary files that could be causing issues. Basically, clearing the cache and data resolves glitches by discarding outdated or corrupted information, allowing your Android to recreate fresh, error-free data on restart.

  1. Navigate to Settings > Apps . Scroll down and find Google Play Services > Storage, then clear the cache for this service.
  2. Next, scroll down to locate Google Play Store > Storage, and also clear the cache and data for this app.
  3. Now, Open Google Play. Upon receiving an error, select OK.
  4. Turn off your device by holding the power button and selecting Shut Down or Reboot.
  5. Check if the issue persists.

2. Reset App Preferences

Resetting app preferences restores your apps to their default settings without deleting any app data – imagine it as giving your apps a clean slate. It can re-enable apps that have been disabled, reset default apps for actions, and reset background data restrictions for apps, among other things.

By doing this, if any previously modified settings were accidentally causing the error, they will be undone, potentially clearing the error and restoring normal function.

  1. Open the settings on your phone.
  2. Look for Application Manager or Apps. Different phones may vary in terminology.
  3. In front of the various applications listed, look for the menu (on the upper right side for many phones, or accessible via the menu button).
  4. Select Reset App Preferences. By doing so, your issue may be resolved.


3. Clear Contacts and Contact Storage

When you clear the Contacts and Contact Storage, you’re basically resetting a core part of your Android’s internal database, which can resolve conflicts that may have occurred due to synchronization issues with your Google account.

Such conflicts can accidentally disrupt the media process, and by clearing and refreshing your contacts, you eliminate a potential source of the error, allowing your device to operate smoothly without the persistent pop-up message. Remember to back up your contacts before proceeding with this fix to avoid losing any important information.

  1. Open Settings on your phone.
  2. Find Application Manager or Apps. The precise naming may differ depending on the phone.
  3. Locate the Contacts application among the listed apps and click on it.
  4. Click on the option labeled Storage.
  5. Proceed to clear data and clear cache, which should hopefully solve the problem.



Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.