How to Fix AirPods Error “Connection Failed”?

AirPods users may encounter the “Connection Failed” error, which occurs when the pairing process between the AirPods and a device is unsuccessful. This issue is often caused by temporary Bluetooth glitches or outdated firmware.
 
Other contributing factors include incorrect settings, interference from other wireless devices, or the AirPods being linked to a different Apple ID. Ensuring your AirPods are fully charged, close to your device, and properly configured can help prevent connection failures.
AirPods Connection Failed

As it turns out, there are different issues you may encounter while using your AirPods, such as the AirPods microphone not working and more. While these issues may be rare, there is still a chance of them occurring. As we have mentioned, typically the pairing between your AirPods and phone fails because the general instructions are not followed. In some rare cases, your network settings can also result in the problem, in which case you will simply have to reset them. With that said, let us get started and show you the different methods you can use to resolve the issue.

Keep Case Lid Open

To connect your AirPods with your phone, you need to ensure that the charging case lid is open and the AirPods are inside the case. As it turns out, some users have been experiencing the problem because they try to pair their AirPods incorrectly. Keeping the charging case lid open is one of the most important requirement for pairing your AirPods. Thus, you should keep the lid open during the whole process, as closing it before the connection is completed can cause the error message in question.

AirPods Case

Forget AirPods

Another way to resolve the problem is by establishing a new connection with your AirPods. To do this, you will have to forget your AirPods so that the old cache stored on your phone is deleted. When you pair the devices again, a new connection will be established, likely resolving the issue. This has also been reported by other users facing a similar issue.

  1. Put your AirPods inside the charging case and close the lid. Then, wait for around 30 seconds.
  2. After that, open the Settings app and navigate to Bluetooth.
  3. Tap on the info icon (i) next to your AirPods.
    Navigating to AirPods Bluetooth Info
  4. On the next screen, tap the Forget This Device option.
    Forgetting AirPods
  5. Once done, reopen the lid of the case and connect your AirPods. See if that resolves the issue. 

Reset AirPods

If you are still facing the error message while connecting to your AirPods, you can try resetting your AirPods to see if that fixes the problem. However, to do this, you will first need to forget the AirPods on your device. Follow the above method to forget your AirPods without reconnecting again. Once you have done that, follow the instructions below:

  1. With your AirPods unpaired, put them in the case and close the lid. Wait for around 30 seconds.
  2. After that, open the lid.
    AirPods Case
  3. On the back of the case, press and hold down the setup button until the status light flashes a few times. After that, it should start flashing white continuously.
    AirPods Setup Button
  4. Once done, your AirPods have been reset. Try connecting again to see if the error still persists. 

Reset Network Settings

Finally, if none of the above methods has fixed the problem for you, it is very likely that your phone’s network settings may be causing the issue. If this case is applicable, you will have to reset your network settings. Doing so will reset your network settings back to their default values and clear the old cache. This should clear your Bluetooth cache, allowing you to connect to your AirPods without any issues. 

  1. To start, open the Settings app on your device.
  2. In the Settings app, navigate to General.
    Navigating to General
  3. There, tap on the Reset option.
    Navigating to Reset
  4. Finally, on the Reset screen, tap the Reset Network Settings option.
    Resetting Network Settings
  5. Once you have done that, try connecting to your AirPods again to see if the problem goes away.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.