Some Windows users have encountered the error 0x80070020 while trying to perform a Windows update. The update fails any time an attempt is made to install an update.
This issue usually occurs if a program is interfering with the automatic update process. For example, antivirus programs with real-time scanning can interfere with the automatic update process.
In this article, we’ll learn how to solve this problem by providing a couple of solutions appropriate for dealing with error code 0x80070020 in Windows 10 which includes resetting Windows Update components and running the Windows Update troubleshooter.
Method 1: Running the Windows Update Troubleshooter
The Windows Update troubleshooter is built-in diagnostic tool which help you identify any potential issues related to Windows Update on your PC.
- Press Windows + I to open Windows Settings.
- Navigate to Update and security > Troubleshoot, select Windows Update and finally Run the troubleshooter.
- Wait while the troubleshooter scans for issues with Windows Update and follow the prompts to fix the issue.
- Try running Windows Update again to confirm if the error 0x80070020 has been fixed.
Method 2: Resetting Windows Update Components
- Open an elevated command prompt by pressing the Start button, typing cmd and then opening as a administrator.
- In the elevated command prompt type the following commands to stop the following Windows Update related services. Press Enter after each command:net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
- Rename the softwaredistribution folder backup copies. This can be done by entering the following commands:ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
- Restart the BITS, Cryptographic, MSI Installer and the Windows Update Services you stopped earlier using these commands:net start bits
net start wuauserv
net start msiserver
net start cryptsvc
- Restart your PC and check if Windows Update stops producing the error when you try to update.