FIX: Windows Defender Scan Error 0x70080015

There are different types of scans that you can do on your DVD drive using windows defender. This includes quick scans, full scans and custom scans. However, there might arise an error coded 0x70080015 that terminates your custom scan, be it on a command prompt, windows powershell or a graphical user interface of your windows defender.

What does this error mean, and how can the problem be resolved. This article seeks to give you these answers. We will explain why this error occurs and give you a simple guide on how you can fix this issue.

What is error 0x70080015?

This error is not defined by Microsoft in their errors catalog, but according to user reports this code is related to error code 0x8007005 which is usually a ‘general access denied’ error. So if windows defender cannot access your DVD drive, what might be the problem? There is a high probability that your drivers might be malfunctioning. Here are the reasons that might be denying windows defender access to your DVD RW drive. The scan on the DVD RW won’t initiate because:

  • Windows cannot start the DVD RW hardware device because its configuration information (in the registry) is incomplete or damaged.
  • The DVD RW device is not working properly because Windows cannot load the drivers required for this device.
  • A driver (service) for the DVD RW device has been disabled. An alternate driver may be providing this functionality but might not be compatible with your DVD RW drive or the version of windows you are running.
  • Windows cannot load the DVD RW device driver for this hardware. The driver may be corrupted or missing.
  • Windows successfully loaded the DVD RW device driver for this hardware but cannot find the hardware device.

These issues usually occur after an upgrade on Windows, after you install or uninstall CD or DVD recording programs (that then proceed to remove the device drivers or leave the registry damaged or incomplete) or when you uninstall Microsoft Digital Image.

Here are the methods on how you can resolve this issue. If one method does not work for you, try the next. These methods can be used to solve other several DVD RW device problems.

Method 1: Use the Hardware and Devices troubleshooter

This method will find devices that are not functioning or are functioning incorrectly and resolve the issue. It is advisable to have an internet connection for this step so that the troubleshooter can search for the latest drivers online. To open the Hardware and Devices troubleshooter, follow these steps:

  1. Press the Windows logo key + R to open the Run dialog box.
  2. Type control in the Run dialog box, then press Enter.
  3. In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting.
  4. Under the Hardware and Sound item, click Configure a device. If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation.
  5. Press Next and let the troubleshooter scan for problems. Fix all emerging problems.

If your problem is not solved, try the next resolution.

Method 2: Fix corrupted registry entries

This will fix your registry in case it is corrupted. For this method, you must be logged in as an administrator. We will look for these keys (LowerFilters and UpperFilters). If they are absent then the registry is likely to be okay.

  1. Press the Windows logo key + R to open the Run dialog box.
  2. Type regedit in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters. (If you do not see UpperFilters, go to the next step)
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

Note: If you do not see the LowerFilters or UpperFilters registry entry, go to the next method.

  1. On the Edit menu, click Delete.
  2. When you are prompted to confirm the deletion, click Yes.
  3. Exit Registry Editor.
  4. Restart the computer.

After trying this method, some apps, such as CD or DVD recording software, might not work correctly. If so, try uninstalling and reinstalling the affected app.

Method 3: Reinstall the DVD RW drivers

Reinstalling the drivers might fix a corrupt registry, or bad drivers.

  1. Press the Windows logo key + R to open the Run dialog box.
  2. Type devmgmt.msc in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
  3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
  4. When you are prompted to confirm that you want to remove the device, click OK.
  5. Run the troubleshooter in Method 1 to reinstall the CD drivers again. You can also simply Restart the computer; the drivers will install when the computer boots.

Method 4: Remove and reinstall IDE/ATAPI drivers

IDE/ATAPI is what controls the information flowing to and from the DVD RW device. If their drivers might be the issue, here is how to fix them:

  1. Press the Windows logo key + R to open the Run dialog box.
  2. Type devmgmt.msc in the Run dialog box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
  3. Click on the View menu. Choose Show Hidden Devices.
  4. Expand IDE/ATAPI Controllers, and then:
  • Select and right-click ATA Channel 0, and then click Uninstall
  • Select and right-click ATA Channel 1, and then click Uninstall
  • Select and right-click Standard Dual Channel PCI IDE Controller, and then click Uninstall
  • If there are additional entries, right-click them and then choose Uninstall
  1. Run the troubleshooter in method 1 to reinstall the devices or reboot your computer; after the computer restarts, the drivers will be automatically installed.

Method 5: Create a registry subkey

In case you are being denied access to the DVD RW drive by the registry, this method will create a subkey that will allow access. Follow this steps:

  1. Press the Windows logo key + R to open the Run box.
  2. Type regedit in the Run box, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow
  3. In the navigation pane, locate the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi

  1. Right-click atapi, point to New, then click Key.
  2. Type Controller0, and then press Enter.
  3. Right-click Controller0, point to New, and then click DWORD(32-bit) Value .
  4. Type EnumDevice1, and then press Enter.
  5. Right-click EnumDevice1, click Modify….
  6. Type 1 in the Value data box, and then click OK.
  7. Exit Registry Editor.
  8. Restart the computer.

It might also be likely that your device was disabled in the bios. Contact your manufacturer on how to toggle the drive. Also verify with the manufacturer that the chipset drivers for the device are current and available for your updated system.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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FIX: Windows Defender Scan Error 0x70080015

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