Windows 10 PCs Reportedly Hit By Generic USB Drive Icon Bug, Here’s A Workaround

Microsoft regularly rolls out Windows 10 updates to fix existing issues for its users. Despite all of Microsoft’s efforts, Windows 10 is still considered to be the buggiest version in the history of Windows. Recently, another Windows 10 bug has caused havoc by breaking USB drives.

The forum reports suggest that a generic device icon has now started to appear on all of the USB drives connected to the Windows PCs. Moreover, when the users try to remove the external USB drive, the system shows the Remove device option rather than Eject External USB.

Notably, the usual behavior was reported by several users on different online forums [1,2,3,4]. Almost all the users reported that the generic device icon suddenly started to appear in Windows Explorer.

Fortunately, the bug didn’t affect the functionality of the USB device. One of the affected users described the problem on the Reddit forum:

“As of today, flash drives in Explorer now appear with this box icon instead of the normal flash drive icon on my desktop PC. It started after the latest October cumulative update was installed. Is anyone else seeing this? I’ve seen odd behavior from explorer before that goes away with a restart, but this one has been persistent.”

Windows 10 Wrong USB Drive Icon
Generic USB Drive Icon

No Official Confirmation From Microsoft

The impact of this issue forced users to investigate the issue. Initially, people thought a nasty virus has infected their systems. But a large number of user reports proved that it’s simply a bug that is probably introduced by October 2019 Patch Tuesday Updates released last month.

Windows 10 users were of the opinion that a cumulative update (KB4517389) which was released on October 8 is responsible for the bug. However, it seems like the problem is not limited to systems running the latest version of Windows 10. It affected devices with Windows 10 version 1803, Windows 7 and Windows 8.1 as well.

As a quick reminder, whenever you plug in a new device on your system, it downloads “requests Metadata” from Microsoft’s servers. Some users believe that it is a server-side problem and Windows PCs are incorrectly downloading these wrong icons for new USB devices.

Microsoft is yet to acknowledge the generic USB Drive icon bug and it seems like the fix is not coming anytime soon.

How To Fix Generic USB Drive Icon Bug In Windows 10

Some Windows 10 users suggested workarounds that helped them to get rid of this problem. If you are suffering from a similar problem try the steps mentioned below:

  • Use the System Restore process to restore your system to a certain point when it was working properly.

If the problem still persists, you should uninstall the latest USB drivers installed on your Windows 10 PC.

  • Open Device Manager and expand Universal Serial Bus Controllers option.
  • Right-click each Enhanced, Hub and Host controller and open Properties.
  • Click the Driver tab and select Rollback or Uninstall to revert the changes.
Alex Schoff
Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.

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Windows 10 PCs Reportedly Hit By Generic USB Drive Icon Bug, Here’s A Workaround

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