Windows 10 Build 19587 Is Plagued With ‘Update and Shutdown’ Issue

Microsoft recently shipped Windows 10 Insider Preview Build 19587 for Fast Ring Insiders. The latest build brings a bunch of fixes along with some enhancements.

With this Windows 10 update, Microsoft has made it easier for Windows 10 users to unmute volume. In addition, it is now a lot easier for Narrator users to add new devices.

However, Microsoft has listed some pending issues in the support article. The Big M has made it clear that the latest build is not available for ARM devices. Moreover, the BattlEye incompatibility issues still exist in this build.

Besides the aforementioned issues, some insiders are reporting some additional problems as well.

Windows Build 19587 Reported Bugs

Windows Update Issues

Windows 10 insiders reported a weird issue in the latest build. Once the update is installed on a PC, the Windows 10 power button keeps showing Update and shutdown/Update and restart option.

“Here is another one, this keeps showing Update and Restart and Update and Shut Down even when all updates are already done, I restarted a few times and it keeps showing the Update in the menu.”

A Redditor reported a similar bug:

“after downloading the update. The device will reboot to update. I pressed update and rebooted. The pc only restarts without updating. I tried a lot of ways without success. Looks like at startup to update I got a blue screen”

Installation Causes The GSoD Error

According to the forum reports, some people encountered the green screen of death (GSoD) after the installation of this build.

“W.U. From Build 19582.1001 to 19587.1000 completed. Enabling safe mode still causes GSOD. mssecflt.sys failed.”

Fortunately, a workaround is already available as Microsoft says:

“If this happens, log in, schedule a time for the update to install, and then log off all user profiles before the scheduled install time. The install will then proceed as expected.”

The Infamous BSoD error

It seems like the latest build turned out to be problematic for some Surface users. As a couple of Windows 10 machines were affected by the BSoD bug:

“Thanks CK and my first SP4 installed without a problem but my Hyper-V had a BSOD with the 0xC1900101 so trying logging off before installing round two,”

It is not yet clear when these issues would be resolved for Windows 10 users. If you have found a potential solution to fix any of the problems on the list, do let us know in the comments section below.

Alex Schoff
Alex is a technology reporter with a particular interest in Microsoft and Windows. He keeps a close eye on major developments related to Windows 10, Google Chrome, Office 365, and more.