[Update] Windows 10 Search Might Give Blank Results Likely Due To Backend Bing Cloud Integration, Here’s How To Get It Working Again

Windows 10 Search has been one of the most troublesome for many Windows 10 OS users. Apparently, Microsoft’s efforts to integrate its own powerful remote cloud services and Bing Search into Windows Search might have gone wrong. Many Windows 10 OS users have been openly complaining about Blank Search Results. Microsoft is yet to officially acknowledge the latest Windows 10 Search issue, and hence, there is no official resolution yet. However, there is a solution to get Windows 10 Search working again.

Windows Search, the integrated search option for everything within the Windows OS ecosystem, appears to be down for several users. Many have openly complained about the search box being completely empty and showing no search results. Incidentally, Microsoft hasn’t yet officially confirmed or acknowledged any of the latest issues, indicating the problems might not be widespread and only a small percentage of users might be experiencing issues with Windows Search.

PCs Running Windows 10 November 2019 Update, And Fast Ring Users With Post-20H1 builds Experiencing Issues With Windows Search:

Windows Search has been returning blank results. Interestingly, many users aren’t getting any results when they search for apps, files or web. Interestingly, other Microsoft services such as Office and Bing itself are unaffected by the issue. Searching in these platforms reportedly returns correct results. A growing thread on Reddit contains complaints from quite a few Windows 10 OS users who are running Windows 10 November 2019 Update. Even some Fast Ring participants running post-20H1 builds have written about the exact same issue of Windows Search throwing blank results.

Experts indicate the problem might have begun after Microsoft pushed for deeper integration of Microsoft Bing Search within Windows Search. Many users have discovered that cutting the links between the two platforms resolves the issue temporarily. However, in order to sever the ties between Windows Search and Bing, users need to edit Windows Registry and alter a few strings. Although the trick works, it is strongly recommended to wait for official acknowledgment from Microsoft and a fix issued by the company.

How To Fix Broken Windows 10 Search Throwing Blank Results:

Microsoft has included a way to disable the web integration of Windows Search with Bing. However, it can be done by creating a new Registry value. Users are cautioned that messing with Registry Entries is quite risky and incorrect steps can result in a completely broken or non-responsive Windows 10 system. It is also important to note that the Registry hack to fix Windows Search throwing blank search results will also disable both Cortana and Bing integration in Start Menu’s search menu.

To Delink Windows Search From Microsoft Bing And Fix Windows Search blank results, follow these steps:

  • Open Windows Run.
  • Type “Regedit” to open Windows Registry.
  • Click Yes to the prompt asking for Administrator permission.
  • Navigate to the following path: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
  • Right-click the Search option
  • Choose New > DWORD (32-bit) Value.
  • Name the new value BingSearchEnabled.
  • Double-click the new BingSearchEnabled.
  • Change the value to 0 if it’s 1.
  • Click OK to continue.
  • Now look for ‘CortanaConsent’.
  • Double-click CortanaConsent value and change its value data to 0. If it doesn’t exist, create it manually.
  • Now kill the Cortana process in Task Manager
  • Restart the PC.

A Hard Reset (Shutdown and Start) after altering the Windows Registry entries should resolve the issue and Windows Search should start working again. The trick to getting Windows Search working is reversible. Users simply need to revert back the values to 1 by following the above instructions.

[Update]: Microsoft announced that they investigated a “potential access and latency issue with multiple Microsoft 365 services,” and then “rerouted user connections and validated that impact associated with MO203172 has been remediated.”

Windows 10 OS users getting blank results in Windows Search should merely reboot their PCs to receive the solution. If a single reboot doesn’t solve the issue, then wait for a few minutes and try again.

Alap Naik Desai


A B.Tech Plastics (UDCT) and a Windows enthusiast. Optimizing the OS, exploring software, searching and deploying solutions to strange and weird issues is Alap's main interest.