How To'sWindows

Fix: Unable to sign into Groove 0xc00d11cd (0x80004003)

Groove is a music app integrated by Microsoft in Windows 10. It was named as Xbox Music in Windows 8 but Microsoft wanted to change the name of its music service inside its latest release i.e. Windows 10. It is a great app for music lovers as they can stream live music anywhere. You can also use passes to subscribe to a huge catalogue of music. On the other hand, you can also stream your own music by uploading to OneDrive and accessing it through this app.

Using the Groove app requires you to Sign-in using your Microsoft account. So, a lot of users are unable to sign-in into Groove and it displays a hex-decimal error code i.e. 0xc00d11cd (0x80004003). It happens quite often whenever users try to sign-in on their computer inside the built-in groove app.

groove error 0xc00d11cd

Reason Behind the Error 0xc00d11cd (0x80004003):

The main culprit restricting you from signing-in to Groove music app might be your own network. Network caches are locally stored on a PC and sometimes, they cause troubles in the form of this error. On the other hand, there could also be an issue with the registry entries inside your Windows. Modifying the registry might solve your problem.

Solutions to Fix the Error 0xc00d11cd (0x80004003):

Based on the reasons, a number of solutions can be proposed in order to resolve this issue. I will mention only those that might do the trick. Follow the methods below.

Method # 1: Checking for Network

As I mentioned above, the main reason why you are unable to sign-in to Groove might be your own network connection. So, checking and tweaking some of the network settings might be a good solution. Make sure that you are on a fast network rather than a slower 2

Clear your Network caches by opening the Command Prompt (Admin). To open it, right click over the start menu icon and select Command Prompt (Admin) from the list. Type the following line inside Command Prompt and press the Enter

Command:    ipconfig /flushdns

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2. Go to your Internet Options by searching through the Cortana. Inside the Internet options, navigate to the Connections tab at the top and click over the LAN settings.

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3. Inside the LAN settings, if any option is checked, uncheck it and hit OK button at the bottom. Now, try signing-in again in Groove application.

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Method # 2: Modifying Registry

If above method doesn’t work, then you should try this advanced method in order to solve this problem.

1. Open the Registry Editor by typing regedit inside the Run text field.

2. Inside the editor, navigate to the directory mentioned below.


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3. Right click over Audio, click on New and select DWORD (32-bit) Value. Rename this new value to DisableProtectedAudioDG.

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4. Double click on the newly created value located on the right pane and set its Value data to “0”. Try to sign-in again to the Groove.

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Expert Tip

Fix: Unable to sign into Groove 0xc00d11cd (0x80004003)

If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage by clicking the Download button below.

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